Bank of India Credit Card Customer Care Number

The Bank of India (BOI) is renowned for the cutting-edge banking services it provides to its clients. In addition to offering some of the top banking products, it also offers Bank of India credit cards to its customers.

For the benefits of its customers, Bank of India also has a Bank of India Credit Card Customer Care unit to respond to all of its clients' questions and concerns. The customer service representatives at BOI make sure that clients receive the best help as quickly as possible.

Toll-free lines, an online complaint form, and even email help are all available for Bank of India customers. The Bank of India also has a unique Bank of India credit card customer care number and helpdesk. For clients who feel at ease contacting the bank on such websites, it is very simple to locate the Bank of India's presence on social media. 

Bank of India Credit Card Customer Care Number

Callers can reach Bank of India customer service at 022- 40919191. The customer service department's toll-free helpline number is 1800 220 088, and you can reach them there as well. For Indian residents, these numbers are available around-the-clock.

You can call the customer service department at the following numbers if you have questions or complaints about your credit card-

General Inquiries BOI Credit Card Customer Care Number

(022) 40426005/40426006

1800 220 088

Merchant Enrollment

(022) 61312937

BOI Credit Card Customer Care Number to Deactivate the Credit Card

(022) 40426005/40426006

1800 220 088

Bank of India Credit Card Queries and Customer Support

If you are currently a customer of Bank of India, you can contact customer service by calling 1800 220 088 to discuss your problems and grievances. Customers who are not bank customers can call the aforementioned toll-free lines to get answers to their questions about credit cards.

  • 1800 2200 88 is the toll-free number for credit card hot listings (for MTNL and BSNL lines.)
  • Credit card inquiry: 022 4042 6005/4042 6006.
  • Call 1800 2200 88 and ask to block your credit card for this purpose.
  • You can also ask the staff at the Bank of India branch that is closest to you to block your credit card.
  • You can phone (022) 67447092/93 and send an email to [email protected] with questions about RTGS.
  • You can phone (022) - 61312984/ 61312992/ 61312997 or send an email to [email protected] with questions about NEFT.
  • You can reach us via phone at (022) 61312994 or by email at [email protected] for information on IMPS.
  • You can contact UPI-related questions at (022) 67447025.

Bank of India Customer Care through Email

If a client wishes to use an alternative method of communication with the bank, he or she may also email questions, concerns, or grievances to the following email addresses:

  • Customers can email bank employees at the following email address with general questions or inquiries-

[email protected]

  • Customers can submit inquiries regarding credit or debit card concerns to the following email address-

[email protected]

  • Customers can send emails to the following email address to hotlist or deactivate their cards-

[email protected].

Bank of India Credit Card Customer Support through SMS

Here is the BOI SMS banking number for clients who want to use their mobile device to send a message and receive various services offered by the bank of India via SMS: Send 'STROTP' to 9810558585 by typing it.

Bank of India Credit Card Customer Support Postal Address

Customers may also send a letter to the Bank of India with questions or complaints. You must specify your problem in the letter and include identification information, such as a customer ID or payment card number. The message shouldn't, however, contain any information about your PIN or CVV.

Letters should be sent to the following address-

C-5, G Block, Bandra Kurla Complex, Bandra, Mumbai - 400 051. 

Bank of India Star House

Ph: 022-66684444

Grievance Redressal

Every firm relies on customer complaints, especially those in service-related industries like banking. For any bank, providing exceptional customer service and client happiness is of the utmost importance.

These are the main guidelines that the Bank of India adheres to in accordance with BOI's grievance redressal policy:

  • Customers are always handled decently.
  • Customer complaints will be handled politely and promptly.
  • Because complaints have a reputational risk and could result in lost revenue, the bank will handle them all effectively and fairly.
  • The bank's staff will do their jobs honestly and impartially for the interests of the customer.
  • Customers shall be thoroughly aware of their rights to alternative remedies if they are not completely satisfied with the bank's response to their concerns, as well as ways to escalate their complaints or grievances throughout the organization.

How to Track the Status of Grievances?

By visiting https://www.bankofindia.co.in/forms/GrievanceTrack, you can keep track of the progress of your complaint.

  • The Grievance Reference Number should be entered.
  • Type in the code shown below.
  • You can view the status of your complaint by selecting "Check Now" from the drop-down menu.

Bank of India customers can also mail their suggestions, grievances, or questions to their mail id. You can also fill the online feedback form available in their website and deliver it to the relevant branch manager.

For any future queries regarding your BOI credit card, you can refer to the BOI customer care details that are mentioned above in this page.

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