YES Bank Credit Card Customer Care
Managing a credit card necessitates a thorough understanding of the product and its features. Most of the time, customers will have questions or requests about their credit cards. For such inquiries, the YES Bank credit card customer care team is the initial point of contact.
YES Bank has a well-equipped customer care service that serves its credit card users 24 hours a day, seven days a week.
It is critical to know the appropriate YES bank credit card customer care number and addresses in order to receive prompt answers to your concerns or issues. To get your problems resolved, call 1800 103 1212 or the general inquiry line at 1800 2000.
Major Enquiries and Solutions from YES bank Credit Card Customer Care
If you have any of these typical questions, here's how to answer them.
a) Blocked Credit Card
When your credit card has been blocked - you must notify the customer service center. Depending on the reason for the card's blocking, they may ask you to request a replacement card or unblock the credit card. You will be getting your replacement credit card within seven business days of submitting your replacement request.
b) Theft of the Credit Card
When your credit card is stolen or it has been stolen, you must immediately block it. You can do so by dialing 18001031212 in India or +91 22 49350000 from outside the country.
You could also block the credit card by logging into your net banking account or mobile application. You could also block your credit card through SMS if it has been stolen or is missing.
The SMS format is as follows-
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BLKCC space the last four digits of your credit card +91 9840909000 for SMS |
Make certain that this SMS is sent from your registered phone number.
YES Bank Credit Card Customer Care Number
Credit cards bring with them a slew of questions that you may need to ask your Bank on a regular basis.
YES Bank provides a number of contact lines for consumers to use in order to handle any issues. All Credit Card-related inquiries can be directed to the Bank via the YES Bank toll free number credit card 1800 103 1212 or their general inquiry number 1800 2000.
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YES Bank Credit Card Customer Care No- The toll-free number for YES Bank Credit Card Customer Service is 1800 103 1212. |
For any credit card-related questions, you can contact a Customer Care executive at this number 24 hours a day, seven days a week. If you are traveling internationally, dial +91 22 4935 0000 instead. You can also seek clarification by sending a thorough email to [email protected].
YES Bank Credit Customer Care Number (International Helpline)
If you are staying or traveling in another country and have a credit card question, call the following international support number: +91 22 49350000
Other worldwide helpline numbers you can call (not just for credit cards) are-
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Country |
YES Bank Credit Card Helpline Number |
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UAE |
800 3570 3089 |
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USA |
1833 380 0149 |
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UK |
800 048 9153 |
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Canada |
1833 491 0559 |
YES Bank Credit Card Customer Care Email ID
You can also file a complaint online by contacting customer service. Mention the account number, credit card number, and concern explicitly for a quick resolution.
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YES Bank Credit Card Customer Care Email ID |
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Block Your Credit Card on the Website |
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YES Bank Customer Care Email ID |
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YES Bank Online Complaint form on the website |
YES Bank Credit Card Toll Free Number for SMS Banking
When you want to contact the YES bank customer support team through SMS, send HELP>spaceCUSTOMER I.D.> to 9552220020. You can SMS this number if you have any general questions about YES BANK banking services.
To block your YES BANK credit card, type BLKCCC > space last 4 digits of the YES bank credit card number and send the message to the number 9840909000 from the registered cell phone.
Grievance Redressal
YES Bank makes certain that its clients' issues are handled efficiently. If you have a question, complaint, or comment about your credit card, you can contact the Bank in a variety of ways.
Step 1: Visit the branch- A representative is assigned to each branch to help customers with their concerns or complaints. If such a person is not accessible, you may contact the branch manager for assistance.
YES Bank celebrates "Customer Day" on the seventh of every month. On this day, you are welcome to visit the Bank and offer your thoughts, feedback, or questions regarding all banking services and products, including Credit Cards. You don't need to make an appointment for today.
Log in to your NetBanking platform, navigate to the 'My Space' section, and enter your criticism or complaint. You can also send an email to [email protected] if you have a question about your Credit Card.
YES Bank is extremely active on social media channels. You can contact the Bank through its Facebook, Twitter, Instagram, and LinkedIn pages. This is a quick way to resolve a complaint.
