Kotak Mahindra Bank Customer Care Number

Kotak Mahindra Bank Customer Care service is available 24x7 to address customer queries related to their bank account. One can contact the customer care unit through the Kotak Mahindra Bank customer care numbers.

Customers can address their issues with the Kotak Mahindra Bank customer care services through toll-free numbers, email addresses, or SMS services. This page lists the Kotak Bank customer care numbers for several services such as debit/credit card-related queries, savings account, personal loan and account related. Customers can reach out to the preferred number to get their queries resolved.

List of Kotak Mahindra Bank Customer Care Numbers

Here are the Kotak Bank toll-free customer care numbers for queries related to Kotak Mahindra savings accounts, debit/credit cards, personal loans, and other banking services.

Types of Queries

Kotak Mahindra Bank Customer Care Numbers (Toll-free)

Personal Loan and Home Loan-Related Queries

1860-266-2666

Services Related to Debit Carc EMI, Consumer Durable Loan and Smart Card EMI

1860-266-7777

For Debit and Credit Card Related Queries

1860-266-2666

For any fraud or unauthorised transaction

1800-209-0000

Kotak Mahindra Bank Customer Care Numbers for Credit Card Enquiries

Kotak Mahindra credit card holders can contact the Kotak Bank customer service on the following numbers to address their queries:

Type of Credit Card Services

Kotak Mahindra Customer Care Number

For Credit Card Hotlisting

 

1800-209-0000 

1860-266-2666

For Credit Card Loss/Theft

Kotak Mahindra Bank International Helpline Numbers

NRI customers can address their queries and complaints by dialling the below given Kotak Bank customer care number:

+91-2266006022

This international helpline number is available 24x7 for all Kotak Mahindra customers residing in any country outside India.

Kotak Mahindra Bank Customer Care Email IDs

The customer support team of Kotak Mahindra can also be contacted through the following email address:

Kotak Bank Services

Customer Support Email IDs

Kotak General Insurance

[email protected]

Kotak Mahindra Securities

[email protected]

Credit Card Services

[email protected]

IT Security Services

[email protected].

Kotak Life Insurance 

[email protected]

Kotak Mahindra Bank Grievance Redressal Process

If the customers do not receive a satisfactory response from the Kotak Mahindra Bank customer support team, they can escalate the matter to the Nodal Officer. They can download the grievance form online from the Kotak Mahindra website and mail it to the following address:

Mr. P. Balgi (Vice President)

Kotak Infiniti, 4th Floor, Zone 4

Bldg No.21, Infinity Park,

Off Western Express Highway,

General AK Vaidya Marg,

Malad ( E), Mumbai – 400097

Telephone No: 022-62042110 (Mon to Fri -10.00 am to 6.00 pm excluding bank holidays)

If the customer still has not received any satisfactory response from the Nodal Officer, he/she can reach out to the Principal Nodal Officer at the following address to escalate the matter.

Mr. K. Vora

Kotak Infiniti, 4th floor, Zone 1, Bldg No. 21,

Infinity Park, General AK Vaidya Marg, Malad (E), 

Mumbai - 400097

Telephone No: 022-62042120 (Mon to Fri -10.00 am to 6.00 pm excluding bank holidays)

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