The customers of Punjab National Bank can easily file grievances, complaints, and queries regarding their credit card to the PNB Credit Card Customer care number of the Punjab National Bank. Customer can register their complaints through executives to resolve all of the revolving issues.
The clients could reach the bank's customer support through a toll-free PNB credit card customer care 24x7 or other pathways.
Customers can contact customer service if they have a balance inquiry, a lost or damaged credit or debit card, a non-disbursement of cash from an ATM, or any other problem.
The following pnb credit card customer care number are available for contact-
0120-2490000 |
011-28044907 |
1800 180 2222 |
1800 103 2222 |
1800 180 2223 |
0120-2303090 |
PNB users can also use WhatsApp Banking to access banking services by texting 'Hi' to +91-9264092640 from their registered cellphone number.
The Punjab National Bank credit card customers can contact any of the following lines for emergency credit card assistance, such as hotlisting credit cards, reporting credit card loss or misuse, and so on:
a) 0120-4616200 b) 1800 180 2345 |
If you have any of these frequent credit card questions, here's how to get answers:
If your card was accidentally blocked, don't hesitate to contact PNB credit card customer service to see if it may be unblocked. If your card cannot be unblocked, you must apply for a replacement credit card.
When your card has been stolen or misplaced, please contact the customer service helpline at 1800 180 2345 or 0120 4616200. You can also email [email protected] to have your card hotlisted. This will prevent anyone from using your card fraudulently.
Location |
Address |
Contact Number |
Agra |
1-2, Raghunath Nagar, Mg Road Agra - 282002 |
0562-2851336 |
Ahmedabad |
6th Floor, Gujarat Bhawan, Beside MJ Library, Ellis Bridge, Ashram Road, Ahmedabad - 380006 |
079 2658 3958 |
Amritsar - North |
Punjab National Bank, 2nd Floor Opp.St.Francis School, Mcleod Road,Amritsar |
0183-5068120 |
Amritsar - South |
Punjab National Bank, Plot No.10, Administrative Block, First Floor, Distt ,Shopping Complex,Ranjit Avenue, Amritsar |
0183-2507203,2507201 |
Aurangabad (Bihar) |
eUNI- Regional Office 2nd floor, Abhay Bhawan Fraser Road, Patna |
- |
Bhopal |
Punjab National Zonal Office - 1st Floor - Pnb House 1, Arera Hills, Bhopal - 462011 |
0755-2553213 |
Ayodhya (Faizabad) |
Reedganj, Deokali Road, Ayodhya, UP - 224001 |
05278-244370 |
Baleswar |
Temporary Office: C/C Pnb Branch Office , Iti Chhak, Nayabazar, Balasore - 756001 |
- |
Agartala |
Durgabari Road, Agartala - 799001 |
0381-2315928 |
Bangalore - West |
100, Mosque Road, Frazer Road, Bangalore - 560005 |
080-25808905 |
Bareilly |
Pilibhit By Pass Road, Bareilly |
0581-2520440 |
Bhubaneshwar |
4th Floor, Deendayal Bhawan, HUDCO Building, Ashok Nagar, Janpath, Bhubaneswar - 751009 |
- |
Bikaner |
PNB Rani bazar branch, bikaner, 334001 (TEMPORARY) |
- |
Bilaspur |
Near palav bhavan, ring road no.-2 gaurav path bilaspur c.g. 495001 |
07752-412659 |
Chandigarh |
2nd Floor, PNB House, Bank Square, Sector - 17 B, Chandigarh |
0172-2709678 |
Chennai - North |
No.769, Spencer Plaza, Circle office, 2nd floor, Anna Salai, Chennai - 600 002 |
044 28502001 |
Chennai - South |
PNB towers, 2nd & 3rd floor, No.46-49, RH Road, Royapettah, Chennai - 600014 |
044-28120200 |
Coimbatore |
Circle Office, Ground Floor, Khanda Enclave, 179, Sarojini St, Ramnagar, Coimbatore - 641009 |
0422-2238802 |
Cuttack |
A/32,Kharbel Nagar, Unit-Iii, Bhubaneswar - 751001 |
