DCB Bank Customer Care Number

DCB Bank is famously known to offer a broad range of products to its customers throughout the country. Their products and services include fixed deposits, recurring payments, credit cards, online transfers, bank transfers, loans, investment tools, and much more. The bank also provides a DCB Bank customer care number for its customers to manage and enquire about these products and services.

The DCB customer support number can be utilized to raise complaints and enquire if issues over any product or service that is offered by the bank. The customer support team of the bank operates in various methods, such as through phone calls, missed calls, SMS, email, and in postal services. A customer could choose to interact with the bank through any of the above-mentioned methods.

DCB Bank Customer Care (Toll-Free & Helpline) Number

The DCB Bank toll-free number for Indian customers is mentioned below:

040 6815 7777 and 022 6899 7777

DCB Bank Helpline Number for International Customers:

+91 22 61271000 (Charges may apply)

DCB Customer Support Number for SMS Banking

Customers must register for SMS banking at DCB Bank in order to use it. To sign up for SMS banking, send an SMS with the word REG to 9821878789. This will only apply if your cell phone number is already registered with the bank. Customers can also register for this service by calling 022 6899 7777 or 040 6815 7777.

DCB Bank Customer Care Number for Missed Call Banking

  • For balance check - 7506660011
  • For cheque book request - 7506660033
  • For a mini statement - 7506660022
  • For an email statement - 7506660044

Points for DCB Customer Care Missed Call Banking 

  1. Customers are asked to dial the registered mobile number. Only then would you be able to utilize the missed call banking service.
  2. If your mobile number is linked to numerous customer IDs, DCB Bank will use your older customer ID to retrieve the information.
  3. Chequebook requests will only be considered for primary accounts. Customers can also check their primary accounts by dialing 022 6899 7777 or 040 6815 7777. By calling the call center, the consumer can also request that the primary account be changed.
  4. The bank will email you the balances for all of your accounts associated with the registered mobile number.

DCB Bank Customer Support through Email

Customers of DCB Bank can send their comments to the following email address:

  1. General Customer Care - [email protected]
  2. For demat accounts - [email protected]
  3. For NRIs - [email protected]
  4. For loans department - [email protected]

The DCB Bank Grievance Redressal

If DCB Bank customers are dissatisfied with the provided response or do not receive communication from customer services within ten days via phone, SMS banking, net banking, or mobile banking, they can escalate the issue and write to the bank's grievance redressal team. Customers can contact the following Principal Nodal Officer at the Corporate & Registered Office:

DCB Bank Limited,

6th Floor, Peninsula Business Park, Tower A, Senapati Bapat Marg, Lower Parel, Mumbai – 400013

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