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What should I do if my QR code scanner is not working?

If your QR code scanner is not working, try these troubleshooting steps:
  1. Check Your Camera & Lighting:
    • Ensure your camera lens is clean and free from dust or smudges.
    • Make sure there is adequate lighting; avoid glare or excessive darkness.
    • Hold your phone steady and maintain an appropriate distance.
  2. Restart Your Device
  3. Update the Groww App
  4. Check for Permissions: Ensure the app has camera access:
    • Android: Go to Settings > Apps > Groww > Permissions > Camera (Enable it).
    • iPhone: Go to Settings > Privacy & Security > Camera > Enable for Groww app.
  5. Clear Cache (Android Only): Go to Settings > Apps > Groww > Storage > Clear Cache.
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