Help and Support
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Why did my SIP installment fail?

Your SIP installment might have failed due to several reasons. Here's a breakdown:

1. KYC & Investor Details Issues:
  • Your name, date of birth, email, mobile, or tax status might not match NSDL/KRA/RTA records.
  • KYC verification could be incomplete, on hold, or expired.
  • Your PAN might not be linked with Aadhaar or could be invalid.
  • Nominee details might be missing or incorrect.
  • You might be a restricted investor (e.g., from the USA or Canada).
2. Payment Issues:
  • The SIP might not be linked to an approved AutoPay.
  • Payment might not have been initiated or completed.
  • There could be insufficient balance in your bank account.
  • The SIP mandate might be missing, expired, or rejected.
  • Payment might have been stopped due to compliance issues or manual rejection.
3. Scheme & Investment Restrictions:
  • The scheme might be closed for new SIPs.
  • You might have exceeded the maximum investment limit.
  • There could be scheme-specific restrictions on investment mode or tax status.
  • The investment amount might not meet scheme requirements.
  • There might be age-based restrictions.
To resolve these issues, check your KYC/PAN status, verify your details and payment status, and ensure AutoPay is set up. If the problem persists, please contact customer support.
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