- |
Dehradun - East |
1, Pnb House, Paltan Bazar, Dehradun - 248001 |
0135-2710107 |
Dehradun - West |
1, Pnb House, Paltan Bazar, Dehradun - 248001(TEMPORARY) |
- |
Dharamshala |
Near GPO, Dharamshala,Distt Kangra-HP - 176215 |
01892-225134 |
Dibrugarh |
UBI Building, R.K.Bordoloi Path, Near SOHAM, DIBRUGARH - 786001 |
0373-2326330 |
Durgapur |
2nf Floor , Galleria Market ,Opp Jolkhabar Gali,Nachan Road ,Benachity ,Durgapur ,West Bengal - 713213 |
0343-2588717 |
Guwahati |
Nilgiri Mansion, G.S.Road, Bhangagarh, Guwahati - 781005 |
0361-2458797 |
East Delhi |
Opp. Nirman Vihar Metro Station, Laxmi Nager, Scope Tower (eUBI Building), New Delhi - 110092 |
011-22469787 |
Ernakulam |
Circle Office, PNB House, 2nd floor, 40/1461, Market Road, Ernakulam - 682011 |
0484-2384622 |
Gandhinagar |
Temporarily working at UBI Regional Office Building, Lal Darwaja, Beside Jumma Masjid, Ahmedabad-380001 (Proposed to be established at 2nd Floor) |
- |
Faridabad |
NIT, Faridabad |
- |
Ghaziabad |
KJ-13, Kavi Nagar, Ghaziabad (UP)-201002 (Existing Circle of eOBC) |
0120 - 2702721 |
Gorakhpur |
Alhadad Pur, Gorakhpur |
0551-2205046 |
Gurugram |
PLOT NO 5, Institutional Area, Sector-32, Gurugram - 122001 |
0124-4788233 |
Gwalior |
Circle Office , 7-C Vatsal Mansion, Ground Floor, In Front Of Aditya College, City Centre, Gwalior |
0761-2403229 |
Bangalore - East |
Raheja Towers,26-27,M.G.Road,Bengaluru - 560001 |
080-25584509 |
Hooghly |
23A, Rai M C Lahiri Bahadur Street, Sreerampore, Dist. Hooghly, W B -712201 |
033-2662 7511 |
Hoshiarpur |
Improvement Trust Building, Chandigarh Road, Hoshiarpur, Punjab -146001 |
01882-505299,505297, 505552 |
Hubli |
C/O Pnb Dharwad , Subhash Road, Dharwad 580001 |
- |
Hyderabad |
6-1-73,2nd Floor, Saeed Plaza, Lakdi-Ka-Pul, Hyderabad, Telangana - 500 004 |
040-23243080 |
Indore |
Punjab National Bank, Circle Office, 20 Sneh Nagar Indore - 452001 |
0731-4224022 |
Jabalpur |
Punjab National Bank, Circle Office , 1227 Napier Town , Jabalpur - 482001 |
0761-2403229 |
Jaipur - Ajmer |
Jhalana Institutional Area, Jhalana, Jaipur |
1412716502 |
Jaipur - Sikar |
2 Nehru Place, Tonk Road, Jaipur |
- |
Jalandhar - East |
Civil Line, Jalandhar, Punjab - 144001 |
0181-4697616, 4697601 |
Jammu |
Gupta Towers, Bahu Plaza,Rail Head Complex,Jammu - 180012 |
0191-2471979 |
Jaipur - Dausa |
2 Nehru Place, Tonk Road, Jaipur |
1412747135 |
Jhansi |
Jhalkari Bai Complex, Near Rto Office, Kanpur Road, Jhansi |
0510-2321619 |
Jodhpur |
802, Angira Darpan, Ground Floor, Chopasani Road, Jodhpur-342003 |
0291-2439069 |
Kanpur City |
59/29,Birhana Road, Kanpur - 208 001 |
- |
Haridwar |
Sector-Iv, Bhel Complex, Ranipur, Haridwar - 249403 |
01334-233933/234469 |
Kharagpur |
Plot No. 172, BE- 1 Bidhannagar, PS- Midnapur, Dist- Paschim Medinipur, W B - 721101 |
032- 2227 4365 |
Kolhapur |
- |
- |
Kolkata - East |
AG Towers, 3rd Floor, 125/1, Park Street, Kolkata-700017 (Temporary Arrangement) |
033-4027 7201 |
Kolkata - North |
DD 11, Salt Lake, Sector- 1, Kolkata- 700034 |
033- 2337 9553 |
Kolkata - South |
627/2 DH Road Kolkata 1st Floor700034 |
033-024985791 |
Kolkata - West |
3rd Floor, 4 N C Dutta Sarani, Kolkata- 700001 |
- |
Kota |
9 industrial area near DIC center Kota |
7442360051 |
Kurukshetra |
Sandeep Chatha Complex, Pipli Road, Opp. Saffron Hotel, Kurukshetra |
01744-224631 |
Lucknow - East |
First floor Eldeco Corporate chamber -1,VIbhuti khand, nagar,Lucknow 226010 |
0522-4948453 |
Lucknow - West |
4-A Habibullah Estate Hazratganj Lucknow |
0522-2200715 |
Jalandhar - West |
