There can be various reasons why you might have to change your contact details or your home address. When you do so, it is crucial that you also update your address and contact details on all your financial tools including your credit card.
This is vital because credit card firms and banks communicate with their consumers on a frequent basis by SMS, email, and/or post (mail).
Thus, you should keep your information updated on all such portals and ensure that none of your personal information gets leaked.
You can update your information using the following steps mentioned below:
You can change your credit card mobile number, address and email ID using any of the following methods. While the steps may slightly differ for each bank, it is broadly similar.
The same steps had to be followed if you want to change your email ID.
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While a few banks do ask for proof of mobile numbers, it is not mandatory. However, in the case of a change of address, the banks do require proof to update the address. This is because banks send posts or couriers a few of the important documents including a new cheque, and a new debit/credit card. Banks do change the address for some clients without any proof.
Here are some of the documents to be submitted as proof which has your new address:
You might have to provide your new address proof when you decide to change your address. The bank would ask you for some documents.
You can also update your contact details or address using the respective bank’s mobile applications as well. Here also, the procedure may vary slightly from Internet Banking.
To change your phone number or email using a mobile application, follow these steps:
In the case of a change of address, follow the same procedure and upload the requisite new address proof. And submit the same for the bank’s approval.
Alternatively, you as a customer can reach out to customer care service to get an assist on the same. Your bank usually provides detailed steps of how to change or update your mobile number, email and address.
If you are a little lagging behind the usage of internet banking services or mobile apps, you can always visit the bank’s branch and get your work done. You will be asked to fill out a form and submit a few required documents. Post this, your request will be processed.