GENERAL OBLIGATIONS
INTRODUCTION
DEFINITIONS
CONSENT
USE OF THE PLATFORM
INTELLECTUAL PROPERTY RIGHTS
DISCLAIMER OF WARRANTIES, INDEMIFIFICATION, AND LIMITED LIABILITY
ELIGIBILITY TO USE
USER ACCOUNT, PASSWORD AND SECURITY
VIOLATIONS OF THE TERMS OF USE
TERMS AND CONDITIONS FOR SPECIFIC SERVICES
TERMS AND CONDITIONS: STOCK BROKING SERVICES FROM GROWW INVEST TECH PRIVATE LIMITED
ALGORITHMIC TRADING
ONLINE BOND PLATFORM
GROWW PRIME
TERMS AND CONDITIONS: MARGIN TRADING FINANCING FACILITY
MTF (MARGIN TRADING FACILITY) RISK POLICY
TERMS AND CONDITIONS FOR SAFE EXIT
TERMS AND CONDITIONS FOR GROWW UPI
TERMS AND CONDITIONS: UPI LITE
TERMS AND CONDITIONS: CREDIT FACILITATION SERVICES / CFS (“T&Cs for CFS”)
TERMINATION
MISCELLANEOUS
NOTICE
ASSIGNMENT
SEVERABILITY
FORCE MAJEURE

GENERAL OBLIGATIONS

INTRODUCTION

These terms of use (“Terms of Use” or “Terms”) shall apply to and regulate all customers utilizing the Groww Services (defined below) who access and register on the website www.groww.in and/or mobile application ‘Groww’ or such other website and/or mobile application utilized to provide the Groww Services (“You” or “Your” or “User”, such website and App being hereinafter collectively referred to as, the “Platform”). The Platform is owned and operated by Billionbrains Garage Ventures Limited (“BGV”). BGV shall also allow its associates, group, subsidiary companies and Affiliates, together referred to as “Company” or “We” or “Us” to use the Platform as per their requirements.
Please read the Terms of Use and Privacy Policy carefully before registering on the Platform or accessing any material, information through the Platform. Your acceptance to the Terms of Use is generated and preserved as electronic record under the Information Technology Act. 2000 (together with its amendments and rules made thereunder, and other prevailing law{s)/ regulations as may be applicable at the relevant point of time) and will be binding on You. Please note that by completing the sign-up process or registration process on the Platform, You expressly confirm that: -

You have expressly read, understood and agree to be bound by the entire Terms of Use, as set out herein along with the Privacy Policy.
You are at least 18 years of age.
You are duly authorised either in Your individual capacity or under the capacity of being an authorised signatory.
You are capable of understanding and accessing the Platform and the associated documents in English and acknowledge that the Terms of Use, Privacy Policy and notices may also be made available in other Indian languages.

Upon commencement of the registration process on the Platform and by submitting Your one-time electronic confirmation/ authentication either through a registered mobile phone or e-mail or through any electronic/ web platform and/ or through any other available means, You agree that You have provided your express acceptance to these Terms of Use and the Privacy Policy.
You acknowledge that the Platform allows You to avail the Groww Services directly from the Company and/or associates, group, and subsidiary companies, or Affiliates including their products and services and facilitates communication with them for such services, and other related information. The Company hereby grants You, a limited, non-exclusive, non- transferable, royalty free license to use the Platform solely for the purposes of availing the Groww Services and for no other purposes.
The Company retains an unconditional right to modify or amend this Terms of Use with or without any requirement to notify You of the same. You can determine when these Terms of Use were last modified by referring to the “Last Updated” legend below. It shall be Your responsibility to check these Terms of Use periodically for changes. Accordingly, please continue to review the Terms whenever accessing or using the Platform. Your use of the Platform as defined above, after the posting of modifications to the Terms will constitute Your acceptance of the Terms, as modified. Your use of the Platform on continuous basis shall signify Your confirmation to the changes and the agreement to be legally bound by the same. Groww shall not be liable for any loss arising from a user’s failure to review updated Terms.
All Groww Services are subject to Applicable Laws, government notifications, the rules, regulations and guidelines issued by the Securities and Exchange Board of India (“SEBI”), Reserve Bank of India (“RBI”) and any other regulatory bodies defining the rules/regulations governing the offer of any Groww Services on the Platform. We may revise these Terms as well as update the Platform and Groww Services available therein, from time to time, so please keep visiting this page regularly. If You have any queries or concerns regarding these Terms, please contact our Grievance Officers at their designated email IDs/phone numbers.

DEFINITIONS

Unless indicated otherwise, the capitalized terms listed in these Terms shall have the following meanings:

“Affiliate” shall mean the subsidiary company and/ or holding company and/ or associate company and/or group company of BGV, where subsidiary company, holding company and associate company shall have the meaning ascribed to such term in the Companies Act, 2013 as amended from time to time.
“Applicable Law(s)”- shall mean all applicable/ prevailing Central, State and Local laws, statutes, regulations, orders, guidelines and/or directives, as amended from time to time and will include any order or other legislative action of any government/ regulatory authority to the extent having the force of law.
“Account” shall mean account made available to You upon completion of registration on the Platform.
“Groww Services” shall mean and include various products/ services provided by the Company or its Affiliate/(s) through the Platform including but not limited to stockbroking, demat, mutual funds, UPI payments, MTF etc. The Company retains an unconditional right to amend of modify the Groww Services at its sole discretion.
“App” shall mean and include various mobile based applications of BGV for facilitating Groww Services to customers.
“Entity” shall mean and include but shall not be limited to any Company duly incorporated under relevant provisions of the Companies Act, 1956/2013; a Partnership Firm; a Limited Liability Partnership; Association of Persons; Body of Individuals; Society registered under Societies Registration Act, 1860 or any other law of any State, Cooperative Society, Hindu Undivided Family.
“NPCI” shall mean National Payments Corporation of India:
“OTP” means the one-time password received by You on Your registered mobile number for availing Groww Services;
“PEP” shall mean having the meaning assigned to such term under the relevant Applicable Law.
“Third-Party Product & Services” refers to any product and/ or service of a party other than that of BGV which are offered through the Platform.
“Terms of Use” or “Terms” shall mean these terms of use and shall be assumed to include by incorporation terms applicable to services provided by Affiliate(s) of Groww including but not limited to – (i) terms applicable to services provided by Groww Pay Services Private Limited available here; and (ii) terms applicable specifically to the Platform, Groww Credit available here (with such additional terms being referred to as “Ancillary Terms”). In the event of any conflict between these Terms and the Ancillary Terms, the provisions set out in these Terms shall prevail.

CONSENT

You hereby agree, consent and expressly authorise BGV/ its representatives/ agents/ Affiliates to send communications and notices to You regarding completion of on-boarding process, loans, and other products from BGV, its Affiliates, and or third parties that have partnered with the Company, including through telephone calls/ SMS/ emails/ notifications/ post/ WhatsApp/ bots/ in person communication etc. including but not limited to any promotional communications/ transactional messages/other messages.
You hereby give Your express consent to Us and other regulated entities of the Company to fetch and access Your credit information from Credit Information Companies in order to understand/assess Your creditworthiness, for carrying out internal evaluation and necessary due diligence, as may be required for product/services offering or otherwise.
You agree and give Your consent that We may share Your Personal Information with our Affiliates or partners to comply with regulatory requirement or restriction applicable to Us and/or to our Affiliates or partners.
You agree and give us Your express consent to fetch Your PAN number from the Credit Bureaus, based on Your verified mobile number provided by You for the purpose of providing You with the Groww Services.
You agree and give your consent to use your mobile number to check for existing Account Aggregator profiles linked to your mobile number, to improve your experience.
You shall have the option to withdraw Your consent after fulfilling the pending contractual obligations, if any, to BGV and/or its Affiliates and/or partners and in accordance with Applicable law for such withdrawal. After fulfilling the contractual obligations, You are at liberty to refrain from using the Platform and/ or Groww Services. Your continued use/ availing of the Groww Platform/ Groww Services would be construed as deemed acceptance of these Terms of Use and its associated policies mentioned hereof, including any modification thereof. Failure to provide consent on Your part or withdrawal of consent on Your part shall be grounds to deny all or any of the Groww Services or access to all or any of the Platforms.
Users may note that in the event You delete the App at any point prior to the closure of any respective Groww Services, such an act will not extinguish Your responsibilities under the applicable documents/policies.
If We decide to terminate Your Account for any reason, We will inform You of such decision on the Platform or by email. However, this will not extinguish Your obligations under the applicable documents/policies. We will not be liable for any losses or damages that You may suffer from such termination of Your Account.

USE OF THE PLATFORM

Subject to compliance with the Terms of Use, the Company hereby grants You a non-exclusive, limited privilege to access and use the Platform limited to the extent of Groww Services. You agree to use the Platform only: (a) for purposes that are permitted by the Terms of Use; and (b) in accordance with any Applicable Law, regulation or generally accepted practices or guidelines.
You agree that You shall not copy, reproduce, sell, redistribute, publish, reverse engineer, enter into a database, display, perform, modify, alter, transmit, license, create derivatives from, transfer or in any way exploit any part of any information, content, materials, services available from or through the Platform, except that You may download the Platform for Your own personal, internal, non-commercial use and limited to the extent that are permitted by the Terms of Use.
You agree that You will not use the Platform in any manner or engage in any activity that may damage, disable or impair or adversely affect the use of the Platform or interfere with any other users’ use, legal rights, or enjoyment of the Platform. Further, You agree not to remove any text, copyright or other proprietary notices contained in the content downloaded from the Platform.
Further, You undertake not to:

defame, abuse, harass, threaten or otherwise violate the legal rights of others;
publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material or information;
copy, republish, post, display, translate, transmit, reproduce, or distribute any content on the Platform through any medium without obtaining the necessary authorization from the Company;
conduct or forward surveys, contests, pyramid schemes, or chain letters;
upload or distribute files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents;
upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Platform or another’s computer;
engage in any activity that interferes with or disrupts access to the Platform (or the servers and networks which are connected to the Platform);
attempt to gain unauthorized access to any portion or feature of the Platform, any other systems or networks connected to the Platform, to any of the Company’s server, or through the Platform, by hacking, password mining or any other illegitimate means;
probe, scan or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform. You may not reverse look-up, trace, or seek to trace any information on any other user, of or visitor to, the Platform, to its source, or exploit the Platform or information made available or offered by or through the Platform, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided on the Platform;
disrupt or interfere with the security of, or otherwise cause harm to, the Platform, systems resources, Accounts, passwords, servers, or networks connected to or accessible through the Platform or any affiliated or linked sites;
collect or store data about other Users in connection with the prohibited conduct and activities;
use any device or software to interfere or attempt to interfere with the proper working of the Platform or any transaction being conducted on the Platform, or with any other person’s use of the Platform;
use the Platform or any material or content for any purpose that is unlawful or prohibited by these Terms of Use, or solicit the performance of any illegal activity or other activity which infringes the rights of the Company or other third parties;
falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
violate any Applicable Laws or regulations for the time being in force within or outside India or anyone’s right to privacy or personality;
violate the Terms of Use contained herein or elsewhere;
reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Platform;
shall not use Company’s and its Affiliates registration details, and/or any certificates and/or any general details thereby inducing public at large to conduct business, trading activities with You. Additionally, You shall ensure that You shall not undertake any selling/advisory activities or carry out any transactions and/or mis-sell the products/services offered by the User in the secondary market under the name and title of the Company and its Affiliates;
shall not use any Third-Party Product & Services in such a manner that may infringe the rights of said third party over its products, services, and offering, and shall at all times utilize the Third-Party Product & Services for Your personal use, unless authorized to do so otherwise by such third party.

