City Union Bank offers a varied set of products and services to its customers. These products are inclusive of FDs, RDs, loans, credit cards, and more. Customers who wish to or are utilizing these products and services can also raise queries and complaints through the City Union Bank customer care that has been set up by the bank.
The City Union Bank customer care number 24x7 could be utilized by all customers who have a registered phone number with the bank to avail assistance in regards to all of the products and the services that are given by the bank.
Customers of City Union Bank can call the number listed below to get their questions answered. The number is available in all Indian states.
Customers with a City Union Bank savings or current account can communicate with Lakshmi, the bank's digital assistant. Customers can use WhatsApp to conduct financial transactions and inquire about various bank account issues on this platform. Customers should store +91 44 71225000 in their contacts and start conversing with the bank's digital assistant.
Customers can also file concerns by writing to the bank at the email address provided. If clients do not receive a response after calling the bank, they can always write their complaint and email it to the bank.
Email ID: [email protected]
Customers are asked to keep their account number or debit card number handy while phoning City Union Bank.
Customers who want to download the City Union Bank wallet right away should phone +91-9278177555.
City Union Bank customers can check their account balance by dialling +91-9278177444.
Customers of City Union Bank can disable their CUB online login by texting BLOCK to +91-9281056789 from their registered cellphone number only.
You can write to the bank's administrative office at the following address:
City Union Bank Ltd.
“Narayana” 24B, Gandhi Nagar,
Kumbakonam – 612 001
There are two tiers of grievance redressal for credit card concerns. They are as follows:
Level 1: Call the customer service number listed above or fill out the online form on the bank's website with your account number, name, and complaint information. The online form is available at https://cubindia.net/ccmswebportal/complaintmaster.aspx.
Level 2: If the preceding steps have not resulted in the settlement of your complaint, you may contact the Principal Officer for Complaints and Redressal at the following address:
Inspection Vigilance and Audit,
City Union Bank Ltd.,
No. 24 B, Gandhi Nagar,
Kumbakonam – 612 001