Punjab National Bank Credit Card Customer Care Number

The customers of Punjab National Bank can easily file grievances, complaints, and queries regarding their credit card to the PNB Credit Card Customer care number of the Punjab National Bank. Customer can register their complaints through executives to resolve all of the revolving issues.

The clients could reach the bank's customer support through a toll-free PNB credit card customer care 24x7 or other pathways. 

PNB Credit Card Customer Care Toll Free Number

Customers can contact customer service if they have a balance inquiry, a lost or damaged credit or debit card, a non-disbursement of cash from an ATM, or any other problem.

The following pnb credit card customer care number are available for contact-

0120-2490000

011-28044907

1800 180 2222

1800 103 2222

1800 180 2223

0120-2303090

PNB users can also use WhatsApp Banking to access banking services by texting 'Hi' to +91-9264092640 from their registered cellphone number.

PNB Credit Card Customer Care Number

The Punjab National Bank credit card customers can contact any of the following lines for emergency credit card assistance, such as hotlisting credit cards, reporting credit card loss or misuse, and so on:

a) 0120-4616200

b) 1800 180 2345

 

Major Types of Enquiries with the Punjab National Bank Credit Card

If you have any of these frequent credit card questions, here's how to get answers:

Blocked Credit Card

If your card was accidentally blocked, don't hesitate to contact PNB credit card customer service to see if it may be unblocked. If your card cannot be unblocked, you must apply for a replacement credit card.

Theft of the Credit Card

When your card has been stolen or misplaced, please contact the customer service helpline at 1800 180 2345 or 0120 4616200. You can also email [email protected] to have your card hotlisted. This will prevent anyone from using your card fraudulently.

Punjab National Bank Offices (City Wise)

Location

Address

Contact Number

Agra

1-2, Raghunath Nagar, Mg Road Agra - 282002

0562-2851336

Ahmedabad

6th Floor, Gujarat Bhawan, Beside MJ Library, Ellis Bridge, Ashram Road, Ahmedabad - 380006

079 2658 3958

Amritsar - North

Punjab National Bank, 2nd Floor Opp.St.Francis School, Mcleod Road,Amritsar

0183-5068120

Amritsar - South

Punjab National Bank, Plot No.10, Administrative Block, First Floor, Distt ,Shopping Complex,Ranjit Avenue, Amritsar

0183-2507203,2507201

Aurangabad (Bihar)

eUNI- Regional Office 2nd floor, Abhay Bhawan Fraser Road, Patna

-

Bhopal

Punjab National Zonal Office - 1st Floor - Pnb House 1, Arera Hills, Bhopal - 462011

0755-2553213

Ayodhya (Faizabad)

Reedganj, Deokali Road, Ayodhya, UP - 224001

05278-244370

Baleswar

Temporary Office: C/C Pnb Branch Office , Iti Chhak, Nayabazar, Balasore - 756001

-

Agartala

Durgabari Road, Agartala - 799001

0381-2315928

Bangalore - West

100, Mosque Road, Frazer Road, Bangalore - 560005

080-25808905

Bareilly

Pilibhit By Pass Road, Bareilly

0581-2520440

Bhubaneshwar

4th Floor, Deendayal Bhawan, HUDCO Building, Ashok Nagar, Janpath, Bhubaneswar - 751009

-

Bikaner

PNB Rani bazar branch, bikaner, 334001 (TEMPORARY)

-

Bilaspur

Near palav bhavan, ring road no.-2 gaurav path bilaspur c.g. 495001

07752-412659

Chandigarh

2nd Floor, PNB House, Bank Square, Sector - 17 B, Chandigarh

0172-2709678

Chennai - North

No.769, Spencer Plaza, Circle office, 2nd floor, Anna Salai, Chennai - 600 002

044 28502001

Chennai - South

PNB towers, 2nd & 3rd floor, No.46-49, RH Road, Royapettah, Chennai - 600014

044-28120200

Coimbatore

Circle Office, Ground Floor, Khanda Enclave, 179, Sarojini St, Ramnagar, Coimbatore -  641009

0422-2238802

Cuttack

A/32,Kharbel Nagar, Unit-Iii, Bhubaneswar - 751001

-

Dehradun - East

1, Pnb House, Paltan Bazar, Dehradun - 248001

0135-2710107

Dehradun - West

1, Pnb House, Paltan Bazar, Dehradun - 248001(TEMPORARY)

-

Dharamshala

Near GPO, Dharamshala,Distt Kangra-HP - 176215

01892-225134

Dibrugarh

UBI Building, R.K.Bordoloi Path, Near SOHAM, DIBRUGARH - 786001

0373-2326330

Durgapur

2nf Floor , Galleria Market ,Opp Jolkhabar Gali,Nachan Road ,Benachity ,Durgapur ,West Bengal - 713213

0343-2588717

Guwahati

Nilgiri Mansion, G.S.Road, Bhangagarh, Guwahati - 781005

0361-2458797

East Delhi

Opp. Nirman Vihar Metro Station, Laxmi Nager, Scope Tower (eUBI Building), New Delhi - 110092

011-22469787

Ernakulam

Circle Office, PNB House, 2nd floor, 40/1461, Market Road, Ernakulam - 682011

0484-2384622

Gandhinagar

Temporarily working at UBI Regional Office Building, Lal Darwaja, Beside Jumma Masjid, Ahmedabad-380001 (Proposed to be established at 2nd Floor)

-

Faridabad

NIT, Faridabad

-

Ghaziabad

KJ-13, Kavi Nagar, Ghaziabad (UP)-201002 (Existing Circle of eOBC)

0120 - 2702721

Gorakhpur

Alhadad Pur, Gorakhpur

0551-2205046

Gurugram

PLOT NO 5, Institutional Area, Sector-32, Gurugram - 122001

0124-4788233

Gwalior

Circle Office , 7-C Vatsal Mansion, Ground Floor, In Front Of Aditya College, City Centre, Gwalior

0761-2403229

Bangalore - East

Raheja Towers,26-27,M.G.Road,Bengaluru - 560001

080-25584509

Hooghly

23A, Rai M C Lahiri Bahadur Street, Sreerampore, Dist. Hooghly, W B -712201

033-2662 7511

Hoshiarpur

Improvement Trust Building, Chandigarh Road, Hoshiarpur, Punjab -146001

01882-505299,505297, 505552

Hubli

C/O Pnb Dharwad , Subhash Road, Dharwad 580001

-

Hyderabad

6-1-73,2nd Floor, Saeed Plaza, Lakdi-Ka-Pul, Hyderabad, Telangana - 500 004

040-23243080

Indore

Punjab National Bank, Circle Office, 20 Sneh Nagar Indore - 452001

0731-4224022

Jabalpur

Punjab National Bank, Circle Office , 1227 Napier Town , Jabalpur - 482001

0761-2403229

Jaipur - Ajmer

Jhalana Institutional Area, Jhalana, Jaipur

1412716502

Jaipur - Sikar

2 Nehru Place, Tonk Road, Jaipur

-

Jalandhar - East

Civil Line, Jalandhar, Punjab - 144001

0181-4697616, 4697601

Jammu

Gupta Towers, Bahu Plaza,Rail Head Complex,Jammu - 180012

0191-2471979

Jaipur - Dausa

2 Nehru Place, Tonk Road, Jaipur

1412747135

Jhansi

Jhalkari Bai Complex, Near Rto Office, Kanpur Road, Jhansi

0510-2321619

Jodhpur

802, Angira Darpan, Ground Floor, Chopasani Road, Jodhpur-342003

0291-2439069

Kanpur City

59/29,Birhana Road, Kanpur - 208 001 

-

Haridwar

Sector-Iv, Bhel Complex, Ranipur, Haridwar - 249403

01334-233933/234469

Kharagpur

Plot No. 172, BE- 1 Bidhannagar, PS- Midnapur, Dist- Paschim Medinipur, W B - 721101

032- 2227 4365

Kolhapur

-

-

Kolkata - East

AG Towers, 3rd Floor, 125/1, Park Street, Kolkata-700017 (Temporary Arrangement)

