Yes Bank customers can address their queries and concerns regarding their Yes Bank account, debit/credit cards and transactional issues through the Yes Bank customer care number. They can reach out to the customer support team by dialling these numbers through their registered phone number.
This post provides the list of Yes Bank customer care numbers, email IDs and the grievance redressal process to register a complaint.
The Yes Bank Customer Care team is available to assist customers with a wide range of services, including but not limited to:
To get in touch with Yes Bank customer care, one can dial the following Yes Bank toll-free numbers from their registered mobile number:
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Yes Bank Customer Care Number (Toll-free) |
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Yes Bank Customer Care No. (toll-free) for general banking queries |
1800-1200 (within India) +91-22-6121-9000 (for international customers) |
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Yes Bank Credit Card Customer Care Number (toll-free) |
1800-103-6000 1800-103-1212 22-4935-0000 (for international customers) |
Apart from the Yes Bank helpline numbers, one can also contact the Yes Bank customer care team through email. They can send their queries to the following mail ids, and the customer support team will reach out to them within 24 hours:
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For General Queries |
[email protected] |
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For Credit Card Related Queries |
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For Credit Card Cancellation/Closure |
Customers of Yes Bank can also visit the official Yes Bank website (https://www.yesbank.in/) and use the live chat feature to connect with a representative.
Yes Bank Customers can also contact customer support through SMS. They need to send a message - ‘HELP’ space <CUST ID> to the Yes Bank helpline number +91-9552220020.
In any customer does not get a satisfactory response provided by YES Bank customer care, the customer can fill out the Yes Bank Grievance Redressal Form and send it to the Yes Bank’s Grievance Redressal Officer at the following address:
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Sangeeta P Head – Grievance Redressal YES Bank Limited, YES Bank House, Off Western Express Highway, Santacruz East, Mumbai 400055 Email: [email protected] Phone No: 022-39489373 |
In case the resolution offered by the Redressal Officer does not meet the customer’s expectation, they can reach out to the Principal Nodal Officer at the following address:
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Shefali Singh Moza Principal Nodal Officer YES Bank Limited YES Bank House, Off Western Express Highway, Santacruz East, Mumbai 400055 Email: [email protected] Phone No: 022-39489374 |
If the customer is still unsatisfied with the response offered by the Principal Nodal Officer, they can write to the centralised Banking Ombudsman within 30 days of lodging the complaint.