20. The Company has the right to suspend, block or deactivate Your Account including Your trading and/or demat Account at its sole and absolute discretion without providing any notice as a risk management or surveillance measure and/or if it reasonably believes that any regulatory or statutory enquiry/investigation etc. might arise due to trades/transactions/actions done by You.

INTELLECTUAL PROPERTY RIGHTS

The Platform and all information, content, materials, products including, but not limited to text, content, photographs, graphics, texts, video, logo and audio content and computer code (“Content”) on the Platform is owned and controlled by the Company and/or its Affiliates and the design, structure, selection and feel and arrangement of the Content is protected by copyright, patent, and trademark laws and other various intellectual property rights either in the favour of the Company and/or its Affiliates and/or third parties from whom the appropriate permissions have been taken under Applicable Laws. The trademarks, logos, and service marks displayed on the Platform (“Marks”) are the property of the Company or other respective third parties, as the case may be. You are not permitted to use the Marks without the express prior written consent of the Company or the third party that owns the Marks.
Further, You understand and accept that all information, except Your personal information and other data submitted by You for the purposes of transacting on the Platform, through the Platform shall be deemed the property of the Company, and the Company shall be free to use any ideas, concepts, know-how or techniques provided by You on the Platform, in any manner whatsoever. On initiating a contact or query through the Platform, You agree to be contacted by the Company, its Affiliates, service providers or any other entities with whom the Company has entered into an arrangement for the provisions of Services to You.
Without prejudice to the foregoing, the Company reserves the right to take such action as it may deem appropriate, including restriction, suspension or termination of access to the Platform, removal or disabling of Content, or initiation of legal proceedings, in respect of any actual or alleged infringement of intellectual property rights on the Platform. Any person claiming infringement of intellectual property rights in relation to Content available on the Platform shall notify the Company in writing in the manner specified under these Terms and shall provide complete and accurate information to enable the Company to assess such claim. The Company shall not be liable for any action taken in good faith pursuant to such notice, and any false, misleading or bad-faith claims may result in appropriate action, including termination of access to the Platform.

DISCLAIMER OF WARRANTIES, INDEMIFIFICATION, AND LIMITED LIABILITY

You expressly understand and agree that, to the maximum extent permitted by Applicable Law, the Platform and other Content are provided by the Company on an “as is” basis without warranty of any kind, express, implied, statutory, or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, the Company and/or its Affiliates, partners etc. makes no warranty that (i) the Platform or Groww Services will meet Your requirements or Your use of the Platform will be uninterrupted, timely, secure or error-free; (ii) the results that may be obtained from the use of the Platform will be effective, accurate or reliable; (iii) any errors or defects in the Platform will be corrected. No advice or information, whether oral or written, obtained by You from the Company and/or Affiliates and/or any third parties shall create any warranty not expressly stated in the Terms of Use. Further, Under no circumstances shall Groww be liable for indirect, incidental, consequential, punitive, or special damages.
The Company will have no liability related to any User Content arising under intellectual property rights, libel, privacy, publicity, obscenity, or other laws. The Company also disclaims all liability with respect to the misuse, loss, modification or unavailability of any User Content. Further, the Company will not be liable for any loss that You may incur as a consequence of unauthorized use of Your Account or Account information in connection with the Platform or the Groww Services either with or without Your knowledge.
The Company has endeavoured to ensure that all the Content on the Platform is correct, but the Company neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data, information regarding the Groww Services or otherwise. The Company shall not be responsible for the delay or inability to use the Platform or related functionalities, the provision of or failure to provide functionalities, or for any information, software, functionalities and related graphics obtained through the Platform, or otherwise arising out of the use of the Platform, whether based on contract, tort, negligence, strict liability or otherwise. Further, the Company shall not be held responsible for non-availability of the Platform during periodic maintenance operations or any unplanned suspension of access to the Platform that may occur due to technical reasons or for any reason beyond the Company’s control. You understand and agree that any material or data downloaded or otherwise obtained through the Platform is done entirely at Your own discretion and risk, and that You will be solely responsible for any damage to Your computer systems or loss of data that results from the download of such material or data.
You acknowledge that the software and hardware underlying the Platform as well as other internet related software which are required for accessing the Platform are the legal property of the respective vendors. The permission given by the Company to access the Platform will not convey any proprietary or ownership rights in the above software/hardware to You.
Please note that not all the Groww Services are available in all geographical areas and depending on Your location, You may not be eligible to avail certain Groww Services. The Company and /or its Affiliates and/or relevant third parties reserve the absolute right to determine the availability and eligibility for any of the Platform Service offered on the Platform.
The Company is not responsible for the availability of content or other services on third party sites linked from the Platform and the Company urges You to read the Terms of Use of the respective third-party sites, before accessing or registering with any of such third-party sites or utilizing such Third-Party Product & Services. The Company does not endorse any such third-party site, or any platform linked to it or the information appearing therein or any of the products or services described on such third-party site. Any display of third-party goods/services offered through the Platform does not in any way imply, suggest, or constitute any sponsorship, endorsement, or approval by the Company of any such third parties. The User hereby agrees that the Company is in no way responsible for the timeliness, accuracy or completeness of information that they may obtain from these third parties and which may be posted/published on the third-party platforms, and as may be amended from time to time.
Further, the Company does not make any warranties and expressly disclaims all warranties express or implied, including without limitation, those of merchantability and fitness for a particular purpose, title or non-infringement with respect to any information or services or products that are available or advertised or sold through these third-party websites. Any access to such third-party sites by the User will be at the User’s own risk, responsibility, and liability.
The Company shall not be liable for failure or error of any transaction on the Platform or for any failure on part of the Company to perform any of its obligations under these Terms of Use if performance is prevented, hindered or delayed by a Force Majeure event (defined below) and in such case its obligations under these Terms of Use shall be suspended for so long as the Force Majeure event continues. The term “Force Majeure Event” means any event due to any cause beyond the reasonable control of the Company, including without limitations, unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of god, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut down, faults or failures in telecommunication etc.
Further, You will not dispute or hold the Company and/or its Affiliates and/or its partners responsible for:

any act that is not an obligation of Company and/or its Affiliates under the Terms of Use;
any disclosures made by the Company and/or its Affiliates to any statutory body under any law;
any loss, notional or otherwise, incurred by You due to delays either at the third party service providers including but not limited bank, BSE Star, registrar and transfer agency and/or the AMC and/or due to any technical issues faced by You on the trading Platform; rejection of Your instructions by the bank, BSE Star, registrar and transfer agency and/or AMC or for reasons which were beyond the control of the Company;
any NAV related issue, loss, etc., where orders are placed by You after the cut off time prescribed by Groww Invest Tech Private Limited (“GIT”);
Queries/complaints with respect to deduction of amount by GIT prior to the SIP date;
squaring off Your trades/positions as per GIT’s Risk Policy for factors including but not limited to volatility, margin, outstanding debts, circuit limits (irrespective of margin availability), liquidity etc. and You shall be solely liable for the consequences arising thereto;
loss on account of auto square off of Your trades/positions by GIT after the cut off time;
restrictions imposed on “SMS stocks” as per GIT’s internal policy;
limits/restrictions placed on trading as per GIT’s Risk policy and/or Surveillance policy
processing of instructions authenticated by Your login credentials, non-availability or non-accessibility of the Platform, telephone(s), or office(s) of Company and its Affiliates in case of circumstances beyond their control.
Any claims/complaints for losses faced by You on Account of any interruption, non-availability or malfunctioning of system or service or non-execution of Your orders due to any link/system failure beyond the control of the Company or GIT.

You agree to indemnify the Company and/ its Affiliates, and their respective directors and employees from any losses, damages, penalties, claims, costs, and demands (including reasonable attorney fees and legal costs) arising out of Your breach or non-performance and/or non-observance of the duties and obligations, representations, warranties and covenants under the Terms of Use or due to Your acts or omissions. You further agree to hold the Company and/or its Affiliates harmless against any claims made by any third party due to, or arising out of, or in connection with, Your use of the Platform, any misrepresentation with respect to the data or information provided by You, Your violation of the Terms of Use, or Your violation of any rights of another, including any intellectual property rights. In no event shall the Company and/ or its Affiliates and their respective shareholders, officers, partners, consultants, agents, and employees, be liable to You or any third party for any special, incidental, indirect, consequential, or punitive damages whatsoever, arising out of or in connection with Your use of or access to the Platform or Content on the Platform. The limitations and exclusions in the Terms of Use apply to the maximum extent permitted by Applicable Laws. Further, You agree to indemnify Groww, its affiliates, and officers against all claims, regulatory penalties, investigation costs, and reputational harm arising from your breach, fraud, or violation of Applicable Laws.
You warrant that all the details and information provided by You to the Company and/or its Affiliates while using the Platform are true, correct, accurate, genuine and not misleading. You further warrant that providing such details and information on the Platform or sharing of the aforesaid details/information shall not violate any third – party rights or the intellectual property right of any third party.
You hereby further acknowledge and agree that You may create a pool or selection of securities including but not limited to mutual funds (“Portfolio”) either for the purposes of subscription or otherwise (including for the purposes of Your own analysis). While creating such a Portfolio, You will be given an option to make the Portfolio created by You to be made visible to other users on the Platform. If You opt for the Portfolio to be made visible to third parties, You hereby acknowledge and agree that the Portfolio can be copied or used by the Company and/or GIT or the other users of the Platform for the purposes of investment. Please note that in such cases, You shall not claim any royalty or other financial/monetary benefits or compensation from the Company and/or Affiliates or any of the other users of this Platform for the use of Your Portfolio.
Notwithstanding whether You opt to make Your Portfolio public or not, You hereby specifically acknowledge and agree that You shall not have any proprietary right or intellectual property right over the choice, selection, idea or concept of pool of securities in that Portfolio; and the Company and/or its Affiliates shall have the right to adopt or copy the Portfolio for its commercial and non-commercial use.
Further, You shall be solely responsible for any investment decision taken by You on the basis of the Portfolio created using this Platform or the system generated analysis of such a Portfolio; and the Company and/or its Affiliates shall not be liable for any loss or damage caused to You or any other users of this Platform due to such an investment decision, or any kind of reliance upon it. The Company specifically and expressly disclaims the accuracy and correctness of the analysis or data generated or reflected while creating such a Portfolio.