Punjab national bank,circle office,1st floor ,922, g.t. Road,jalandhar-144001 |
0181-5008844, 5087711 |
Ludhiana - East |
Site no. 5, Ferozepur road, ludhiana, 141012 |
0161-2550121 |
Ludhiana - West |
Site no. 5, Ferozepur road, ludhiana, 141012 |
0161-2550130 |
Malda |
Nazrul Sarani (Near English bazar P.S) P.O & DT- MALDA 732101 |
03512-223083 |
Meerut - East |
495/1 Rpg Tower, Mangal Pandey Nagar, Meerut - 250003 |
- |
Moga |
4th Floor, Darshan Singh Complex, G.T. Road Moga, 142001 |
01636-519000 |
Mumbai Central |
PNB Pragati Tower, Plot No.C-9, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400051 |
022-26532678 |
Madurai |
C21, 2nd floor, Gupta Complex, 80 ft Road, Anna Nagar, Madurai - 625 020 |
- |
Mumbai City |
7th floor, Maker Tower “F”, Cuffe Parade, Mumbai |
022-22186829 |
Meerut - West |
Lic Building, Prabhat Nagar, Meerut -250002 |
0121-2671230 |
Mumbai Western |
Aman Chambers, 1st Floor, Off Veer Savarkar Marg, Prabhadevi, Mumbai |
022-43434610 |
Murshidabad |
26/11, Sahid Surya Sen Road, Berhampore,Murshidabad 742 101 |
03482-252717 |
Kozhikode |
Circle Office, Shathabdi Bhavan, Mini Bypass Road, PO.Govindapuram, Kozhikode - 673016 |
0495-2742614 |
Nagpur |
GF, PNB HOUSE, Kingsway, Nagpur – 440001 |
0712-2544937 |
New Delhi |
2nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhi - 110001 |
011 - 49720941, 49270901 |
Panipat |
SCO-23-24, Sector- 12, Karnal |
0184-2204401 |
Moradabad |
Ram Ganga Vihar-Ii, Moradabad, Up - 244001 |
0591-2455143 |
North 24 Parganas |
48 A jessore Road (near Seth pukur) Barasat, W B- 700124 |
033- 2584 4367 |
Noida |
Sector-1, Noida (Up) |
0120 - 4818111 |
North Delhi |
2nd Floor, Harsha Bhawan, E-Block, Middle Circle, Connaught Place, New Delhi-110001 |
011 - 25864287 |
Patiala |
Pnb, Karam Complex, near Jaggi, Sirhind Road, Patiala |
0175-5030201 |
Patna - North |
2nd Floor Chanakya Towers, R Block, Patna 800001 |
- |
Pune |
9, Moledina Road, Aurora Tower, Camp, Pune - 411001 |
020-26133863 |
Purba Medinipur |
Padumbasan, PO Tamluk, Dist- Purba Medinipur WB - 721636 |
032-2826 6755 |
Raipur |
Circle Office, ground floor, Plot No. 46, Sector 24, Opposite Block `A Office Campus, Atal Nagar, Naya Raipur - 492018 |
0771-2210400 |
Rajkot |
Temporarily functioning from PNB Officers Flat, Yagnik Road, Near Ramakrishna Ashram, 1/5, Rajkot. |
- |
Ranchi North |
4th floor, Saluja tower, P. P. Compound, Main Road, Ranchi |
- |
Rohtak |
Tau colony Sonepat Road, Rohtak |
- |
Sagar |
Premises finalization under process - temporary working from circle office - eOBC Indore |
- |
Secunderabad |
103, 8-2-248/A, Maharshi House, Road no:3, Banjara Hills, Hyderabad-500034 |
040-23147012 / 30 / 37 / 48 / 20 |
Ranchi South |
5th floor Nile Complex, Kantatoli, Ranchi |
0651-2531900 |
Shimla |
Regent House, The Mall Shimla - 171001 |
0177-2651733 |
Patna - South |
2nd floor,Chandpura Palace Bank Road, West Gandhi Maidan Patna |
- |
Silchar |
UBI Building, Central Road, Silchar - 788001 |
0384-2247450 |
Sirsa |
Scf-53 & 54, Ist Floor, Commercial Urban Estate-2, Hisar - 125001 |
- |
South 24 Parganas |
24 Parganas South, Padmapukur, Amtala Road, Baruipur, Wb - 70014 |
033- 2433 8569 |
SriGanganagar |
Pnb House, Meera Chowk , Sriganganagar - 335001 |
0154-2460707 |
Sambalpur |
1st floor, Balaji Midtown,Deheripali, Budharaja, Sambalpur - 768004 |
- |
Srinagar |
C/O Eobc Circle Office Bldg.Plot No-105,Gali No-10,Greater Kailash,Jammu - 188001 |
0194-2465012 |
Surat |
4th Floor, Tulsi Krupa Arcade, Near AAI Mata Chowk, Parvat Patia, Surat - 395010 |
0261 2701001 |
Thane |
- |
- |
