One Point One Solutions

One Point One Solutions Ltd. is a business process management company. Its services include originations, customer service, technical help desk, collections, back-office operations, sales, complaint and dispute management and retentions. Origination service is a complex process that involves multiple steps for individuals to obtain a mortgage or home loan. The back-office operations services provide billing, payments/settlements, exception management, account maintenance, charge back, disputes and data analysis. Its sales and lead generation services cover areas, such as tele-sales, cross-sell/upsell, sales conversion, and sales support. It handles the invoicing and collection of payments from its customers, ensuring accuracy and timeliness. It offers services to the industries, including insurance, travel transport hospitality, banking & financial services, energy resource utilities, retail & e-commerce, telecom, fintech, electronics & consumer durables and government. ;