ELIGIBILITY TO USE

By accepting the Terms of Use, You hereby represent that:

You are of 18 (eighteen) years of age or older and in case of You are acting as guardian on behalf of a minor, You have the necessary authority to register/sign up on the Platform for the availing the Services on behalf of the minor;
You are of legal age to form a binding contract, are not a person barred from receiving the Groww Services under the Applicable Laws and are competent to enter into a binding contract. The Company reserves the right to refuse access to the Platform to new users and any such user who has been suspended, disqualified, debarred and/or removed by the Company, regulatory, and/or statutory authority for any reason whatsoever;
You agree to abide by the Terms of Use, offer documents, investor application form, demat Account opening form, and Risk Disclosure documents and any other information provided by You on and through the Platform for the provision of the Groww Services by GIT;
the money You invest is from Your bank account (primary holder’s bank account in case of Investment Account held jointly), and the same is from legitimate sources and remitted through approved banking channels;
You are prohibited from selling, trading, or otherwise transferring Your Account to another party or impersonating any other person for the purposing of creating an account with the Platform;
You agree to make an informed independent investment decision by reading the offer documents of the mutual fund schemes or securities that You are investing in;
Before investing, You shall seek independent financial planning, legal, accounting, tax or other professional advice, if required; and
You shall be solely responsible for all the investment decisions executed by You on the Platform in Your Portfolio and the Company and/or GIT shall nowhere be responsible for any loss or harm incurred by You due to the investment activities carried out in Your Portfolio.

USER ACCOUNT, PASSWORD AND SECURITY

In order to access the Groww Services on the Platform and Your Account, You will have to register on the Platform by providing details including but not limited to mobile number, mother’s name, father’s name, email address, password, date of birth, gender, Permanent Account Number (“PAN”), signature, marital status, nominee details, cancelled cheque, photograph and video recording, etc. and other information as may be required by the Company from time to time. Depending on the Groww Services You decide to utilize, Your Account will be activated on receipt of said relevant information. For instance, Your Account with GIT will be activated once GIT, undertakes Your KYC verification on the Platform in accordance with the Know Your Client (“KYC”) guidelines and/or policies and/or circulars and/or communications issued by the Securities and Exchange Board of India (“SEBI”), respective Exchanges (National Stock Exchange of India Limited and BSE Ltd.), Depositories (Central Depository Services Limited and National Securities Depository Limited) from time to time based on the information provided by You including personal information.
You hereby give Your consent to GIT to share Your KYC documents with KYC Registration Agency i.e. CVL etc. along with the complete set of Demat and broking Account opening forms/information submitted by You. You understand that once the abovementioned documents/information are uploaded onto the system of KYC Registration Agency, the same can be downloaded by any other intermediary/KYC Registration Agency with whom You are entering into a business relationship.
We may also ask You for certain financial information, including Your billing address, bank account details, and/or other payment related details or other payment method data, and debit instructions or other standing instructions to process payments for the Groww Services. The Company, its Affiliates and/or partners may ask You to provide certain additional information about Yourself on a case-to-case basis. You shall ensure and confirm that the Account information provided by You is complete, accurate and up to date. If there is any change in the Account information, You shall promptly update Your Account information on the Platform. If You provide any information that is untrue, inaccurate, misleading not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or if the Company and/or its Affiliates have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company and/or its Affiliates have the right to suspend or terminate Your Account and refuse any and all current or future use of the Platform (or any portion thereof) at its discretion, in addition to any right that the Company and/or its Affiliates may have against You at law or in equity, for any misrepresentation of information provided by You.
You will be responsible for maintaining the confidentiality of the Account information and are fully responsible for all activities that occur under Your Account. You agree to keep Your login credentials safe and confidential at all times. You further agree to promptly change Your login credentials and inform the Company immediately in case of any actual or suspected unauthorized use of Your Account. The Company cannot and will not be liable for any loss or damage arising from Your failure to comply with this provision. You may be held liable for losses incurred by the Company or any other user of or visitor to the Platform due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account information secure and confidential.

VIOLATIONS OF THE TERMS OF USE

You agree that any violation by You of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to the Company and/ or its group entities, Affiliates and/or partners, as the case may be, for which monetary damages would be inadequate, and You consent to the Company obtaining any injunctive or equitable relief that they deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies that the Company may have at law or in equity. If the Company takes any legal action against You as a result of Your violation of these Terms of Use, they will be entitled to recover from You, and You agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief that may be granted.

Suspension and Termination:

The Terms of Use will continue to apply until terminated by either You or the Company as set forth below. If You object to the Terms of Use or are dissatisfied with the Platform, your only recourse is to (i) close Your Account on the Platform; and/or (ii) stop accessing the Platform. In case you violate these Terms of Use and/ or any Applicable Law, the Company may, at any time and in its sole discretion, terminate Your Account and/or prevent You from accessing the Platform and/or Groww Services.
The Company may delist You or block Your future access to the Platform or suspend or terminate your Account if it believes, in its sole and absolute discretion that You have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Use or anyway otherwise acted unethically or unlawfully. Notwithstanding anything in this clause, these Terms of Use will survive indefinitely unless and until the Company chooses to terminate them. If You or the Company terminate Your use of the Platform, the Company may delete any Content or other materials relating to You and the Company shall have no liability to You or any third party for doing so. However, Your transactions details may be preserved by the Company for purposes of tax or regulatory compliance.
The Company, in consultation with its Affiliaties may modify these terms at any time.
Groww may suspend or terminate accounts without notice for risk management, regulatory compliance, or breach of Terms. Groww may liquidate positions and retain user data for audit and compliance purposes without liability.

Refund policy

The transactions on the Platform with respect to the Groww Services for stock broking and other services will be completed only after successful transfer of money from Your registered bank account. Please note that the stocks or mutual funds will be credited to Your Account within 1 (one) working day, or as stipulated by regulatory bodies from time to time, from the date of the trade. You hereby agree and acknowledge that the transactions on the Platform once completed cannot be cancelled by You. In the event that any transaction made by You is shown as successful with funds being debited from Your Account, and You do not receive stocks, etc., the money would be refunded to Your registered bank account within the relevant time period as provided under Applicable Law. The Company, Affiliates and/or its partners shall not be held responsible or liable for any such technical or other issues not originating from its system and which are not directly attributable to the Company, Affiliates and/or its partners.

Governing laws

The Terms of Use shall be governed and construed in accordance with the laws of India without reference to conflict of laws principles. All disputes arising in relation to shall be subject to the exclusive jurisdiction of court at Bangalore.

SEBI Caution

INVESTMENT IN THE SECURITIES MARKET (INCLUDING MUTUAL FUND INVESTMENTS) ARE SUBJECT TO MARKET RISKS, PLEASE READ ALL INVESTMENTS, OFFER AND SCHEME-RELATED DOCUMENTS CAREFULLY, BEFORE INVESTING. FOR THE PURPOSES OF THESE TERMS OF USE, THE TERM “OFFER DOCUMENT(S)” SHALL REFER TO A COLLECTIVE TERM FOR OFFER DOCUMENT, SCHEME INFORMATION DOCUMENT, STATEMENT OF ADDITIONAL INFORMATION, KEY INFORMATION MEMORANDUM ISSUED BY THE ASSET MANAGEMENT COMPANY THAT MANAGES THE MUTUAL FUND AND SHALL INCLUDE ANY DOCUMENTS PERTAINING TO A PUBLIC OFFER MADE BY ANY PUBLIC COMPANY.

Report Abuse

In the event You come across any abuse or violation of these Terms of Use or if You become aware of any objectionable content on the Platform, please report the same to the following e-mail id: [email protected] or [email protected]

Communications:

You hereby expressly agree to receive communication (including transactional messages) by way of SMS and/or E-mail or through WhatsApp from the Company or GIT or any Affiliate or any third party in connection with the Groww Services or Your registration on the Platform. You can unsubscribe/ opt-out from receiving communications through SMS and e-mail anytime by writing to [email protected]

WhatsApp Groups

The Company reserves a right to create any WhatsApp groups (“Groups”) through its representatives (hereinafter referred to as “Group Admin”) who are expressly authorized to control, monitor and administer the Groups on its behalf. The usage, membership, and participation in the Group are subject to the following terms and conditions:

You shall not:

use the Groups for circulating, uploading, transmitting, or otherwise making available any information, data or content that is unlawful, harassing, threatening, harmful, tortuous, defamatory, libelous, abusive, violent, obscene, vulgar, invasive of another’s privacy, hateful, racially or ethnically offensive, or otherwise objectionable;
stalk, harass, threaten or harm another User using the Groups;
engage in any copyright infringement or other intellectual property infringement, or disclose any trade secret or confidential or personal information in violation of a confidentiality, employment, or nondisclosure agreement and/or privacy norm to which You are subject to;
post, send, transmit or otherwise make available any unsolicited or unauthorized e-mail messages, advertising, promotional materials, junk mail, spam, or chain letters, including, without limitation, bulk commercial advertising, and informational announcements;
upload, post, e-mail, transmit, store or otherwise make available any material that contains viruses or any other computer code, files or programs designed to harm, interfere or limit the normal operation of the Service (or any part thereof), or any other computer software or hardware;
interfere with or disrupt the Group services;
plan or engage in any illegal activity using the Groups;
circulate or post any jokes and poems;
circulate or post any religious or politically oriented views or comments;
provide any form of investment advisory or research advisory or any other advisory of such nature pertaining to the securities market, mutual funds, loans, insurance etc. unless specifically authorized to provide such advice under Applicable Law and after obtaining due authorization from the Company; and
pretend to be anyone, or any Entity, You are not i.e. You may not impersonate or misrepresent yourself as another person (including celebrities), Entity, another participant of the Groups, an employee or official or representative of GIT.

The Group Admin reserves the right at all times to determine, in its sole discretion, whether the content posted on the Group is appropriate and in compliance with these Terms of Use. The Group Admin further reserves the rights to remove any participant/member from the Group if it finds You or any participant/member to have circulated/posted any content which is objectionable or improper for the Groups or its participants and/or deemed to have violated the Terms of Use or for any reason whatsoever. The participants shall not challenge or question such removal by the Group Admin or declaration of any content as inappropriate or not compliant with the Terms of Use. The participant hereby agrees and acknowledges that any of such actions by the Groups Admin shall not be construed as defamatory by the participant or You. This Group shall be used only for communication and group chat in relation to financial investments, and financial products.
The views or comments posted therein by any participant (including any recommendation for investment and/or disinvestment in any financial products including mutual funds) shall be the views and comments of that participant only and shall not be construed to be the views or comments of the Group Admin and/or the Company, or its Affiliates or that such view/comments are endorsed by them.
The participant agrees and acknowledges that views/comments/suggestion by any other participants in the Groups shall be subject to verification by the participant reading/relying upon such views/comment/suggestion including view/comments/suggestion with respect to any financial product or class of financial products and financial market conditions. The participant agrees and acknowledges that the investments in mutual funds, stocks or any other financial products are subject to market risks (including possible loss of the principal amount invested), and the participant shall read all investment/scheme-related documents carefully and make its own assessment before making any investment/disinvestment decision.
You agree to defend, indemnify and hold the Group Admin, the Company and/or its Affiliates and their respective directors, officers, employees, agents, partners and licensors harmless from any claim or demand, including reasonable attorney’s fees, made by a third party or any other participant in the Groups, relating to or arising from: (a) any content You submit, post, transmit, or otherwise make available in and through the Groups; (b) Your use of the Groups; and/ or (c) any violation by You of the Terms of Use. This obligation shall survive the termination or expiration of these Terms of Use or termination of your usage of the Groups by You and due to Your removal by the Group Admin. Groww is not responsible for user-generated content in Groups. Groww reserves the right to share group data with regulators or law enforcement without prior notice.
You agree and acknowledge that Your personal information including your mobile number disclosed in the Groups may be used by the participants and/or the Groups Admin/the Company to communicate or establish contact with You or for any other purposes. You hereby further unconditionally consent that such communications via SMS/text messaging services and/ or voice call by any other participant, Group Admin/ Company is (a) upon the request and/or authorization by You, (b) ‘transactional’ and not an ‘unsolicited commercial communication’ under Applicable Laws including under the guidelines issued by Telecom Regulation Authority of India (“TRAI”) and (c) in compliance with the relevant guidelines of TRAI or such other authority in India and abroad. You shall indemnify the Group Admin and/or Company against all types of losses and damages incurred by it or its Affiliates, ,group entities, directors, officers, employees, agents, partners and licensors due to any action taken by TRAI, access providers (as per TRAI regulations) or any other authority due to any erroneous compliant raised by You or anyone on the Group Admin and/or Company or its Affiliates, group entities, directors, officers, employees, agents, partners and licensors with respect to the intimations mentioned above or due to a wrong number or other contact details provided by You for any reason whatsoever.

