RBL Customer Care Number

RBL Bank account holders can dial the following helpline numbers to raise issues related to their bank accounts, debit or credit cards. These RBL toll-free numbers are accessible 24x7 and can be accessed from the registered phone number linked to the respective bank account.

Along with contacting the RBL Bank customer care number, customers can also send an email to the following email IDs for any banking and credit card queries:

Customers whose phone number is registered with the RBL Bank account can also reach out to the customer service team through Whatsapp. They can send a ‘Hi’ to the RBL customer care no. 8433598888 on Whatsapp and address their queries over the chat.

RBL Bank Customer Support Postal Address

Customers can also write to the RBL Bank customer service team to address their issues. Given below are the postal addresses for the RBL customer care office:

If the RBL bank customer care number is non-responsive or the solution is unsatisfactory, the customer can fill out and submit the RBL Grievance Redressal form to the corporate office. There are 3 levels of the grievance redressal process:

• First Level Grievance Redressal - Here, the consumer can contact the Manager of the RBL Bank to address any banking query.
• Second Level Grievance Redressal - If no solution is found through the first level, customers can reach out to the Head of Card Services.
• Third Level Grievance Redressal - If the Head of Card Services fails to address the issue within 10 working days, customers can then directly contact the Nodal Officer of RBL Bank.

RBL Bank Postal Address for Grievance Redressal

RBL Bank customers can download the grievance form online through the RBL official website (https://www.rblbank.com/) and submit the filled form to the following addresses: