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Most Visited FAQs

Why did my redeem order fail?

Your mutual fund redemption order might have failed due to several reasons:
  • KYC or Account Issues:
    • Your KYC might not be updated, rejected, or on hold.
    • Aadhaar might not be linked to your PAN, causing authentication failure.
    • Your account could be frozen due to compliance issues.
    • Bank account details might be mismatched or unverified.
  • Balance and Redemption Issues:
    • There might be insufficient units available for redemption.
    • Units could be below the minimum redemption limit set by the fund.
    • ELSS funds have a 3-year lock-in period, so early redemption isn't allowed.
  • Transaction Processing Errors:
    • There could be incorrect or incomplete transaction details.
    • Processing delays or provisional orders might not be confirmed.
To avoid these issues, check your KYC, bank details, and fund balance before placing a redemption request. You can update your KYC through CAMS/Karvy and contact your AMC for assistance.
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