There can be various reasons why you might have to change your contact details or your home address. When you do so, it is crucial that you also update your address and contact details on all your financial tools, including your credit card.
This is vital because credit card firms and banks communicate with their consumers frequently by SMS, email, and post (mail).
Thus, you should keep your information updated on all such portals and ensure that none of your personal information gets leaked.
You can update your information using the following steps mentioned below:
You can change your credit card mobile number, address and email ID using the following methods. While the steps may differ slightly for each bank, they are broadly similar.
- Mobile Number Change
The same steps can be followed to change your email ID.
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- Change of Address
While a few banks ask for proof of mobile numbers, it is not mandatory. However, in the case of a change of address, the banks require evidence to update the address. This is because banks send posts or couriers a few essential documents, including a new cheque and a new debit/credit card. Banks do change the address for some clients without any proof.
Here are some of the documents to be submitted as proof which has your new address:
You might have to provide your new address proof when you decide to change your address. The bank will ask you for some documents.
You can also update your contact details or address using the bank’s mobile applications. Here also, the procedure may vary slightly from Internet Banking.
To change your phone number or email using a mobile application, follow these steps:
In the case of a change of address, follow the same procedure and upload the requisite new address proof. And submit the same for the bank’s approval.
Alternatively, you as a customer can reach out to customer care service to get an assist on the same. Your bank usually provides detailed steps to change or update your mobile number, email and address.
If you lag using Internet banking services or mobile apps, you can always visit the bank’s branch and finish your work. You will be asked to complete a form and submit a few required documents. Post this; your request will be processed.
Be it through customer care, mobile application, internet banking or even offline, go for the option that best fits your feasibility to update your credit card details.
Note, at any given time, if you face any issues, feel free to contact the bank representative. They will certainly lend you a helping hand.