Posts

The Company may provide and display content on the Platform which features specific articles/write ups by third parties in relation to the mutual funds, stocks and other services. You hereby agree and acknowledge that such content on the Platform does not represent the views and/ or recommendations of the Company and You are required to read the documents carefully before investing in any mutual funds, stocks and/or other services offered on the Platform. You may also be allowed to post and comment on such content on the Platform and You hereby undertake to ensure that such comments shall not be offensive and will be in accordance with Applicable Laws. All material added, created, submitted, or posted to the Platform by You is Your sole responsibility. The Company reserves the right to review any information provided/data uploaded, if any, by You on the Platform and delete any information/data that is inconsistent with these Terms of Use.

General Provisions

Notice: All notices from the Company will be served by email to Your registered email address or by general notification on the Platform. Any notice provided to the Company pursuant to the Terms of Use should be sent to [email protected] with subject line – Attention: TERMS OF USE.
Assignment: You cannot assign or otherwise transfer the Terms of Use, or any rights granted hereunder to any third Party. The Company’s rights under the Terms of Use are freely transferable by the Company to any third party without the requirement of seeking Your consent.
Severability: If, for any reason, a court of competent jurisdiction finds any provision of the Terms of Use, or any portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms of Use shall continue in full force and effect.
Waiver: Any failure by the Company to enforce or exercise any provision of the Terms of Use, or any related right, shall not constitute a waiver by the Company of that provision or right.

IP Infringement

If You believe the Platform violates Your intellectual property, You must promptly notify the Company in writing at [email protected] These notifications should only be submitted by the owner of the intellectual property or an agent authorized to act on his/her behalf. However, any false claim by You may result in the termination of Your access to the Platform. You are required to provide the following details in Your notice:

the intellectual property that You believe is being infringed;
the item that You think is infringing and include sufficient information about where the material is located on the Platform;
a statement that You believe in good faith that the item You have identified as infringing is not authorized by the intellectual property owner, its agent, or the law to be used in connection with the Platform;
Your contact details, such as Your address, telephone number, and/or email;
A statement that the information You provided in Your notice is accurate, and that You are the intellectual property owner or an agent authorized to act on behalf of the intellectual property owner whose intellectual property is being infringed; and
Your physical or electronic signature.

Terms on Inclusivity

At Groww, we are committed to providing an inclusive and accessible experience for all our clients. If You are a person with disabilities and wish to open a demat and trading account, we encourage You to reach out to our customer support team via email at [email protected] or call our customer care number at +91 9108800604 for personalised assistance. Our sensitized dedicated customer support team is available to guide You through the account opening process and address any other queries You may have.
For additional information, You can refer to our FAQs which provide answers to common questions and concerns. We are here to ensure that Your experience with Groww is seamless and supportive.

TERMS AND CONDITIONS FOR SPECIFIC SERVICES

TERMS AND CONDITIONS: STOCK BROKING SERVICES FROM GROWW INVEST TECH PRIVATE LIMITED

At the outset, note that these Terms and Conditions for Stock Broking Services shall be read in conjunction with the terms and conditions set out in the documents forming part of the Account opening kit provided (including, document capturing additional information about the Client related to trading Account; document stating the Rights & Obligations of Stock Broker, and Client for trading on exchanges; Uniform Risk Disclosure Documents; Guidance Note detailing Do’s and Don’ts for trading on exchanges; Most Important Terms and Conditions; a tariff sheet specifying various charges, including brokerage, payable by the Client; information on contact details for grievance redressal; any voluntary clause / document added by the Stock Broker, etc.) by Groww Invest Tech Private Limited at the time of Your onboarding.
These Terms govern the use of the Platform for facilitating subscription and redemption of mutual fund units and stocks by transmitting money and instructions to the relevant asset management company (“AMC”) or Stock Exchanges, as per Your instructions, and in compliance with the legal and regulatory framework prescribed by the SEBI and the Indian Stock Exchange.
These Terms govern the use of the Platform for trading in stock markets and maintaining a record of Your personal information and financial transactions in a secure and confidential manner. However, when You express Your interest in availing the services of any of Our group/associates/Affiliates, then based on Your consent, Our regulated Entity may share Your KYC and other related information with associated regulated Entity. Groww Invest Tech Private Limited is SEBI registered Stock Broker, Depository Participant, and Research Analyst. It is hereby clarified that the Company is not rendering the services of management of mutual fund schemes, and it is merely providing a Platform to its Users and for Groww Invest Tech Private Limited to facilitate the transaction of investment in mutual funds and stocks. Please note that Groww Invest Tech Private Limited only facilitates the sale of direct mutual funds through the Platform and will not be liable in any manner with respect to the mutual fund units allotted to You by the AMC.
Groww Invest Tech Private Limited does not, and is not obliged to, offer all mutual fund schemes for investment. By limiting the number of schemes on the Platform, neither the Company nor Groww Invest Tech Private Limited makes any representation as to the quality, bona fides or nature of any AMC or mutual fund scheme, or any other representation, warranty or guarantee, express or implied in respect of such mutual fund schemes. You hereby agree and acknowledge that the data and information provided on the Platform does not constitute advice by Groww Invest Tech Private Limited of any nature whatsoever, and all the investments made in Your Account will be merely at Your discretion and shall not be relied upon by You while making investment decisions in mutual funds and stocks and You shall be solely responsible for any investment decisions and for the purchase of any mutual funds and investments/trading in stocks on the Platform. In no event shall the Company and/or Groww Invest Tech Private Limited and/or any of its Affiliates, group, associate and subsidiary companies be held liable by You for any loss or damage that may cause or arise from or in relation to these Terms of Use and/or due to use of this Platform or due to investments made using this Platform.
As part of the Groww Services provided to You, after availing such services, You agree to provide honest feedback/review about the concerned Platform Service, if required by the Company or Groww Invest Tech Private Limited. In case of any dissatisfaction with the Groww Services, You shall first file a formal complaint with the customer service of the Company and/or Groww Invest Tech Private Limited, as may be applicable, prior to pursuing any other recourse. The complaints can be lodged at [email protected] or [email protected] and upon lodging a complaint You agree to provide complete support to the customer service team with such reasonable information as may be sought by them from You along with necessary documents, emails, screenshots as available with You forming part of the said complaint. The decision of the Company and/ or Groww Invest Tech Private Limited, as may be applicable, on the complaints shall be final and You agree to be bound by the same. You understand and agree that Profit & Loss report and/or other specific reports would be provided by Groww Invest Tech Private Limited based on Your request and would not be considered as the basis for computing Your tax liability. You further understand and agree that You shall consult an independent tax advisor to verify Profit & Loss report and/or other specific reports and Groww Invest Tech Private Limited will not be liable for determining Your tax liability or any loss or damage caused to You arising out of any decisions/actions arising out of the Profit & Loss report and/or other specific reports.
You hereby give Your consent to Groww Invest Tech Private Limited to download Your CKYC record from Central KYC Records Registry.
These Terms of Use should be read in conjunction with and harmoniously with terms and conditions shared with You as part of the Account Opening Form and the documents shared with You as part of your onboarding.

ALGORITHMIC TRADING

Groww Invest Tech Private Limited (for the purposes of this Section XI, hereinafter referred to as “Groww” or “Company”) is a SEBI Registered Stockbroker and provides stock broking services including API services for algo trading. These Terms and Conditions (“Terms”) constitute a legally binding agreement between Users (“You” or “Your”) and the Company.

You shall use API connectivity only for implementing automated trading systems, computer algorithms, or other software-based trading solutions to automate the buying and selling of securities/ contracts in the secondary markets.
You shall use the algo only for yourself or your family i.e. self, spouse, dependent parents and dependent children and not for other users/investors.
You shall comply with all applicable Know Your Client (“KYC”) norms, information disclosure requirements, and registration procedures as may be mandated by Securities Exchange Board of India, Stock Exchanges, Depositories, Clearing Corporations, or any other regulatory authority, or by Groww from time to time.
You shall give only one static IP address which will be mapped to the API keys. For the purpose of connectivity redundancy, You may provide additional static IP address.
The API which You would be using should be registered with the Stock Exchange through Groww if they cross the specified order per second threshold. In case of any change in the API, You should inform the same to Groww to enable Groww to notify the same to the Stock Exchange.
Groww reserves the right to reject/ not accept/not process any orders flowing through API in accordance with its risk policy.
You confirm that You have independently assessed Your risk tolerance, financial condition, and investment objectives prior to making any trading through the API. Please note that “Investments in the securities market are subject to market risks, read all the related documents carefully before investing”.
You understand and agree that there is no assurance of expected future return/performance of software/ application in any manner.
You understand that there could be technical disruptions not limited to network failure, trading systems and other factors where dependency exists on external providers and entities and on which Groww has no control over the same and You shall not hold Groww liable for the same.
Groww will not be held responsible for the losses suffered by You, arising from suspension, interruption, non-availability malfunction etc. of the APIs whether developed by You or provided by Groww or by any algo provider empanelled by Groww.
Groww does not make any promises, commitments, guarantees about the API service or related offerings. Groww will not be responsible for lost profits, revenues, or data; financial losses/notional losses or any other kind of losses; or indirect, special, consequential, exemplary, or punitive damages arising out of usage of API or related offerings.
You solely assume all risks and liabilities arising from Your API trading without any recourse or claims against Groww, its representatives, group, associates etc.
You will abide by all directions, orders, circulars, notices, and regulations issued by SEBI, Stock Exchange, depositories, clearing corporations and other regulatory or governmental authorities and clearing corporations etc.
You agree to indemnify and hold Groww and its shareholders/ officers / directors / employees, Authorised Person, service providers, syndicators, distributors and licensors against all liabilities, damages, losses, costs, fees (including legal fees) and expenses relating to any allegation or third – party legal proceeding to the extent arising from:

Technical faults or the limitations of the APIs;
Your misuse of the APIs;
Your violation of the Terms;
Your violation of the circulars, guidelines etc. issued by SEBI/Stock Exchanges; or
gross negligence, fraud or default.

