Jana Small Finance Bank

Jana Small Finance Bank operates as a scheduled commercial bank with a journey rooted in providing financial services to aspirational India. The bank's vision is to become a leading digitized bank, focusing on the customer's entire life cycle journey and their banking requirements at every stage. Its core mission is to serve underbanked and underserved customer segments, helping them become part of the formal financial system for over sixteen years. The bank offers sustainable banking solutions across various sectors, including MSME, agriculture, retail, housing, vehicles, and micro-finance, with a strong emphasis on good corporate governance. With a strong technology base and increasing digitization, the company is moving towards a digital-first approach to enhance customer experience and operational efficiency. As of March 2024, the bank has grown to serve 5.44 million active customers through its 808 banking outlets across India.;