RBL Customer Care Number

RBL Bank, formerly known as Ratnakar Bank, customers who want to address any issue or raise a query related to their RBL bank account can contact the RBL Customer Care numbers. Customers can reach out to this number through their registered phone number. 

RBL also addresses customer queries and complaints through emails. There are several email IDs for respective banking services. Customers can drop a mail to these email IDs addressing their issues, and the customer support team will reach out to them within 24 hours. 

Below are several RBL Bank customer care numbers and email addresses for all your banking queries.

RBL Customer Care Helpline Number

RBL Bank account holders can dial the following helpline numbers to raise issues related to their bank accounts, debit or credit cards. These RBL toll-free numbers are accessible 24x7 and can be accessed from the registered phone number linked to the respective bank account.

Type of Enquiries

RBL Customer Care Numbers

For General Banking Queries

022-61156300

For Credit Card Queries

022-6232 7777

For RBL Super Card Queries

022-7119 0900

To report fraud and Vigilance

022-6115 6300

RBL Bank Customer Care Email Address

Along with contacting the RBL Bank customer care number, customers can also send an email to the following email IDs for any banking and credit card queries:

Type of Enquiries

RBL Customer Care Email IDs

For General Banking Queries

[email protected]

For Credit Card Queries

[email protected]

For RBL Super Card Queries

[email protected]

For Credit Card Cancellation 

[email protected]

To report fraud and vigilance

[email protected]

RBL Customer Care Whatsapp Number

Customers whose phone number is registered with the RBL Bank account can also reach out to the customer service team through Whatsapp. They can send a ‘Hi’ to the RBL customer care no. 8433598888 on Whatsapp and address their queries over the chat.

RBL Bank Customer Support Postal Address

Customers can also write to the RBL Bank customer service team to address their issues. Given below are the postal addresses for the RBL customer care office:

RBL Offices

RBL Addresses

RBL Contact Numbers

RBL Bank Administrative Office

RBL Bank Ltd., Mahavir, Shri Shahu Market Yard, Kolhapur – 416005, Maharashtra State, India

0231-2650981

RBL Bank Registered Office

RBL Bank Ltd., 1st Lane, Shahupuri, Kolhapur – 416001, Maharashtra State, India.

0231-6650214

RBL Bank Corporate Office

RBL Bank Ltd., One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013, India

0224-3020600

RBL Grievance Redressal Process

If the RBL bank customer care number is non-responsive or the solution is unsatisfactory, the customer can fill out and submit the RBL Grievance Redressal form to the corporate office. There are 3 levels of the grievance redressal process:

  • First Level Grievance Redressal - Here, the consumer can contact the Manager of the RBL Bank to address any banking query.
  • Second Level Grievance Redressal - If no solution is found through the first level, customers can reach out to the Head of Card Services.
  • Third Level Grievance Redressal - If the Head of Card Services fails to address the issue within 10 working days, customers can then directly contact the Nodal Officer of RBL Bank.

RBL Bank Postal Address for Grievance Redressal

RBL Bank customers can download the grievance form online through the RBL official website (https://www.rblbank.com/) and submit the filled form to the following addresses:

Level of Grievance Redressal 

Email ID

Contact Number

Contact Address

First Level

[email protected]

022-62327777

Manager, Credit Cards Service, RBL Bank Limited,

Cards Operating Centre – COC, JMD Megapolis,

Unit No. 306-311 – 3rd Floor, Sohna Road,

Sector 48, Gurgaon, Haryana 122018

Second Level

[email protected]






-

Head, Cards Services, RBL Bank Limited, Cards Operating Centre – COC,

JMD Megapolis, Unit No 306-311 – 3rd Floor, Sohna Road,

Sector 48, Gurgaon, Haryana 122018

Third Level

[email protected]

022-71432700

RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis,

Sector 48, Sohna Road, Gurugram – 122018, Haryana

Invest the way you want
Join millions of Indians who trust and love Groww
Loading...
ⓒ 2016-2024 Groww. All rights reserved, Built with in India
MOST POPULAR ON GROWWVERSION - 5.1.9
STOCK MARKET INDICES:  S&P BSE SENSEX |  S&P BSE 100 |  NIFTY 100 |  NIFTY 50 |  NIFTY MIDCAP 100 |  NIFTY BANK |  NIFTY NEXT 50
MUTUAL FUNDS COMPANIES:  GROWWMF |  SBI |  AXIS |  HDFC |  UTI |  NIPPON INDIA |  ICICI PRUDENTIAL |  TATA |  KOTAK |  DSP |  CANARA ROBECO |  SUNDARAM |  MIRAE ASSET |  IDFC |  FRANKLIN TEMPLETON |  PPFAS |  MOTILAL OSWAL |  INVESCO |  EDELWEISS |  ADITYA BIRLA SUN LIFE |  LIC |  HSBC |  NAVI |  QUANTUM |  UNION |  ITI |  MAHINDRA MANULIFE |  360 ONE |  BOI |  TAURUS |  JM FINANCIAL |  PGIM |  SHRIRAM |  BARODA BNP PARIBAS |  QUANT |  WHITEOAK CAPITAL |  TRUST |  SAMCO |  NJ