033-4027 7201

Kolkata - North

DD 11, Salt Lake, Sector- 1, Kolkata- 700034

033- 2337 9553

Kolkata - South

627/2 DH Road Kolkata 1st Floor700034

033-024985791

Kolkata - West

3rd Floor, 4 N C Dutta Sarani, Kolkata- 700001

-

Kota

9 industrial area near DIC center Kota

7442360051

Kurukshetra

Sandeep Chatha Complex, Pipli Road, Opp. Saffron Hotel, Kurukshetra

01744-224631

Lucknow - East

First floor Eldeco Corporate chamber -1,VIbhuti khand, nagar,Lucknow 226010

0522-4948453

Lucknow - West

4-A Habibullah Estate Hazratganj Lucknow

0522-2200715

Jalandhar - West

Punjab national bank,circle office,1st floor ,922, g.t. Road,jalandhar-144001

0181-5008844, 5087711

Ludhiana - East

Site no. 5, Ferozepur road, ludhiana, 141012

0161-2550121

Ludhiana - West

Site no. 5, Ferozepur road, ludhiana, 141012

0161-2550130

Malda

Nazrul Sarani (Near English bazar P.S) P.O & DT- MALDA 732101

03512-223083

Meerut - East

495/1 Rpg Tower, Mangal Pandey Nagar, Meerut - 250003

-

Moga

4th Floor, Darshan Singh Complex, G.T. Road Moga, 142001

01636-519000

Mumbai Central

PNB Pragati Tower, Plot No.C-9, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400051

022-26532678

Madurai

C21, 2nd floor, Gupta Complex, 80 ft Road, Anna Nagar, Madurai - 625 020

-

Mumbai City

7th floor, Maker Tower “F”, Cuffe Parade, Mumbai

022-22186829

Meerut - West

Lic Building, Prabhat Nagar, Meerut -250002

0121-2671230

Mumbai Western

Aman Chambers, 1st Floor, Off Veer Savarkar Marg, Prabhadevi, Mumbai

022-43434610

Murshidabad

26/11, Sahid Surya Sen Road, Berhampore,Murshidabad 742 101

03482-252717

Kozhikode

Circle Office, Shathabdi Bhavan, Mini Bypass Road, PO.Govindapuram, Kozhikode - 673016

0495-2742614

Nagpur

GF, PNB HOUSE, Kingsway, Nagpur – 440001

0712-2544937

New Delhi

2nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhi - 110001

011 - 49720941, 49270901

Panipat

SCO-23-24, Sector- 12, Karnal

0184-2204401

Moradabad

Ram Ganga Vihar-Ii, Moradabad, Up - 244001

0591-2455143

North 24 Parganas

48 A jessore Road (near Seth pukur) Barasat, W B- 700124

033- 2584 4367

Noida

Sector-1, Noida (Up)

0120 - 4818111

North Delhi

2nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhi-110001

011 - 25864287

Patiala

Pnb, Karam Complex, near Jaggi, Sirhind Road, Patiala

0175-5030201

Patna - North

2nd Floor Chanakya Towers, R Block, Patna 800001

-

Pune

9, Moledina Road, Aurora Tower, Camp, Pune - 411001

020-26133863

Purba Medinipur

Padumbasan, PO Tamluk, Dist- Purba Medinipur WB - 721636

032-2826 6755

Raipur

Circle Office, ground floor, Plot No. 46, Sector 24, Opposite Block `A Office Campus, Atal Nagar, Naya Raipur - 492018

0771-2210400

Rajkot

Temporarily functioning from PNB Officers Flat, Yagnik Road, Near Ramakrishna Ashram, 1/5, Rajkot. 

-

Ranchi North

4th floor, Saluja tower, P. P. Compound, Main Road, Ranchi

-

Rohtak

Tau colony Sonepat Road, Rohtak

-

Sagar

Premises finalization under process - temporary working from circle office - eOBC Indore

-

Secunderabad

103, 8-2-248/A, Maharshi House, Road no:3, Banjara Hills, Hyderabad-500034 

040-23147012 / 30 / 37 / 48 / 20

Ranchi South

5th floor Nile Complex, Kantatoli, Ranchi

0651-2531900

Shimla

Regent House, The Mall Shimla - 171001

0177-2651733

Patna - South

2nd floor,Chandpura Palace Bank Road, West Gandhi Maidan Patna

-

Silchar

UBI Building, Central Road, Silchar - 788001

0384-2247450

Sirsa

Scf-53 & 54, Ist Floor, Commercial Urban Estate-2, Hisar - 125001

-

South 24 Parganas

24 Parganas South, Padmapukur, Amtala Road, Baruipur, Wb - 70014

033- 2433 8569

SriGanganagar

Pnb House, Meera Chowk , Sriganganagar - 335001

0154-2460707

Sambalpur

1st floor, Balaji Midtown,Deheripali, Budharaja, Sambalpur - 768004

-

Srinagar

C/O Eobc Circle Office Bldg.Plot No-105,Gali No-10,Greater Kailash,Jammu - 188001

0194-2465012

Surat

4th Floor, Tulsi Krupa Arcade, Near AAI Mata Chowk, Parvat Patia, Surat - 395010

0261 2701001

Thane

-

-

Thiruvananthapuram

-

-

West Delhi

P-9/90, Connaught Circus, New Delhi - 110001

011 - 23741564, 23741565

Trichy

PNB House, Trichy- Tanjore Highway, Kailaspuram, Tiruchirappalli - 620014

-

Ujjain

Premises finalization under process - temporary working from circle office - eOBC Indore

-

Vadodara

Ground Floor, Fortune Tower, Vadodara Stock Exchange Building, M5UA, Opp Univ Campus, Sarod, Sayajiganj, Vadodara - 390005

0265 2361734

Tehri

Pnb, Circle Office, Tehri  - 249001

-

Varanasi

S 20/56, D, The Mall, Kennedy Road, Cantt; Varanasi - 221 002

-

South Delhi

Rajendra Bhawan, Rajendra Place, New Delhi - 110008

011 - 25728133

Vijayawada

9-35,1st Floor,Kavuri Towers,KamayyaThopu Centre, Kanru

-

Udaipur

LIC Building, 3rd Floor, Sub city Centre, Reti Stand, Udaipur - 313002

0294-2688001

PNB Credit Card Helpline Number (International)

Overseas consumers using PNB credit cards, as well as card holders living abroad, can contact the following helpline number: +91 120 249 0000

Punjab National Bank Credit Card Customer Care Number for NRIs

Location

PNB Credit Card Customer Care Number

UAE

800035770298

UK

448000318030

USA

18444519295

Others

011 26165160 / 011 26165429

PNB Credit Card Customer Care through Email

When you wish to send Punjab National Bank complaints and queries through email, you can use the below-mentioned email addresses:

  1. a) [email protected]
  2. b) [email protected]

PNB Nodal Office

The circle head would be the nodal personnel for all PNB circle offices. The contact information is included under the category 'Punjab National Bank Circle Office Contact Details.' Contact the chief nodal official if the nodal officer is unable to fix your problem.

The following is the contact information:

Punjab National Bank

Customer Service Department

Sector 10, Dwarka

New Delhi - 110 075

Redressal Grievances for Punjab National Bank Credit Card

When you are not satisfied with the solution that was offered by the customer service center, you can always escalate your complaint as part of PNB's grievance redressal system.

The following are the stages of a complaint, according to the escalation matrix:

Step 1: Contact the customer service center, write an email, or speak with the branch manager about your issue.

Step 2: If you are dissatisfied with the remedy offered, you can contact your region's zonal manager or the head office's general manager.

Step 3: You can address your concern to the nodal officer or the chief nodal officer.

Step 4: If the nodal officer or the chief nodal officer is unable to give you a satisfactory solution, you can contact your region's banking ombudsman.

Other Ways to Contact Punjab National Bank

You can also contact the bank using the following methods:

a) Directly Visiting the Punjab National Bank

You can also go to your nearest Punjab National Bank branch for any query. When you want to make a complaint with the Punjab National Bank, you must fill out a complaint form, submit it to the bank management, and obtain acknowledgement.

This form is available for download from the website or through the bank's manager. A perforated complaint book will be available at all branches.

b) Kiosk

All circular and zonal offices have online complaint-cumulative-feedback kiosks. You can also file complaints through this kiosk. You may also submit any feedback or recommendations you may have.

Finally, keep in mind that if your complaints have not been resolved despite following the escalation matrix, you can always contact the banking ombudsman.

The Reserve Bank of India appoints a banking ombudsman, who is a neutral third party who will investigate your complaint.

c) Online

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