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Mandates & Autopay

How do I block unwanted payment or autopay requests?

To block unwanted payment or autopay requests, follow these steps:

Block a Payment Request:
  1. Open the payment details page.
  2. Click the three-dot icon at the top-right corner.
  3. Select 'Block' to stop further requests from that sender.
Block an Autopay Request:
  1. Open the mandate details page.
  2. Click the three-dot icon at the top-right corner.
  3. Select 'Block' to stop future deductions.
Once blocked, you will no longer receive requests from that source.
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