BLS E-Services

BLS E-Services Limited is a specialized company providing comprehensive financial and e-governance services throughout India, making it a key player in driving financial inclusion. Its primary objective is to serve the nation by revolutionizing the delivery of services to the most remote locations, delighting citizens and strengthening the country. The company operates on a fundamental principle of 'customer service,' focusing on providing government and banking services to citizens and customers efficiently. It offers digital and physical products through various models, including government-to-consumer (G2C), business-to-consumer (B2C), and business-to-business (B2B) categories. Using a 'phygital' strategy, it combines physical outlets with digital platforms to ensure seamless service delivery, even in areas with low internet penetration. In the fiscal year 2023-24, the company handled over 130 million transactions, achieving a gross transaction value of more than ₹72,000 crore.;