ONLINE BOND PLATFORM

Groww Invest Tech Private Limited (for the purposes of this Section XII, hereinafter referred to as “Company”) is a SEBI Registered Stockbroker and licensed Online Bond Platform Provider (“OBPP”) and provides the Platform to the Users/investors to invest in the bond/debt segment. These Terms and Conditions (“Terms”) constitute a legally binding agreement between Users (“You” or “Your”) and the Company.

The Platform offers You with access to and transactions in Debt Securities which are listed or proposed to be listed (collectively “Debt Securities”) as has been defined and prescribed under Regulation 51A of the SEBI (Issue and Listing of Non-Convertible Securities) Regulations, 2021, and the Registration and Regulatory Framework for Online Bond Platform Providers of SEBI circular dated November 14, 2022 and any other relevant and applicable regulations, circulars issued from time to time.
Your use of the Platform’s services is subject to all Applicable Laws, including Information Technology Act, 2000 and the rules prescribed under it, rules and procedural guidelines set by the Securities and Exchange Board of India (SEBI) regulations, Reserve Bank of India (RBI) guidelines, and other relevant financial sector regulations, such as those notified by the Stock Exchange, depositories, clearing corporations etc.
You shall comply with all applicable Know Your Client (“KYC”) norms, information disclosure requirements, and registration procedures as may be mandated by Securities Exchange Board of India, Stock Exchanges, Depositories, Clearing Corporations, or any other regulatory authority, or by the Company from time to time.
You understand that the liability of the Company with respect to the onboarding of any issuer or seller on the Platform shall be in line with requirements prescribed by SEBI and/or any other applicable authority. The Company is not obligated to verify the correctness, completeness, or accuracy of any information or data provided by the issuer of the Debt Securities.
The Company does not provide any investment advice, tax advice, recommendation, etc with respect to the suitability or risks of any such Debt Securities. You understand that before making any investment decision, You should read and understand all transaction documents including offer documents, instrument descriptions, term sheets, security features, risk factors, statutory filings, issuer information, rating letters, and all other relevant documents required for informed decision-making.
The Company will not be responsible for loss in any manner caused to You as a result of Your investment in the Debt Securities.
You confirm that You have independently assessed Your risk tolerance, financial condition, and investment objectives prior to making any investment through the Platform. Please note that “Investments in Debt Securities/ municipal Debt Securities/ securitised debt instruments are subject to risks including delay and/ or default in payment. Read all the offer related documents carefully”.
You solely assume all risks and liabilities arising from Your investments or subscriptions without any recourse or claims against the Company, its representatives, group, associates etc.
You will abide by all directions, orders, circulars, notices, and regulations issued by SEBI, RBI, Stock Exchange, depositories, clearing corporations and other regulatory or governmental authorities and clearing corporations etc.
The Platform facilitates investments in Debt Securities through recognized Stock Exchange. You acknowledge that bond investments are subject to market conditions, liquidity constraints, and regulatory requirements. While the Platform provides details on credit ratings, yields, and maturity dates, You are responsible for conducting Your own due diligence before investing.
Investment in Debt Securities carries inherent risks including but not limited to market risks, credit risks, interest rate risks, and liquidity risks. Past performance does not guarantee future returns. You confirm that You have read and understood the risk factors and independently assessed the suitability of investments based on Your financial goals, risk appetite, investments objectives and investment horizon.
You agree to defend, indemnify and hold harmless the Company, its shareholders, employees, directors, officers, agents, representatives and their successors and assigns, its holding, subsidiaries, Affiliates, partners, or licensors from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, directly or indirectly caused by or arising out of claims based upon Your actions or inactions, which may result in any loss or liability to Company including but not limited to Your breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of Your obligations under the Terms; or arising out of the Your violation of any Applicable Laws, regulations including but not limited to intellectual property rights, payment of statutory dues and taxes; any misuse, unauthorized access, or fraudulent activity conducted through Your Account on the Platform; any claims of defamation, privacy violations, financial fraud, loss of service by other users or infringement of third-party rights arising from Your use of the Platform; or market risks and investment decisions; technical failures or interruptions in Platform access; delays or failures in trade execution or settlement; accuracy of information provided by third parties including credit ratings and market data; unauthorized access or security breaches not attributable to the Company’s negligence; and force majeure events affecting Platform operations or market functioning. This indemnification obligation will: (i) survive the termination of these Terms; (ii) include both direct and indirect damages; (iii) apply regardless of any negligence by Company or its representatives; and (iv) be independent of any other remedies available to Company.

GROWW PRIME

Groww Invest Tech Private Limited (“GIT”) is an AMFI registered Mutual Fund Distributor (ARN-111686), which offers a service called “Groww Prime” (also referred to as “Groww Prime Service”). Under this service, GIT will provide basic incidental advice pertaining to and limited to certain mutual fund schemes to Users based on GIT’s assessment of the User’s risk profile, and suitability of the MF scheme being recommended vis-à-vis the User’s investment goal.
The Groww Prime Service will be made available to Users free of cost. However, Users opting for the Groww Prime Service shall only be permitted to invest in regular mutual fund schemes through the Platform. It is clarified and understood by the Users that GIT shall not provide detailed financial planning or offer any holistic investment advice.
Users expressly agree and acknowledge that:

Direct plans of mutual fund schemes are available directly from the respective Asset Management Companies (“AMCs”) but are not available under Groww Prime.
By accepting delivery of or accessing the Groww Prime Service, the User confirms that he/she has elected to opt for the services at his/her sole discretion.
GIT, in its capacity as an AMFI registered Mutual Fund Distributor, shall receive commission from AMCs for such investments. The commission payable may vary across schemes and AMCs, and details of the commission structure is disclosed on the Platform in accordance with SEBI/AMFI requirements.

They shall go through any and all relevant documentation before making any investment decisions including the SAI/SID/KIM.
Users who enrol in Groww Prime may choose to discontinue the Groww Prime Service and revert to the general services offered on the Platform. Switching between Groww Prime and the general services shall be permitted not more than twice in a six (6) month period.
MUTUAL FUND INVESTMENTS ARE SUBJECT TO MARKET RISKS, READ ALL SCHEME RELATED DOCUMENTS CAREFULLY. PAST PERFORMANCE IS NOT INDICATIVE OF FUTURE RESULTS. NO ASSURANCE OR GUARANTEE OF RETURNS IS BEING PROVIDED BY GIT.
The Groww Prime Service is subject to the provisions of the Securities and Exchange Board of India (Mutual Funds) Regulations, 1996, the AMFI Code of Conduct, AMFI Do’s and Don’ts and such other rules, regulations, circulars, and guidelines issued by SEBI, AMFI, and other regulatory authorities from time to time.
Users will only be able to transact in mutual funds of those AMCs with whom GIT has been empanelled.
In order to assess the suitability of any scheme for a User, GIT will be required to undertake risk profiling of the User and for this purpose may seek information from the User about their financial status, investment experience, financial goals, investment objective, and such other information as it may deem relevant. By agreeing to these Terms, You agree to the processing of Your data with GIT and agree and confirm that any such data You may provide to GIT shall be true, accurate, and complete to the best of Your knowledge.
GIT reserves the right to introduce any subscription charges or similar charges in the future.

TERMS AND CONDITIONS: MARGIN TRADING FINANCING FACILITY

You hereby agree and undertake to abide by the following Terms and Conditions (“T&C”) for availing Margin Trading Facility (“MTF”) from Groww Invest Tech Private Limited (“Stock Broker”):

The Stock Broker shall permit the MTF in accordance with Securities and Exchange Board of India (“SEBI”) and SEBI recognized exchanges (hereinafter referred to as “the Stock Exchanges”) guidelines and only in respect of securities as specified in SEBI and/or Stock Exchange circulars issued from time to time (hereinafter referred to as “Approved Securities”).
With a view to secure the outstanding balance of the MTF facility, You shall be required to furnish margin in the form of cash, cash equivalent and/ or the Approved Securities as collateral by marking pledge in favour of the Stock Broker for availing the MTF Facility (such pledged Approved Securities as collateral are hereinafter referred to as “Non-cash Collateral”).
The Stock Broker shall have the sole discretion to extend MTF Facility to You or not. By agreeing to provide the above, it does not create any obligation on the Stock Broker to provide the MTF to You nor does it create any right Your favour to ask for the MTF from the Stock Broker.
The Stock Broker shall have the right at its absolute discretion to withdraw/suspend/reduce the MTF Facility at any time without giving any reason.
In the event the Stock Broker decides not to extend the MTF for a particular transaction or transactions or reduce the amount/limits of the MTF given to You the Stock Broker shall not be required to provide any reasons thereof nor shall the Stock Broker be liable for any loss/damages etc. to You by reason of the Stock Broker’s refusal to extend the MTF to You or its decision to reduce the amount/limit of the MTF.
You shall maintain or cause to maintain with the Stock Broker, at all times margin of such amount/percentage as prescribed by SEBI and/or the Stock Exchanges or such amount/percentage as decided and computed by the Stock Broker from time to time, whichever is higher.
The Stock Broker shall be entitled to revise at any time and from time to time the rate of margin and the Stock Broker’s decision to revise the rate of margin shall be final and binding on You and the Stock Broker shall not be required to assign any reasons for the same.
Any notification in the Platform login specifying the margin shortfall amount shall be a notice/communication of margin call. You shall deposit/pay the margin shortfall amount as specified in the mobile App or web login immediately on receipt of such notification.
The Stock Broker shall have right to call from You additional margin and You shall make up the difference either by payment of requisite amount to the Stock Broker or by causing the delivery of additional Approved Securities, acceptable to the Stock Broker as collateral. In case You fail to do so, then You shall be deemed to be in breach of these T&C and it shall be considered as an Event of Default and the Stock Broker shall have right to immediately without any notice to You liquidate all or any of the Non-cash Collateral and / or Funded Securities (herein after collectively referred to as “Securities” and individually as “Security”) on the Stock Exchange and forthwith transfer/ appropriate the proceeds from such sale towards the payment of the MTF Facility. The Stock Broker shall not be held liable / responsible for any losses / damages arising due to such liquidation / square off by the Stock Broker.
Upon margin falling to the level as defined in the MTF risk policy, the Stock Broker shall be entitled to immediately and without any reference or intimation to You liquidate all or any of the Securities and forthwith transfer/appropriate the proceeds towards the repayment of the MTF facility and You shall be solely responsible for any loss, damages, costs etc. arising thereto.
In the event that a partial payout of the total MTF quantity is settled by the Exchanges, the entire MTF position will not be a part of MTF positions in Your Account and the Stock Broker shall not be responsible in any manner in this regard.
Interest, Default Interest:

1. The Stock Broker shall charge interest on the outstanding MTF balance at the end of each day at 14.95% per annum on the funded amount and interest will be charged on a monthly basis and/or at the time of exit of positions, whichever is earlier (hereinafter referred to as “Interest”). On default of payment of Interest as stated above, the Stock Broker shall be entitled to debit the same to the MTF Account of the Client with the Stock Broker and add to the Funded Amount and the Stock Broker shall charge Interest thereon as if such amount was an additional amount funded by the Stock Broker to the Client either at same Interest rate or such other rate of Interest as may be decided and communicated by the Stock Broker to the Client from time to time..
2. In case if You default to pay the outstanding MTF balance (or part thereof), You shall be liable to pay default Interest (by way of liquidated damages) at the rate of 18 % p.a. (over and above the applicable rate of Interest) calculated on overdue amount (hereinafter referred to as “Default Interest”). The Default Interest shall be in addition to the Interest stipulated as above and shall be compounded with monthly rests.
3. You further agree that the MTF Facility is a commercial transaction and specifically waive any defence under usury or other laws relating to restricting Interest.
4. The Stock Broker shall, at its sole discretion, be entitled to alter at any time and from time to time the rate of Interest, Default Interest and/or periodicity of charging Interest by sending communication to You informing its decision to alter the rates of Interest, Default Interest and/or periodicity of charging Interest. You agree and undertake to pay Interest/Default Interest thereafter at such altered rates and/or within such altered periodicity from the date of completion of the period as mentioned in the communication sent by the Stock Broker or such other future date as may be specified by the Stock Broker in its communication.

