Firstsource Solutions

Firstsource Solutions Limited is an India-based provider of domain-specific business process management services. It is engaged in the business of providing customer management services like contact center, transaction processing and debt collection services including revenue cycle management in the healthcare industry. Its segments include Banking and Financial Services (BFS); Healthcare; Communication, Media and Technology (CMT); and Diverse Industries. BFS segment’s technology-driven solutions enable BFS and born-digital businesses to personalize customer experiences. Its platform-based services, digital patient access and Intelligent Automation offerings drive superior patient engagement, financial experience and improved financial performance for hospitals. CMT segment’s customer experience management and digitally enabled contact center solutions helps CMT businesses thrive-by re-engineering processes, evolving new business models and delivering memorable customer experiences.;