Bandhan Bank offers different sets of products and services to its customers; among all its products and services are fixed deposits, recurring deposits, investment tools, transfer facilities, online banking, phone banking, and much more. However, associated with these services for the customers, the bank also has a Bandhan Bank customer care number for the customers to access and use in instances of queries and complaints.
This post discusses the details of the Bandhan Bank customer support services.
Customers of Bandhan Bank can call the numbers listed below for quick and easy resolution of their issues. One can contact the Bandhan customer service helpline 24 hours a day, and also seven days a week at the number listed below:
1800-258-8181 / 033-4409-9090 / 033-6633-3333 / 033-4090-3333 / 033-6609-6709 / 033-4090-2222 / 033-6826-5200
If you need card information when travelling or visiting India, please call:
Charges - 91 33 6633 3333
Toll-Free - 1800 258 8181
Send an email to the bank's customer care with any questions, complaints, or feedback. You can send the email to the address below:
Bandhan Bank customers can call the numbers listed below to get answers to questions about various services.
To check balance: 9223008666
For Deactivation: 8010957797
For a Mini Statement: 9223008777
Customers of Bandhan Bank can get answers to their questions by sending an SMS to 9223011000 from their registered cellphone number for the service they want to use.
If you are not satisfied with the solution offered by the customer service centre or the branch head, you may contact the nodal officer. Here are the specifics:
Mr Nand Kumar Singh
Head – Banking Operations and Customer Service
Email: [email protected]
When this is your first time filing a complaint, you can write or call the bank. If you are dissatisfied with the bank's initial response - you could escalate the matter to the cluster head assigned to your branch.
If you are still unhappy with the response, you may escalate the matter to the Principal Nodal Officer at Head Office. The Nodal Officer's contact information is provided below:
Mr. Nand Kumar Singh
Head – Banking Operation & Customer Service
Email Id: [email protected]
If you are still dissatisfied with the bank's resolution - you could file a complaint with the Office of the Banking Ombudsman.