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Why did my purchase order fail?
Your purchase order might have failed because it stayed pending for more than 2 working days and auto-expired.
Refund Information:
If any amount was deducted, it will be refunded to your source account within 7-10 business days.
Possible Reasons for Pending Orders:
KYC Verification: Your order will remain pending until your KYC is fully verified. Please try placing the order again after your KYC is complete.
Payment Not Received by BSE: The exchange may not have received the payment for your order, causing it to stay pending.
We appreciate your patience as we work to resolve these issues.
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