When you are sure about the security of your Groww account, follow these steps to unfreeze it:
Step 1:
Call us at +91-8951778720 from your registered phone number and follow the instructions to place an unfreeze request.
Step 2:
Our team will call you to schedule a Video KYC (VKYC) process to authenticate your identity.
Step 3:
You will receive a video call link on your registered email. Join the call at the scheduled time with your physical PAN card handy.
Step 4:
After successful identity authentication during the VKYC call, your Groww account will be unfrozen. It's recommended to reset your email password before logging in.
Step 5:
Log in to your Groww account and reset your PIN for added security.