IndusInd Bank Credit Card Customer Care

Customers with IndusInd Bank credit card can use customer service to get their questions answered quickly by calling or registering a complaint with the bank.

The IndusInd Bank credit card customer care service department handles issues such as credit card limits, application status, bill payment, credit card statements, reports of lost cards, and so on.

IndusInd Bank Credit Card Customer Care Number

Customers can use the IndusInd Bank credit card customer care for all queries and complaints-

IndusInd Bank Credit Card Customer Care No - 1860-267-7777

IndusInd Credit Card Customer Care Number for SMS

IndusInd Bank offers the IndusAlerts service, which allows you to check your available credit limit, current reward points, and last statement information - such as the total amount due, minimum amount, and payment due date, block the credit card, request an IVR OTP and receive the most recent statement by IndusInd bank credit card complaint email id of IndusInd bank credit card helpline number for SMS.

The SMS codes, as well as the last 4 digits of the credit card, are listed here. The table below has the details of the IndusInd bank customer care number credit card for SMS-

Type of Service

IndusInd Credit Card Customer Care No For SMS - 5676757

Blocking

BLOCK (space) XXXX

IVR OTP

OTPC (space) XXXX

Statement

ESMT (space) XXXX

Reward Points

RBALE (space) XXXX

Credit Limit

BALE (space) XXXX

Total Amount to be paid, Minimum Amount to be paid, and Payment Due Date according to the last generated statement.

STMT (space) XXXX

IndusInd Bank Credit Card Customer Care Email ID

This table has all of the IndusInd bank credit card email id for customers to use as support-

Type of Credit Card

IndusInd Credit Card Customer Care Email ID

Indulge Credit Card

[email protected]

Pioneer Heritage Credit Cards

[email protected]

Celesta Credit Card

[email protected]

Pinnacle / Legend / Signature / Club Vistara/Intermiles Voyage/

[email protected]

Platinum Select /Platinum Aura Edge Govt Card/Platinum Aura Edge/ NEXXT

[email protected]

All Other Credit Cards

[email protected]

IndusInd Credit Card Customer Care Grievance Redressal

If your issue is not resolved by IndusInd Bank's branch/customer care executive within 7 working days, you can escalate it to the regional heads via Head - Customer Care in the following ways-

- Email

You can also contact IndusInd Bank by email. You will also receive an acknowledgment email for the same. The email address is [email protected]

Calling IndusInd Bank at 1860-267-7777 will allow you to file your complaint with the card services - Head.

- Through Letter

If you want to have written correspondence with the bank, the address is

Plot No A4, Cross Road B, Andheri - East, Mumbai - 400 093

If you are still dissatisfied with the solutions given by the Head of Card Services, or if you have not yet gotten a response from them within seven working days, you may contact the Principal Nodal Officer as follows-

The Principal Nodal Officer's email address is [email protected]

- Call

The number for the Principal Nodal Officer's office is (022) 66412478

You can send a letter to the Principal Nodal Officer at the following address-

Principal Nodal Officer IndusInd Bank Ltd. Building 7, Solitaire Corporate Park Chakala, Andheri, Mumbai - 400093.

You can fax your query to the office of the Principal Nodal Officer at (022) 6641 2318.

Major Enquiries

  • If you lose or misplace your card, you must tell the bank immediately by calling the credit card customer service number provided previously.
  • If you cannot connect with the bank via customer service, you can block your IndusInd credit card via the IndusInd Bank mobile app or mobile website. It is critical to notify the loss of your card in order to avoid fraudulent purchases.

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