Kotak Mahindra Bank Customer Care service is available 24x7 to address customer queries related to their bank account. One can contact the customer care unit through the Kotak Mahindra Bank customer care numbers.
Customers can address their issues with the Kotak Mahindra Bank customer care services through toll-free numbers, email addresses, or SMS services. This page lists the Kotak Bank customer care numbers for several services such as debit/credit card-related queries, savings account, personal loan and account related. Customers can reach out to the preferred number to get their queries resolved.
Here are the Kotak Bank toll-free customer care numbers for queries related to Kotak Mahindra savings accounts, debit/credit cards, personal loans, and other banking services.
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Types of Queries |
Kotak Mahindra Bank Customer Care Numbers (Toll-free) |
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Personal Loan and Home Loan-Related Queries |
1860-266-2666 |
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Services Related to Debit Carc EMI, Consumer Durable Loan and Smart Card EMI |
1860-266-7777 |
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For Debit and Credit Card Related Queries |
1860-266-2666 |
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For any fraud or unauthorised transaction |
1800-209-0000 |
Kotak Mahindra credit card holders can contact the Kotak Bank customer service on the following numbers to address their queries:
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Type of Credit Card Services |
Kotak Mahindra Customer Care Number |
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For Credit Card Hotlisting |
1800-209-0000 1860-266-2666 |
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For Credit Card Loss/Theft |
NRI customers can address their queries and complaints by dialling the below given Kotak Bank customer care number:
+91-2266006022
This international helpline number is available 24x7 for all Kotak Mahindra customers residing in any country outside India.
The customer support team of Kotak Mahindra can also be contacted through the following email address:
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Kotak Bank Services |
Customer Support Email IDs |
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Kotak General Insurance |
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Kotak Mahindra Securities |
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Credit Card Services |
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IT Security Services |
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Kotak Life Insurance |
If the customers do not receive a satisfactory response from the Kotak Mahindra Bank customer support team, they can escalate the matter to the Nodal Officer. They can download the grievance form online from the Kotak Mahindra website and mail it to the following address:
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Mr. P. Balgi (Vice President) Kotak Infiniti, 4th Floor, Zone 4 Bldg No.21, Infinity Park, Off Western Express Highway, General AK Vaidya Marg, Malad ( E), Mumbai – 400097 Telephone No: 022-62042110 (Mon to Fri -10.00 am to 6.00 pm excluding bank holidays) |
If the customer still has not received any satisfactory response from the Nodal Officer, he/she can reach out to the Principal Nodal Officer at the following address to escalate the matter.
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Mr. K. Vora Kotak Infiniti, 4th floor, Zone 1, Bldg No. 21, Infinity Park, General AK Vaidya Marg, Malad (E), Mumbai - 400097 Telephone No: 022-62042120 (Mon to Fri -10.00 am to 6.00 pm excluding bank holidays) |