Stamp Duty and Other Dues: You shall be solely liable to pay all expenses and charges including without limitation to stamp duty, taxes, other government charges and statutory charges as may be applicable for availing and in connection with the MTF. If the Stock Broker pays any such duty, expenses and/or charges, You hereby agree to reimburse the same to the Stock Broker within 3 (three) days from the date of demand by the Stock Broker on You.
Repayment on Demand: Notwithstanding anything contained herein, any outstanding amount under the MTF shall be repayable on demand at the sole discretion of the Stock Broker. You undertake to repay outstanding amount under the MTF forthwith on demand by the Stock Broker. If You either fail or delay the repayment of the MTF on demand as aforesaid, the Stock Broker shall be entitled to sell Your Securities, either in its own name or in Your name and collect & appropriate the sale proceeds thereof to clear any outstanding amount under Your MTF and You shall be solely responsible for any costs or consequences thereof. For any deficit amount, the Stock Broker is entitled to recover the same from You as available under law or equity.
Event of Default

In respect of the MTF provided or to be provided by the Stock Broker, the happening of any of the following events shall be considered as an event of default by You (herein referred to as “Event of Default”):

if You fail to pay any part of the MTF including any charges as and when the same becomes payable;
if You fail to pay Interest on the MTF as and when the same becomes payable;
if You fail to pay the outstanding MTF balance forthwith after giving notice of closure / termination of the MTF Facility with the Stock Broker;
if You fail to maintain the stipulated margin as communicated by the Stock Broker from time to time and also do not restore the same to the required level within the timeline as intimated by the Stock Broker;
on death or lunacy in case of an individual;
failure by You to adhere to the Risk Policy of the Stock Broker.
for such other events as determined by the Stock Broker as an Event Of Default.

Consequences of Event of Default

If an Event of Default takes place, then:

Unless the Stock Broker gives time or other accommodation in writing or through notifications on the mobile App/web, the MTF Facility shall, if so decided by the Stock Broker in its absolute discretion, become forthwith due and payable by You to the Stock Broker and the Stock Broker shall be entitled to enforce the Securities without prejudice to the Stock Broker’s other legal rights and remedies;
The Stock Broker shall be further entitled to liquidate/ square off the Securities without any further notice to You. The Stock Broker’s decision regarding liquidating the Securities or giving a notice to cure a particular Event of Default shall be final and binding and You shall not raise any objection on the same;
You acknowledge and agree that the right to sell Securities contained in this T&C is reasonable and necessary to protect the interests of the Stock Broker in respect of repayment of the MTF Facility having regard to the inherent risk associated with the Securities and their market prices. The right of the Stock Broker to liquidate the Securities is absolute, final and binding on You. The Stock Broker shall have the sole authority to decide the mode, manner, time, and the price at which to effect the liquidation of the Securities and You undertake and agree that You shall not raise any dispute as to the manner, mode, time, and the price at which the Securities are sold / squared off. Your agree to pay to the Stock Broker forthwith at the Stock Broker’s demand such amount as will make up the shortfall. Any action taken by the Stock Broker in terms of this Clause shall not be challenged by You, and the Stock Broker shall not be liable to You for any loss or damage which may be caused to You.

General:

The Stock Broker may, at its sole discretion, move any of Securities from the approved to the non- approved category and shall be entitled to review the same from time to time. When any Approved Securities provided as Non-cash Collateral are moved from the approved to the non-approved category, You shall forthwith make good the shortfall, either by paying the funds/and or by providing the Approved Securities to the extent acceptable to the Stock Broker.
Securities declared by the Stock Broker to be unacceptable/non- approved shall nevertheless continue to remain pledged with the Stock Broker as a Security unless the Stock Broker releases the same. At any time during the currency of the MTF Facility availed by You, the Stock Broker shall, without any notice to You, have the right and authority to sell/dispose of such Securities or any part thereof in any manner as it deems fit either by sale on the Stock Exchanges or otherwise in any manner whatsoever and to apply the net proceeds of such sale in satisfaction so far as the same will extend towards liquidation of the MTF Facility balance. You shall not challenge any action taken by the Stock Broker in this regard.
The Stock Broker shall be entitled at its sole discretion to apply haircut to reduce the value of the Securities for the purpose of determining the level of margin or otherwise, which shall be final and binding on You. Where due to application of haircut the margin falls below the agreed limit, You undertake that before the start of the trading session of the Stock Exchange on the succeeding day from the date of the statements or within such time as the Stock Broker may permit, to make up the difference either by payment in cash to the Stock Broker or by causing the delivery of additional collateral, acceptable to the Stock Broker, of the value necessary to make up the difference. The choice of the securities and the extent of the limits shall be determined by the Stock Broker at its sole discretion from time to time and You shall abide by the same.
The Stock Broker shall be entitled to impose Approved Security wise limits on You from time to time as it may deem fit. Additionally, the Stock Broker shall have a right to impose limits in respect of any specific Approved Security as a whole. The Stock Broker shall also have a right to revise the limits in respect of the MTF Facility. You agree to abide by such limits.
Notwithstanding, the fact that the Stock Broker may prescribe higher Margin requirement than what is prescribed by SEBI/the Stock Exchanges, if the Margin available in Your MTF Account is sufficient to meet minimum Margin requirement prescribed by SEBI/the Stock Exchanges, then the Stock Broker, at its sole and absolute discretion, may allow You to take further exposure and / or continue with the existing positions under the MTF Facility as per SEBI/the Stock Exchange prescribed Margin.
On part payment of the MTF, which Funded Security to be released will be at the sole discretion of the Stock Broker.
You understand and agree that the Stock Broker shall be entitled to appropriate the credit balance/surplus collateral in the MTF Account maintained by You with the Stock Broker towards the margin requirement and/or debit balance in the brokerage Account maintained by You with the Stock Broker in any segments/Stock Exchange. The Stock Broker shall also be entitled to appropriate the credit balance lying in the brokerage Account maintained by You with the Stock Broker in any segments/Stock Exchange, towards the margin requirement and/or repayment of outstanding MTF balance and/or Interest and/or any other dues payable by You to the Stock Broker under this MTF Facility.
The Stock Broker may at any time, without any consent or further reference to You, assign or transfer all or any of its rights, benefits and/or obligations under these T&C to any other persons, companies, firms and/or financial institutions and the same shall be binding on You and You cannot raise any dispute in this regard later on.
In case of lunacy, death, insolvency, dissolution, winding up as the case may be, any action to liquidate the Securities shall be binding upon Your heirs, successors, and representatives.
Notice: (a) Any notice or other communication to be given by the Stock Broker to You under or in connection with these T&C including, but not limited to, communication for confirmation of orders/trades, margin calls, calls for liquidation of Securities shall be in writing and shall be deemed duly served if delivered personally or sent by prepaid registered post or courier or by e-mail or short message service (“SMS”) or via push notification on the mobile App/web or in any other form as deemed fit by the Stock Broker on address/e-mail Id /telephone number (if any), as specified in the account opening form or as subsequently communicated/modified in writing by You; (b) that any notice/communication sent by the Stock Broker to You shall be deemed to have been properly delivered or served, even if such notice/ communication is returned to the Stock Broker as unclaimed/ refused/undelivered/bounced, if the same is served at the address/e-mail Id /telephone number communicated by You; and (c) that any notice/communication relating to confirmation of orders/trades, margin calls, change of composition of Approved Securities, calls for liquidation of Securities and/or any other similar matters may be communicated by the Stock Broker to You orally or by e-mail or SMS.
The aforesaid T&C shall be in addition to and to be read with the Securities Exchange Board of India (“SEBI”) Circular CIR/MID/DP/54/2017 dated 13.06.2017, the Rights and Obligations specified by the Stock Exchanges pursuant to the said SEBI circular and any other circular, guidelines, regulation as may be issued by SEBI and the Stock Exchanges from time to time with regards to the MTF Facility and the Risk Policy of the Stock Broker for the MTF Facility.
You shall lodge grievance or disagreement with any transaction done under the Margin Trading Facility within 24 hours after receipt of the contract note by writing at [email protected]
Any dispute between the parties in connection with the Margin Trading Facility should first be resolved amicably. In case no amicable resolution is arrived at, parties can approach the investor grievance redressal mechanism or arbitration mechanism of the Stock Exchanges or the Online Dispute Resolution (ODR) mechanism
Any provision of this T&C which is prohibited, unenforceable or is declared or found to be illegal, invalid, unenforceable, or void shall be ineffective only to the extent of such prohibition or unenforceability without invalidating the remainder of such provision or the remaining provisions of this T&C.
You agree that You shall be liable in case of loss (including opportunity/notional loss) damages, fines, penalties, charges, costs, expenses etc. caused to You due to any interruption, malfunction, error, non-availability, technical glitch of for any other reason of whatsoever nature in the internet/mobile trading Platform or any other order routing Platform of the Stock Broker and shall not have any claim/complaint of whatsoever nature against the Stock Broker and/or its employees, directors, associates, Affiliates, group etc. in this regard.
You have read and fully understood the Risk Policy for the MTF Facility, the T&C applicable for availing the MTF Facility stated hereinabove including, but not limited to, for communication relating to confirmation of orders/trades, Margin calls, change of composition of Approved Securities, calls for liquidation of Securities. You hereby agree to abide by the same and thereby provide Your consent for availing the MTF Facility in accordance with the aforesaid T&C of the MTF Facility. Further, You have taken note of the fact that these T&C may be amended/changed/revised by the Stock Broker at any time in future and such amended/changed/revised T&C will be made available in the mobile App/ web login provided by the Stock Broker to You or sent to You through e-mail or in physical form through post/courier/hand delivery. Upon such amended/ changed/revised T&C made available in the mobile App/ web login provided by the Stock Broker to You or sent to the You through e-mail or in physical form through post/courier/hand delivery the same shall be considered as delivered, read and understood by You and the You shall abide by the same.