Thiruvananthapuram |
- |
- |
West Delhi |
P-9/90, Connaught Circus, New Delhi - 110001 |
011 - 23741564, 23741565 |
Trichy |
PNB House, Trichy- Tanjore Highway, Kailaspuram, Tiruchirappalli - 620014 |
- |
Ujjain |
Premises finalization under process - temporary working from circle office - eOBC Indore |
- |
Vadodara |
Ground Floor, Fortune Tower, Vadodara Stock Exchange Building, M5UA, Opp Univ Campus, Sarod, Sayajiganj, Vadodara - 390005 |
0265 2361734 |
Tehri |
Pnb, Circle Office, Tehri - 249001 |
- |
Varanasi |
S 20/56, D, The Mall, Kennedy Road, Cantt; Varanasi - 221 002 |
- |
South Delhi |
Rajendra Bhawan, Rajendra Place, New Delhi - 110008 |
011 - 25728133 |
Vijayawada |
9-35,1st Floor,Kavuri Towers,KamayyaThopu Centre, Kanru |
- |
Udaipur |
LIC Building, 3rd Floor, Sub city Centre, Reti Stand, Udaipur - 313002 |
0294-2688001 |
Overseas consumers using PNB credit cards, as well as card holders living abroad, can contact the following helpline number: +91 120 249 0000
Location |
PNB Credit Card Customer Care Number |
UAE |
800035770298 |
UK |
448000318030 |
USA |
18444519295 |
Others |
011 26165160 / 011 26165429 |
When you wish to send Punjab National Bank complaints and queries through email, you can use the below-mentioned email addresses:
The circle head would be the nodal personnel for all PNB circle offices. The contact information is included under the category 'Punjab National Bank Circle Office Contact Details.' Contact the chief nodal official if the nodal officer is unable to fix your problem.
The following is the contact information:
Punjab National Bank Customer Service Department Sector 10, Dwarka New Delhi - 110 075 |
When you are not satisfied with the solution that was offered by the customer service center, you can always escalate your complaint as part of PNB's grievance redressal system.
The following are the stages of a complaint, according to the escalation matrix:
Step 1: Contact the customer service center, write an email, or speak with the branch manager about your issue.
Step 2: If you are dissatisfied with the remedy offered, you can contact your region's zonal manager or the head office's general manager.
Step 3: You can address your concern to the nodal officer or the chief nodal officer.
Step 4: If the nodal officer or the chief nodal officer is unable to give you a satisfactory solution, you can contact your region's banking ombudsman.
You can also contact the bank using the following methods:
You can also go to your nearest Punjab National Bank branch for any query. When you want to make a complaint with the Punjab National Bank, you must fill out a complaint form, submit it to the bank management, and obtain acknowledgement.
This form is available for download from the website or through the bank's manager. A perforated complaint book will be available at all branches.
All circular and zonal offices have online complaint-cumulative-feedback kiosks. You can also file complaints through this kiosk. You may also submit any feedback or recommendations you may have.
Finally, keep in mind that if your complaints have not been resolved despite following the escalation matrix, you can always contact the banking ombudsman.
The Reserve Bank of India appoints a banking ombudsman, who is a neutral third party who will investigate your complaint.
You could file a complaint through the portal's complaint page. This page can be accessed via the bank's 'Contact Us' page.
You can also use this way to provide comments or suggestions.
Other Bank's Credit Card Customer Care