Several of India's oldest banks include Federal Bank. It provides a variety of products, including credit cards, fixed deposits, loans, savings accounts, and investment possibilities.
One can use the Federal Bank Credit Card Customer Care services to get in touch with the bank if they have any questions or complaints about the bank or its products.
Co-branded with the State Bank of India, Federal Bank's credit cards are accepted all over the world. With Federal Bank, you receive hassle-free comprehensive customer care support and grievance redressal.
Listed down is all the information about Federal Bank Credit Card Customer Care Number, along with Head Office Address, steps for Grievance Redressal etc. in detail.
The 24/7 toll-free numbers for Federal Bank are
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You will receive quicker service if you call from your bank-registered mobile phone because customer identification is simpler.
Even when you are abroad, you can get whatever credit card assistance you require. The worldwide helpline numbers for Federal Bank's credit cards are-
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Toll-Free Numbers |
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Non-Toll Free Numbers |
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Federal Bank Head Office P.B.No.103 Federal Towers Aluva, Kerala, India – 683101 Contact No: 1800 425 1199 or 1800 420 1199 Fax: 2622672 |
You can write an email to the address provided below for grievance redress regarding your credit card issues-
Here are the measures you can take to resolve any issues with your credit card-
Step 1: Call the above-listed toll-free customer service hotline.
Step 2: Make direct contact with the local branch.
Step 3: To the email addresses listed above, send a message.
Step 4: If the actions listed above have not produced the desired outcomes, send a form outlining your complaints to the address shown below. This link will take you to the PDF file where you may download the complaint form- https://www.federalbank.co.in/documents/10180/86180/Complaint+Form.pdf/1f5e6070-605a-40fe-81fe-a6a8963d485a
Step 5: If the aforementioned measures have failed, you can get in touch with the local Zonal Nodal Officers. The following section includes contact information.
Step 6: You may write to the Chief Operating Officer at the address provided below if the matter has not been handled at the level of the Zonal Nodal Officer-
Chief Operating Officer, CEO's Secretariat, Federal Bank Limited, Federal Towers, Bank Junction, Aluva, Kerala – 683 101 |
Step 7: If you have followed all the processes outlined above and have still not obtained a suitable resolution to your complaint, you can send a letter to-
The Managing Director & CEO, The Federal Bank Ltd., Corporate Office, Federal Towers, Aluva, Kerala – 683 101 |
Step 8: You can write to the Banking Ombudsman if your complaint hasn't been handled after going through any of the aforementioned levels.
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Contact |
Email Address |
Address |
Chennai |
044-28588816 |
mdsr@federalbank .co.in |
The Federal Bank Ltd., Zonal Office, Bhattad Tower, 1st Floor, 30 West Cott Road, Royapettah, Chennai – 600 014. |
Kolkata |
033-22830842 |
The Federal Bank Ltd., Zonal Office, 2B, "Regency" 6, Hungerford Street, Kolkata – 700 017. |
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Kozhikode |
0495-2744575 |
The Federal Bank Ltd., 2nd Floor, Federal Towers, 27/97G, Mavoor Road, Kozhikode, Kerala – 673 016. |
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New Delhi |
011-25881075 |
The Federal Bank Ltd., Zonal Office, 1/7 Patel Road, East Patel Nagar, New Delhi – 110 008. |
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Bangalore |
080-22110054 |
The Federal Bank Ltd., Zonal Office, Halcyon Complex, No.9, St. Marks Road, Bangalore-560 001. |
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Ernakulam |
0484-2385528 |
The Federal Bank Ltd., Zonal Office, 6th Floor, Federal Towers, Marine Drive, Ernakulam –682 031. |
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Kottayam |
0481-2302329 |
The Federal Bank Ltd., Zonal Office, Mar Makil Centenary Memorial Building, SH Mount PO, Kottayam, Kerala – 686 006. |
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Mumbai |
022-26506922 |
The Federal Bank Ltd., Zonal Office, Laxmi Towers, A1, 4th Floor, Bandra Kurla Complex, Bandra East, Mumbai – 400 051. |
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Thiruvanantapuram |
0471-2330485 |
The Federal Bank Ltd., Zonal Office, Federal Towers, Thiruvananthapuram – 695 001. |
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