MTF (MARGIN TRADING FACILITY) RISK POLICY

Background:

MTF product offers features of buying securities with leverage against available margin (funds + collateral pledged) with Groww Invest Tech Private Limited by You.
Under this product, buy trades are allowed in product type ‘MTF’ with the leverage percent as defined on a daily basis as per internal risk approved list.
Leverage will not exceed (but can be more stringent) than SEBI defined criteria which is currently VAR + 3x ELM for stocks in derivatives and VAR + 5x ELM for non-derivatives stocks for Group I securities as per SEBI norms.
By nature, this is a leverage product, and the client needs to maintain adequate margin at all point in time against his / her outstanding obligation.
MTF positions can be held indefinitely subject to margin norms. However, Groww Invest Tech Private Limited will have the right to change their policy of liquidating any positions after giving due notice.

Leverage and margins:

List of eligible stocks will be within the Group 1 securities as defined by Exchanges / regulators and minimum margin requirement would be at the same or higher threshold than the requirement as defined by regulators / exchanges.
Maximum leverage will be 4 times on base margin. E.g. If a client has ₹ 1,00,000 margin, he / she can avail an exposure of ₹ 4,00,000.
Margin can be in the form of cash and / or Non-Cash Collateral (stocks which can be considered as collateral will be as per internal risk policy) with applicable haircut.
Quantum of leverage may change on a daily basis and Groww Invest Tech Private Limited will have the sole discretion to decide the same.
Maximum and Concentration Limits - Member level limit: 80% of net worth linked limit as derived by SEBI MTF circular. Client Limit: Maximum of 50 Lakhs or 10% of member level limit.
Stock Limit: Defined from time to time as per internal policy.
Client - Stock concentration: Defined from time to time as per internal policy.

3. Risk Liquidations

Mark to market (combined at client level across positions): In case 80% of available margin is eroded across products (including MTF) at a client level. This will result in instant square off of all open positions (including MTF but except normal delivery positions in the equity segment) without any further notice / margin call.
MTF shortfall: This is similar to Loan to Value (LTV) Or Collateral to Loan (CTL) monitoring for Lending products.
The MTF ledger balance of the client (negative amounts only) will be considered as the “Loan Amount” (A). Any balance in normal ledger (+ve or -ve will be ignored)
Available securities pledged for coverage will be valued at post haircut value where the haircut is the latest haircut as per the approved list for MTF. This can be termed as “Collateral Value for Coverage”. At a stock level this value will be {(LTPxQty)x(1-HC%)}. Value will be summed up across all pledged stocks under MTF (B)
C = ( B / A ) x 100. If C <=85, then margin call will be triggered and the client needs to top up margin either by selling stocks or payment of funds within T+x days (by the EOD of T+x day where T is the date of margin call and days are calculated in form of trading days) (currently T + 1 day) from the date of margin call. In absence of the same, we will liquidate to the extent of making C >=100% on T+x +1 day (currently T+4 days) as per regulations in force.
Note that the criteria of approved stock for “B” above will be as per the date of margin call.

Ageing Liquidation: Not applicable currently.
T +1 liquidation for non-confirmation of pledge.

T is the date of initiating the position in MTF - calculation in terms of trading days
In case the client has not approved MTF pledge till the time provided on T day as per internal product policy, stock will be sold on T+1st day from risk (and settled from Client Unpaid Securities Account pledge at EOD)
Entire position quantity will be sold for which the pledge approval was not given by the client
In case of any auction / closeout impact the client will need to bear the same
Such position will be sold on T+1 as ‘Delivery sell’ and the quantity will not be allowed for clients to sell on T+1st day
Fresh exposure will be blocked in any leverage product (MTF and Intraday) in the same stock where selling is done for this reason to avoid net zero settlement obligation.
Stock moving out of approved list / out of Group 1 securities as per SEBI norms: Process set out above will apply with same timelines. Since stock has moved out of the approved list, the post HC value will be NIL.

TERMS AND CONDITIONS FOR SAFE EXIT

Introduction:

These Terms and Conditions (“T&C”) govern the use of the Exit’ feature (“Feature”) provided by Groww Invest Tech Private Limited.

Description of the Feature:

When You use the 'Safe Exit' Feature, we'll automatically trigger orders to close Your open positions in futures and options when Your total profits or losses for the day reaches a level You set.
Before we close these positions, we'll make sure to cancel any other pending orders You might have, except for specific types of orders called GTT and OCO.
This helps You manage Your positions more effectively and avoid any unexpected losses or gains. Learn more.

TERMS AND CONDITIONS FOR GROWW UPI

The following terms and conditions regulate the payments under UPI through Groww Pay Services Private Limited (“Groww Pay”). Groww Pay is a third-party application provider authorized by NPCI to facilitate payments through UPI infrastructure. UPI services provided by Groww Pay are offered through the Platform. To access UPI services offered through Groww Pay You must have Your bank account linked with Your active mobile number.
The registration process for UPI is governed by NPCI and other regulations under Applicable Law. You understand that registration for UPI services may require You to provide access to Your personal information and technical information pertaining to Your device. You understand and authorise Groww Pay to send SMS using Your mobile number to validate, verify, register, and bind Your bank account to the Platform and for the creation of unique VPA. You authorise Groww Pay to collect, store, and share the information pertaining to the NPCI and PSP Bank.
You may utilise the UPI services to undertake person to person (P2P) and person to merchant (P2M) transactions to purchase products and services. To undertake transactions using UPI services You will be required to authorise the transaction through Your UPI PIN. You may utilise the UPI services to make payments for other facilities offered by the Company.
You agree and understand that Groww Pay services may be used for making transactions with merchants and persons and for availing goods and services. Groww Pay takes no responsibility and shall in no event be held liable for any issues with the quality, quantity, nature, delivery, and/or performance of such goods and services. Groww Pay bears no affiliation to any merchant or person with whom You may transact unless specified otherwise.
Transactions using Groww Pay may be subject to transaction limits imposed by Groww Pay, our Partner Bank(s), NPCI, or RBI.
UPI services provide by Groww Pay are provided free of charge. Groww Pay reserves the right to amend its fees, after providing prior notice to You, and subject to compliance with Applicable Laws.
Groww Pay reserves the right to monitor Your activity and transactions and inform law enforcement authorities or other relevant government authorities about any suspicious transactions. Groww Pay further reserves the right to temporarily or permanently suspend Your access to UPI services.
You agree and understand that use of UPI services is subject to You complying with Your responsibilities as set out hereunder:

1. You shall be responsible for appropriately linking Your bank account to avail the UPI services being provided by Groww Pay
2. You are responsible for maintaining the confidentiality and secrecy of Your financial information including but not limited to Your bank account details, Your UPI Pin, etc. In the event that You share Your information with any third party, You shall be responsible for such unauthorised usage.
3. You are solely responsible for authorising any payments through the UPI services. You understand and acknowledge that Groww Pay will not validate the correctness of the information that You may provide.
4. You agree that Groww Pay, the Platform, our partner banks, NPCI, or any other system participant in UPI payment and settlement system shall not be liable for any delay in the completion of the funds transfer or any loss on account of error in the execution of the funds transfer by You.

Roles and Responsibilities in UPI Ecosystem:

1. Roles & Responsibilities of NPCI

NPCI owns and operates the Unified Payments Interface (“UPI”).
NPCI prescribes rules, regulations, guidelines, and the respective roles, responsibilities and liabilities of the PSPs and TPAP, with respect to UPI. This also includes transaction processing and settlement, dispute management and clearing cut-offs for settlement.
NPCI approves the participation of Customer Banks, PSP, Third Party Application Providers (“TPAP”) and Prepaid Payment Instrument issuers (PPIs) in UPI.
NPCI provides a safe, secure and efficient UPI system and network.
NPCI provides online transaction routing, processing and settlement services to members participating in UPI.
NPCI can, either directly or through a third party, conduct audits on UPI participants and call for data, information and records, in relation to their participation in UPI.
NPCI provides the PSP access to the system where they can download reports, raise chargebacks, update the status of UPI Payment Transactions, etc.

2. Roles & responsibilities of PSP

PSP is a banking company that is a member of UPI and connects to the UPI platform for providing UPI payment facility to the PSP and TPAP which in turn enables the Users and merchants to complete payment transactions over UPI.
PSP either through its own app or TPAP’s app, on-boards and registers the User on UPI and links their Funding Accounts to their respective UPI ID.
PSP is responsible for authentication of the User at the time of registration of such a customer, either through its own app or TPAP’s app.
PSP engages and on-boards the TPAPs to make the TPAP’s UPI app available to the User.
PSP has to ensure that TPAP and its systems are adequately secured to function on UPI.
PSP is responsible to ensure that UPI compliant applications and systems of TPAP are audited to safeguard security and integrity of the data and information of the User including UPI Transaction Data as well as UPI app security.
PSP has to store all the payments data including UPI Transaction Data collected for the purpose of facilitating UPI transactions, only in India.
PSP is responsible to give all UPI customers an option to choose any bank account from the list of Customer’s Banks available on UPI platform for linking with the customer’s UPI ID.
PSP is responsible to put in place a grievance redressal mechanism for resolving complaints and disputes raised by the User.

3. Roles & responsibilities of TPAP

TPAP is a service provider to the PSP and participates in UPI through PSP.
TPAP is responsible to comply with all the requirements prescribed by PSP and NPCI in relation to TPAP’s participation in UPI.
TPAP is responsible to ensure that its systems are adequately secured to function on the UPI platform.
TPAP is responsible to comply with all the Applicable Laws, rules, regulations and guidelines etc. prescribed by any statutory or regulatory authority in relation to UPI and TPAP’s participation on the UPI platform including all circulars and guidelines issued by NPCI in this regard.
TPAP has to store all the payments data including UPI Transaction Data collected by TPAP for the purpose of facilitating UPI transactions, only in India.
TPAP is responsible to facilitate RBI, NPCI and other agencies nominated by RBI/ NPCI, to access the data, information, systems of TPAP and carry out audits of TPAP, as and when required by RBI and NPCI.
TPAP shall facilitate the User with an option of to raise grievance through the TPAP’s UPI compliant app, e-mail, messaging platform, IVR etc. for redressal of customer grievances.

4. Dispute Redressal Mechanism

Every User can raise a complaint with respect to a UPI transaction, on the PSP app / TPAP app.
Users can select the relevant transaction and raise a complaint in relation thereto.
A complaint shall be first raised with the relevant TPAP in respect to all UPI related grievances / complaints of the User. In case the complaint / grievance remains unresolved, the next level for escalation will be the PSP, followed by the Customer’s bank and NPCI, in the same order. After exercising these options, the User can approach the Banking Ombudsman and / or the Ombudsman for Digital Complaints, as the case may be.
The complaint can be raised for both the types of transactions i.e. fund transfer and merchant transactions.
The User shall be informed by the PSP / TPAP by means of updating the status of such User’s complaint on the relevant app itself.

