IDFC FIRST Bank Credit Card Customer Care

IDFC First Bank customers can contact the following IDFC credit card toll free number and chargeable numbers with questions on the following categories-

Customers with IDFC First Bank credit cards who live in other countries can contact the customer service lines listed below with any complaints-

The IDFC FIRST bank credit card customer service email is [email protected]

The email addresses for IDFC credit cards and other financial products are as follows-

The customer can use the escalation process defined by the bank to resolve an issue. With its escalation matrix, customers can raise the levels of their complaints if a solution is not derived.

Note, that if there are more concerns or discontentment with the services offered, one can reach out to the Principal Nodal Officer of the bank by email or phone. Here are the contact details-

• Contact No: 1800 419 2332
• E-mail: [email protected]
• Address: IDFC FIRST Bank Ltd. Building no.2, Raheja Mindspace, MIDC Industrial Area, Shiravane, Juinagar, Nerul, Navi Mumbai 400706 Maharashtra India Landmark: Raheja Universal or Honda Service Center

Remember, you can escalate your concerns up to 3 levels, i.e. from the initial email to the Principal Nodal Officer and then finally to the Senior Management.

Other Bank’s Credit Card Customer Care