The company claims to follow strict standards for service quality and timely delivery and that its systems are designed to minimise errors and reduce the chances of rejection.
The company claims that it consistently works to meet customer needs in areas such as back-office processing, call centre services, and payroll management. It further states that strong relationships with existing clients lead to repeat business and long-term partnerships.
The company serves a wide range of customers, from start-ups and mid-sized firms to large corporations, offering services that include back-office processing, call centre operations, and payroll management. The company claims that this diverse client base supports steady growth and provides a solid foundation for maintaining its growth trajectory.
The company observed a consistent increase in its profit after tax (PAT). It increased from Rs 2.21 crore in FY23 to Rs 4.78 crore in FY24 and Rs 8.53 crore in FY25.
The company generates a significant portion of its revenue from IT BPO services. These services accounted for 82.07 percent of the company’s total revenue in FY25, 71.54 percent in FY24, and 33.78 percent in FY23. Any adverse developments in the IT BPO sector in which the company’s clients operate or a sudden decrease in the demand for the company’s services could adversely affect the company’s operations and finances.
The company derives a major portion of its revenue from Madhya Pradesh and Uttar Pradesh. Madhya Pradesh accounted for Rs 30.17 crore (21.85 percent) of the company’s total revenue in FY25, Rs 33.32 crore (26.03 percent) in FY24, and Rs 49.25 crore (43.11 percent) in FY23. Uttar Pradesh accounted for Rs 83.18 crore (60.22 percent) of the company’s total revenue in FY25, Rs 58.03 crore (45.32 percent) in FY24, and Rs 46.18 crore (40.43 percent) in FY23. Any adverse political, economic, or social unrest in these regions could adversely affect the company’s operations and finances.
The company’s top 5 customers accounted for Rs 59.06 crore (42.75 percent) of the company’s total revenue in FY25, Rs 64.03 crore (50.01 percent) in FY24, and Rs 64.03 crore (22.48 percent) in FY23. Any loss of any of these customers or a decline in demand from them could adversely affect the company’s operations and financial health.
The company reported negative cash flows from operating activities amounting to Rs 6.73 crore in FY25. The company also recorded negative cash flows from investing activities, amounting to Rs 11.46 crore in FY25, Rs 6.00 crore in FY24, and Rs 68.10 crore in FY23. If cash outflows continue to exceed inflows, the company may face liquidity challenges in the future.
The company’s top 10 suppliers accounted for 46.12 percent of the company’s total expenses in FY25, 40.51 percent in FY24, and 30.59 percent in FY23. Any disruption in supplies from one or more of these suppliers could adversely affect the company’s business and finances.
As of FY25, the company’s total contingent liabilities amounted to Rs 5.41 crore. If any of these contingent liabilities materialise, it could harm the company’s financial performance.
The company, its promoters, and directors are involved in certain legal matters and potential disputes, including tax-related and criminal cases. Any adverse judgment in any of these cases could be detrimental to the company’s business prospects.
The business depends significantly on the knowledge and experience of its promoter and director, Narendra Singh Bapna. The company’s operations could be hit if he reduces his involvement or focuses on other ventures.
As of FY25, the company’s total financial indebtedness amounted to Rs 30.10 crore. Any failure to service or repay these loans can harm the company’s operations and financial position.