TERMS AND CONDITIONS: UPI LITE

1. Scope

1. We (“Groww Pay Services Pvt. Limited” or “Groww Pay”) have made the UPI lite feature (“UPI Lite”) available on the Platform. We ask that You read these terms (“UPI Lite Terms”) carefully before You use the UPI Lite feature. These terms must be read along with and are in addition to the Terms and Conditions.
2. Capitalised terms in these UPI Lite Terms, unless defined, shall have the same meaning as mentioned under the Terms and Conditions.

2. Description of UPI Lite

1. The National Payments Corporation of India (NPCI) offers, manages and operates all the UPI services including the UPI Lite feature. The feature is designed to enable instant and low-value offline payments.
2. You can make a one-click payment through the feature, without entering any AFA (additional factor of authentication) i.e. UPI PIN.
3. To be clear, UPI Lite is not a new account or wallet offered by Groww Pay or the Platform. UPI Lite is linked to an on-device wallet (“Wallet”) managed by NPCI/ bank account issuers (“Issuer”) of existing Users. The Issuer creates the Wallet facility linked to User’s bank account when a User activates the UPI Lite feature. The Wallet is bound to the user’s mobile device. To use UPI Lite, You must also comply with any terms that the Issuer shares with You.
4. To register for and activate the UPI Lite, please click on the relevant call to action on the ‘Pay’ tab of the Platform and follow the User journey that You are directed towards.
5. You can refer to NPCI’s FAQs on UPI lite to understand the feature in detail.

3. Other features of UPI Lite

1. Once Users enable the feature, they can load funds from their bank accounts to the Wallet. The funds can be loaded through UPI services offered by Groww Pay.
2. The Issuers maintain the loaded funds in a separate escrow/pool/designated account. Please note that this is a non-interest-bearing deposit and You are not eligible to earn any interest on the balance.
3. At present, NPCI only permits debit from UPI Lite Wallets and all credits to UPI Lite (including refunds, etc.) are settled in the User’s bank account maintained with Issuer.
4. You can load Your Wallet with up to INR. 5000, at a time. You can consume up to INR 1000 for every transaction and the value of Your transactions in a day must not exceed INR 10,000. Please note that the limits specified herein are subject to changes without prior notice and may increase or decrease as per the notifications/ circulars issued by the RBI/ NPCI from time to time.
5. The Platform will offer You the facility to top-up Your Wallet and activate and disable the UPI Lite. If You disable the feature, the funds loaded to the Wallet will be automatically credited back to Your bank account.
6. If You activate Your UPI Lite feature, it becomes the default payment method option for payments within the UPI LITE limits. This excludes UPI autopay and peer-to-peer & merchant collect request transactions.
7. You do not need to pay any additional fee for the UPI Lite services.
8. Your UPI Lite balance will be visible on the main screen of the ‘Pay’ tab of the Platform.
9. If You wish to change Your mobile device, You must first disable Your existing UPI Lite Account. After that, You can open a fresh UPI Lite Account on Your new device. You understand that Groww Pay/ the Platform, NPCI or Your Issuer is not liable for any loss of money in Your Wallet if You fail to deactivate the UPI Lite Account in Your old device/lose Your device. You can, however, approach the Issuer to obtain a resolution in this respect.

Disclaimers

Groww Pay will not make the feature available on jailbroken (unsecured) mobile phones.
You can use UPI Lite only if Your bank account Issuer supports it.
The UPI Lite feature is offered to You subject to the RBI and NPCI guidelines. We reserve the right to make changes to the feature, without any prior notice, to account for changes to Applicable Laws.
You can, at a time, only enable one UPI Lite Wallet on the Groww UPI App. Users can use the same bank account to create UPI Lite Wallets on other apps.
Groww Pay’s role is limited to that of a TPAP for the UPI Lite transactions. Groww Pay does not handle funds for the UPI Lite transactions.
We urge You to keep checking for updates to the UPI Lite Terms.

User consent

By clicking ‘I Agree’ or ‘Get Started’ or any similar icon/tab/option provided on the Platform, You have expressed Your consent to activate the UPI Lite feature and agree to the UPI Lite Terms. If we amend the UPI Lite Terms and You continue to use the UPI Lite feature, it will be assumed that You have consented to comply with the revised terms.

Notification

We may notify You about relevant information pertaining to Your use of the UPI Lite feature by push notification on the Platform or through any other means that we may deem appropriate. You authorize us to reach out to You.

TERMS AND CONDITIONS: CREDIT FACILITATION SERVICES / CFS (“T&Cs for CFS”)

The T&Cs for CFS apply specifically to the facilitation services provided by BGV in relation to personal loans and other credit line products offered/ approved by Banks/NBFCs (Financial Institutions) who have partnered with BGV (“Credit Facilitation Services or CFS”).
The T&Cs for Credit Facilitation Services are in addition to the Terms and Conditions and Privacy Policy of the Platform that apply to You when You access and register on the Platform for availing the Groww Services. The Terms and Conditions and T&Cs for CFS shall be read harmoniously with each other and in case of any inconsistency or conflict between them, the T&Cs for CFS shall prevail to the extent of such inconsistency or conflict. All capitalized terms used but not defined, shall have the meaning ascribed to them under the Terms and Conditions and/or the Privacy Policy. All information collected by the Platform to provide the CFS will also be governed by the Privacy Policy.
Please read the T&Cs for CFS carefully before registering on the Platform for such services or accessing any material information in relation to the CFS through the Platform. By accessing and availing the CFS, You accept the terms contained herein and agree to be legally bound by the same. Please refer to the terms and conditions available at https://credit.groww.in/pages/groww-credit-terms-of-service for further information on credit facilitation, and information on Groww Credit, the Digital Lending Application.
BGV acts as a facilitator for various Financial Institutions wherein the role of BGV is limited to the extent of enabling access to Users, wherein the loans, finance facilities or other credit products (collectively “Credit Products”) are being offered and provided by the respective Financial Institutions at their sole discretion. All transactions are bilateral transactions between the Financial Institutions and You. You shall abide by the terms and conditions set forth by the Financial Institutions, as made applicable to You, for availing Credit Products/ services from them.
We shall in Our best efforts undertake measures to ensure that transmission of Your information and details is secure. However, We assume no liability or responsibility for disclosure of Your information due to errors in transmission, unauthorized third-party access, or other causes beyond our reasonable control.
You hereby represent and warrant that these T&Cs for CFS constitute a legal, valid, and binding obligation on You and that all orders to be placed and transactions to be conducted under these Terms are lawful.
You confirm that funds disbursed by the Financial Institution as a part of their Credit Product/services are not used in capital markets or for any speculative purpose in any manner whatsoever.
Please note that BGV and any of their group, subsidiary, associate and/or Affiliate entities shall not be held responsible and liable for delivery, quality, or merchantability of the Credit Products being offered as a part of CFS.
You acknowledge that You are solely responsible for all taxes, tariffs and duties that may be applicable as a result of purchase, closure or redemption of Credit Products.
The decision to accept or reject the Credit Product(s) is that of the respective Financial Institution, and BGV shall not undertake any responsibility or liability to You in this regard. The Financial Institutions may decide, in their sole discretion, to reject a request from a User, including but not limited to (i) failure to complete KYC verification, as determined by the Financial Institutions; and/or (ii) if the payment is made from an account which the User is not authorised to operate. BGV will not be responsible or liable to the User or any third party, for any acts or omissions of the Financial Institutions including delay, rejection or cancellation or any loss of money or damage caused to You on account thereof, breach of confidentiality or any Applicable Law by the Financial Institutions, negligence of Financial Institutions or failure of Financial Institutions to perform any obligations with respect to the CFS. Groww is not liable for delays caused by banks, exchanges, or third-party systems and refund timelines are subject to regulatory norms.
You understand that the Financial Institutions will be solely responsible and the final liability to resolve any queries/complaints/grievances and address any issues/complaints/grievances relating to the Credit Products shall lie with the Financial Institutions, and BGV shall not be liable in any manner.
You acknowledge that BGV nor any of their employees, directors, associates, group entities are inducing the Users to avail CFS.
You understand and acknowledge that BGV and any of their group company, subsidiary, associate and/or Affiliate entities shall not be liable in case of loss or damages, caused to You on account of any interruption.
You agree to indemnify and keep BGV and their Affiliates, shareholders, group entities and associate companies, their directors, associates, employees and representatives indemnified from and against all actions, claims including third party claims, demands, proceedings, losses, damages, costs, charges and expenses, arising directly or indirectly (“Losses”) out of: (i) the negligence, mistake or misconduct of the User; (ii) breach or non-compliance of the T&C for CFS by the User; and/or (iii) fraud or dishonesty relating to any transaction by the User or misrepresentation with respect to data and information provided by You.
You will be responsible for ensuring the complete and timely repayment of the amount lent to You by the Financial Institution. BGV or its Affiliates shall not, at any time, be held responsible for the repayment by You of any portion or whole portion of the Loan Amount to the Financial Institution. In relation to the foregoing, You shall keep BGV or its Affiliates indemnified for and against any loss, damage, expenses, liabilities arising due to any claims by Financial Institutions or any third party.
The T&C for CFS shall be governed by and interpreted and construed in accordance with the laws of India. The courts at Bengaluru, India shall have exclusive jurisdiction in respect of any matters arising therefrom.

TERMINATION

You agree that Groww at its sole discretion may terminate Your arrangement without prior notice and restrict Your access to Groww App/Platform if We determine that You have violated the Terms or acted in fraudulent/unlawful manner. You consent that in case Groww suffers losses, not limited to monetary losses, due to Your actions, We can take injunctive relief as deemed necessary within the said circumstances. We may also suspend Bill Payment Services or terminate Your arrangement in case of violation of User conduct of the Platform as defined by Groww.

MISCELLANEOUS

We endeavour to execute and process transactions as per the defined process, however, We, shall not be held responsible for any non-responsiveness, delay, failure of systems or any other circumstances that might not be in Our control.
We reserve the right to change/modify the Terms, at any time and without notice as per Clause I.

NOTICE

All notices from Groww will be served by email or SMS to Your registered email address or mobile number respectively or by general notification on the Platform.

ASSIGNMENT

You cannot assign or otherwise transfer these Terms, or any rights granted hereunder to any third party. Our rights under these Terms are freely transferable by Groww to any third party without the requirement of seeking Your consent.

SEVERABILITY

If, for any reason, a court of competent jurisdiction finds any provision of the Terms, or any portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms shall continue in full force and effect.

FORCE MAJEURE

Groww shall not be liable to You for its failure to perform or for delay in providing You access to Your Account or any Groww Services thereof, to the extent such failure or delay results from causes beyond its reasonable control, including, without limitation, acts of God, fires, explosions, wars or other hostilities, sabotage, civil unrest, network disruptions or failures, change in laws, rules and regulations, insurrections, revolutions, strikes, labour unrest, earthquakes, floods, pandemic, epidemics or regulatory or quarantine restrictions, unforeseeable governmental restrictions or actions or controls or a failure by a third party hosting provider or internet service provider or on account of any change or defect in the software and/or hardware of Your computer system. Groww shall not be liable for delays or failures caused by force majeure events, including cyber incidents, third-party outages, regulatory actions, or systemic disruptions.

These Terms of Use were last updated on 12 January 2026.

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