Federal Bank Credit Card Customer Care

Several of India's oldest banks include Federal Bank. It provides a variety of products, including credit cards, fixed deposits, loans, savings accounts, and investment possibilities.

One can use the Federal Bank Credit Card Customer Care services to get in touch with the bank if they have any questions or complaints about the bank or its products.

Details about Federal Bank Credit Card Customer Care

Co-branded with the State Bank of India, Federal Bank's credit cards are accepted all over the world. With Federal Bank, you receive hassle-free comprehensive customer care support and grievance redressal.

Listed down is all the information about Federal Bank Credit Card Customer Care Number, along with Head Office Address, steps for Grievance Redressal etc. in detail.

Federal Bank Credit Card Customer Care Number

The 24/7 toll-free numbers for Federal Bank are

  • 1800-425-1199
  • 1800-420-1199

You will receive quicker service if you call from your bank-registered mobile phone because customer identification is simpler.

 

Federal Bank International Helpline Number

Even when you are abroad, you can get whatever credit card assistance you require. The worldwide helpline numbers for Federal Bank's credit cards are-

  • +91-484-2630995
  • +91-484-2630994
  • 080-61991199

Federal Bank Customer Support Phone Numbers and Other Details

Toll-Free Numbers 

  • 91 – 484 – 2630995
  • 91 – 484 – 2630994

Non-Toll Free Numbers

  • 1800 – 420 – 1199
  •  1800 – 425 – 1199

Email

Federal Bank Head Office Address

Federal Bank Head Office

P.B.No.103 Federal Towers

Aluva, Kerala, India – 683101

Contact No: 1800 425 1199 or 1800 420 1199

Fax: 2622672

Federal Bank Credit Card Grievance Redressal

You can write an email to the address provided below for grievance redress regarding your credit card issues-

Here are the measures you can take to resolve any issues with your credit card-

Step 1: Call the above-listed toll-free customer service hotline.

Step 2: Make direct contact with the local branch.

Step 3: To the email addresses listed above, send a message.

Step 4: If the actions listed above have not produced the desired outcomes, send a form outlining your complaints to the address shown below. This link will take you to the PDF file where you may download the complaint form- https://www.federalbank.co.in/documents/10180/86180/Complaint+Form.pdf/1f5e6070-605a-40fe-81fe-a6a8963d485a

Step 5: If the aforementioned measures have failed, you can get in touch with the local Zonal Nodal Officers. The following section includes contact information.

Step 6: You may write to the Chief Operating Officer at the address provided below if the matter has not been handled at the level of the Zonal Nodal Officer-

Chief Operating Officer,

CEO's Secretariat,

Federal Bank Limited,

Federal Towers,

Bank Junction,

Aluva, Kerala – 683 101

Step 7: If you have followed all the processes outlined above and have still not obtained a suitable resolution to your complaint, you can send a letter to-

The Managing Director & CEO,

The Federal Bank Ltd., Corporate Office,

Federal Towers,

Aluva, Kerala – 683 101

Step 8: You can write to the Banking Ombudsman if your complaint hasn't been handled after going through any of the aforementioned levels.

Zonal Office Locations

Zone

Contact

Email Address

Address

Chennai

044-28588816

[email protected]

The Federal Bank Ltd., Zonal Office, Bhattad Tower, 1st Floor, 30 West Cott Road, Royapettah, Chennai – 600 014.

Kolkata

033-22830842

[email protected]

The Federal Bank Ltd., Zonal Office, 2B, "Regency" 6, Hungerford Street, Kolkata – 700 017.

Kozhikode

0495-2744575

[email protected]

The Federal Bank Ltd., 2nd Floor, Federal Towers, 27/97G, Mavoor Road, Kozhikode, Kerala – 673 016.

New Delhi

011-25881075

[email protected]

The Federal Bank Ltd., Zonal Office, 1/7 Patel Road, East Patel Nagar, New Delhi – 110 008.

Bangalore

080-22110054

[email protected]

The Federal Bank Ltd., Zonal Office, Halcyon Complex, No.9, St. Marks Road, Bangalore-560 001.

Ernakulam

0484-2385528

[email protected]

The Federal Bank Ltd., Zonal Office, 6th Floor, Federal Towers, Marine Drive, Ernakulam –682 031.

Kottayam

0481-2302329

[email protected]

The Federal Bank Ltd., Zonal Office, Mar Makil Centenary Memorial Building, SH Mount PO, Kottayam, Kerala – 686 006.

Mumbai

022-26506922

[email protected]

The Federal Bank Ltd., Zonal Office, Laxmi Towers, A1, 4th Floor, Bandra Kurla Complex, Bandra East, Mumbai – 400 051.

Thiruvanantapuram

0471-2330485

[email protected]

The Federal Bank Ltd., Zonal Office, Federal Towers, Thiruvananthapuram – 695 001.

Invest the way you want
Join millions of Indians who trust and love Groww
EXPLORE PRODUCTS
Loading...
ⓒ 2016-2023 Groww. All rights reserved, Built with in India
MOST POPULAR ON GROWWVERSION - 3.9.8
STOCK MARKET INDICES:  S&P BSE SENSEX |  S&P BSE 100 |  NIFTY 100 |  NIFTY 50 |  NIFTY MIDCAP 100 |  NIFTY BANK |  NIFTY NEXT 50
MUTUAL FUNDS COMPANIES:  ICICI PRUDENTIAL |  HDFC |  NIPPON INDIA |  ADITYA BIRLA SUN LIFE |  SBI |  UTI |  FRANKLIN TEMPLETON |  KOTAK MAHINDRA |  IDFC |  DSP |  AXIS |  TATA |  SUNDARAM |  PGIM |  INVESCO |  LIC |  JM FINANCIAL |  BARODA PIONEER |  CANARA ROBECO |  HSBC |  IDBI |  INDIABULLS |  MOTILAL OSWAL |  BNP PARIBAS |  MIRAE ASSET |  PRINCIPAL |  BOI AXA |  UNION KBC |  TAURUS |  EDELWEISS |  NAVI |  MAHINDRA |  QUANTUM |  PPFAS |  IIFL |  Quant |  SHRIRAM |  SAHARA |  ITI