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What should I do if my QR code scanner is not working?
If your QR code scanner is not working, try these troubleshooting steps:- Check Your Camera & Lighting:
- Ensure your camera lens is clean and free from dust or smudges.
- Make sure there is adequate lighting; avoid glare or excessive darkness.
- Hold your phone steady and maintain an appropriate distance.
- Restart Your Device
- Update the Groww App
- Check for Permissions: Ensure the app has camera access:
- Android: Go to Settings > Apps > Groww > Permissions > Camera (Enable it).
- iPhone: Go to Settings > Privacy & Security > Camera > Enable for Groww app.
- Clear Cache (Android Only): Go to Settings > Apps > Groww > Storage > Clear Cache.