I haven't received the OTP even after trying multiple times. How can I place the redeem order?

Make sure you have checked both your email id and phone number if the OTP is received on any one of them.

There might be some issue with the message service provider or your network due to which the OTP is not getting delivered to your mobile number at the moment. Please try again after some time.

If the mobile number or email id does not belong to you anymore you can place an update request to our support team.