Holders of IDBI Bank credit cards can contact IDBI credit card customer care at any time for questions, complaints, or feedback.
With the assistance of IDBI customer service representatives, who are always available for Credit card customers, the consumer can get their credit card host listed right away if they lose their card.
In order for IDBI customers to get in touch with the Bank, there are various communication channels available. These contact channels include emails, SMS, and toll-free helplines. Customers can reach the Bank's customer service department by visiting one of its locations or sending a letter to their postal address.
Customers with IDBI Bank credit cards can contact customer service to register complaints or grievances.
The following are IDBI credit card customer care number lists-
Here are the options for filing a complaint with the IDBI Credit Card Customer Care-
The Bank's website includes a separate link for expressing concerns, questions, or complaints about credit cards.
Credit Cards (Heading) Customer Care Centre, IDBI Bank Ltd., 13th Floor, A Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai - 400 005. |
If you have not received a resolution or response within thirteen working days, or if the solution given is inadequate, you should escalate your matter to the Chief Grievance Redressal Officer.
Please include your Complaint ID. The Chief Grievance Redressal Officer is accessible Monday through Friday from 10 am to 6 pm and on Saturdays from 10 am to 2 pm. Here are the specifics-
Chief Dispute Resolution Officer (CGRO). Customer Care Centre, IDBI Bank Ltd., 13th Floor, A Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai - 400 005 |
If the Chief Grievance Redressal Officer does not respond, or if the response provided does not resolve your concern, you may refer it to the Chief Customer Service Officer (CCSO).
Customer Service Executive (CCSO). IDBI Bank Ltd. Customer Care Centre, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai - 400 005 |
If your concern is not addressed within 30 working days, or if you require further clarification, you could contact the Reserve Bank of India's Banking Ombudsman.
You could check the status of your complaint by visiting the Online Complaint IDBI Bank homepage.
Step 1: Choose a complaint type from the list.
Step 2: To track the complaint, choose an existing complaint type.
Step 3: Enter your complaint reference number and complaint description.
Step 4: Click Submit to view your complaint tracking information.
Guwahati |
IDBI Building, G S Road, Guwahati 781 005. No. 0361 6111113 , 9447720525 |
Jabalpur |
Shukla Bhawan, 1415, Wright Town, Jabalpur 482 002. No. 0761 4027127, 9382329684 |
Jaipur |
D-24, Durlabh Niwas, Prithviraj Road, C Scheme, Jaipur 302 001. No. 9826706449, 9810704481 |
Hyderabad |
Door Number 5-9-89/1 and 2, Chapel Road, Hyderabad 500001. No. 040 67694037, 9085098499 |
Chennai II |
115, Anna Salai, Saidapet, Chennai 600 015. No. 044 22202080 , 9092555335 |
Ernakulam/Kochi |
IDBI Building, 2nd Floor, Panampilly Nagar, Near Passport Office, Kochi 682 036 |
Coimbatore |
Mayflower Midcity, Near LIC Building, 1510 Trichy Road, Coimbatore 641 018. No. 0422 4215630 |
Chennai I |
115, Anna Salai, Saidapet, Chennai 600 015. No. 044 22202006, 9677182749 |
Delhi II |
Videocon Tower, 1st Floor, E-1, Jhandewalan Extension, New Delhi 110 055. No. 011 66083104, 8510800881 |
Delhi I |
Videocon Tower, 1st Floor, E-1, Jhandewalan Extension, New Delhi 110 055. No. 011 66083093, 9868727322 |
Delhi III |
Videocon Tower, 1st Floor, E-1, Jhandewalan Extension, New Delhi 110 055. No. 011 66083085, 9871830651 |
Cuttack |
Ground Floor, Kavita Bhawan, College Road, College Square, Cuttack 753 003, Odisha. No. 0671 2530911, 9937067829 |
Chandigarh II |
Sco 72-73, 2nd Floor, Sector 17 B, Banks Square, Chandigarh 160 017. No. 9988902401 |
Chennai III |
115, Anna Salai, Saidapet, Chennai 600 015. No. 044 22202094 |
Bangalore |
102, Shakthi Comfort Towers, K H Road, Bangalore 560 027. No. 080 67121049, 9740319687 |
Ahmedabad I |
IDBI Complex, Lal Bungalows, Off C G Road, Ahmedabad 380 006. No. 079-66072728 |
Aurangabad |
Raghbir Chambers, Basement, Plot No.7, Vidya Nagar, Jalna Road, Aurangabad 431 003. No. 0240 6453077 |
Chandigarh I |
Sco 72-73, 2nd Floor, Sector 17 B, Banks Square, Chandigarh 160 017. No. 0172 5059703, 9855800412 |
Ahmedabad II |
IDBI Complex, Lal Bungalows, Off C G Road, Ahmedabad 380 006. No. 079-66072728 |
Allahabad |
Jeevan Prakash Building, 172A/40, M G Marg, Civil Lines, Allahabad 211 001. No. 0532- 6451901 |
Mumbai I |
IDBI Bank Ltd., IDBI Tower, WTC Complex, Cuffe Parade, Mumbai 400 005. No. 022 66194284, 9552541240 |
Mumbai II |
IDBI Bank Ltd., IDBI Tower, WTC Complex, Cuffe Parade, Mumbai 400 005. No. 022 66552224, 9869428758 |
Mumbai III |
IDBI Bank Ltd., IDBI Tower, WTC Complex, Cuffe Parade, Mumbai 400 005. No. 022 66552396, 9987063461 |
Patna |
Uma Complex, Ground Floor, Fraser Road, Patna 800 001. No. 0612 6500544, 9430161910 |
Nagpur |
Gupta House, Plot No.1, Ravindra Nath Tagore Marg, Civil Lines, Nagpur 440 001. No. 0712 6603514, 8087071381 |
Lucknow |
Kisan Sahakari Bhavan, 3rd Floor, M G Road, Hazratganj, Lucknow 226 001 . No. 0522 6009009, 9918101788 |
Kolkata I |
IDBI House, 44, Shakespeare Sarani, Kolkata 700 017. No. 033 66337704 |
Madurai |
- No. 044 22202245, 9445456486 |
Ranchi |
Mikado Tower, Near Hotel Sartaj, Main Road, Ranchi 834 001. No. 0651 6600490 , 9308442747 |
Pune |
IDBI House, Dynaneshwar Paduka Chowk, Fergusson College Road, Pune 411 004. No. 020 66004101, 9664249002 |
Visakhapatnam |
Balaji Mangal Giri Chambers, 5C, 4th Floor, Door No. 9-29/6-1, Siripuram, Visakhapatnam 530 003. No. 0891 6622339, 8885551445 |
Emails can also be sent to IDBI Credit Card Customer Car service department.
If a consumer does not want to phone the customer service representative, he or she can send an email to the following email address to resolve any issues or complaints with IDBI credit cards.
Customers who choose to communicate in a more traditional manner can send credit card inquiries to the Bank's postal address-
IDBI Bank Ltd. IDBI Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai – 400005 |
Customers should include the following information when filing grievances or complaints. This enables customer service representatives to fix the issue in a comprehensive and fast manner.
Other Bank’s Credit Card Customer Care