Step 2: If the branch fails to resolve your initial complaint satisfactorily, you can contact the grievance redressal officer by sending an email to [email protected]. You can also mail a letter to the following address-
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YES Bank Limited, 7th Floor, Tower B, Building no. 8, DLF Cyber City, Phase 3, Gurgaon - 122002, Haryana |
Step 3: If the grievance redressal officer is unable to solve your complaint, you may contact the highest Nodal Officer by sending a mail to [email protected] or mailing to the following address-
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YES Bank Limited, 22nd Floor, IFC, YES Bank building, Elphinstone, Mumbai - 400013, Principal Nodal Officer |
YES Bank usually responds within seven business days.
State Wise Nodal Offices of YES Bank
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State |
Address |
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Gujarat |
YES Bank Ltd, Unit No.G/3,102-10, "C.G.Centre", C.G.Road, Ahmedabad |
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Madhya Pradesh |
YES Bank Ltd, Plot No 215, Ground Floor, Phase 1 M.P Nagar,, Bhopal, Madhya Pradesh |
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Himachal Pradesh |
YES Bank Ltd, SCO No- 179 and SCO No -180, Sector 17C, Chandigarh |
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Assam |
YES Bank Ltd, Ground & First Floor,, Building No. - 115, Goyal Enclave, G.S Road, Bhangagarh, |
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Rajasthan |
YES Bank Ltd, Ground Floor, Plot No: O-19A,, Ashok Marg, Nr. Ahinsa Circle,, C-Scheme, Jaipur, Rajasthan |
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West Bengal |
YES Bank Ltd, Ground Floor, 45, Jhowtala Road, Kolkata. Pin Code: 700019 |
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Delhi |
YES Bank Ltd, Mezzanine and First Floor,, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi - 110057 |
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Kerala |
YES Bank Ltd, Shop # 101 & 201, Annas Arcade, Spencer's Junction, M G Road, Thiruvananthapuram Pin Code: 695001 |
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Jharkhand |
YES Bank Ltd, Crosswinds, 41, Court Road, Ranchi, Jharkhand Pin Code: 834001 |
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Chhattisgarh |
YES Bank Ltd, Ground Floor, P.C. no- 106-B, RIC- Raipur-1, Great Eastern Rd, Geeta Nagar, Ramkund, Raipur, Chhattisgarh, Pin Code: 492001 |
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Maharashtra |
YES Bank Ltd, Shrikant Chambers, Near R K Studio, Chembur, Mumbai Pin Code: 400071 |
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Karnataka |
YES Bank Ltd, Ground Floor, Prestige Obelisk, Municipal No. 3, Kasturba Road, Bangalore 560001 |
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Odisha |
YES Bank Ltd, Plot No. 31, Bapuji Nagar, Janpath, Bhubaneswar, Orissa. Pin Code:751009 |
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Tamil Nadu |
YES Bank Ltd, Ground Floor, No. 143/1, Uttamar Gandhi Salai, Nungambakkam, Chennai, Pin Code: 600 034 |
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Andhra Pradesh |
YES Bank Ltd, Ground Floor, Agravanshi Plaza, Bearing No 1-8-387 HUDA Lane, Off S.P. Road Secunderabad, Hyderabad, Pin Code: 500 003. |
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Uttar Pradesh |
YES Bank Ltd, 14-113 Padam Tower, Civil Lines, Kanpur, Pin Code: 208 001 |
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Mumbai |
YES Bank Ltd, Shrikant Chambers,, Near R K Studio, Chembur, Mumbai, Pin Code: 400071 |
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Bihar |
YES Bank Ltd, Ground & Mezzanine Floor, Unit No 201, 2nd Floor, Rajendra Ram Plaza, Plot No: 875, Holding No: 373, Circle No: 6, Exhibition Road, Patna Pin Code: 800 001 |
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Haryana |
YES Bank Ltd, Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, Opposite Priya Cinema, Vasant Vihar, New Delhi - 110057 |
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Uttarakhand |
YES Bank Ltd, Ground Floor, 56 Rajpur Road, Dehradun, Uttrakhand, Pin Code: 249201 |
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Jammu and Kashmir |
YES Bank Ltd, Ground Floor, Plot No. 20, Block B/C, Gandhi Nagar, Green Belt, Jammu, Pin Code: 180004 |
Banking Ombudsman
It is worth noting that YES Bank has a transparent and customer-friendly grievance redressal policy. The Bank is protected by the RBI's Banking Ombudsman Scheme, which was established in 2006. If your matter is not fixed within 30 days, you can contact your city's Banking Ombudsman.
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