Schloss Bangalore claims to be the only institutionally owned pure-play luxury hospitality company in India. The company claims its brand, The Leela, has received over 250 awards since 2021 and ranks among the world’s top luxury hotels. It further claims to have a strong service culture reflected in a high net promoter score (a market research metric that measures customer loyalty) of 84.00 in FY24 and an industry-leading earnings before interest, taxes, depreciation, and amortisation (EBITDA) margin of 48.92 percent.
The company claims to own five flagship hotels located in high-demand business and leisure destinations, like Bengaluru, Chennai, New Delhi, Jaipur, and Udaipur, where new hotel development faces challenges due to limited land availability and long gestation periods. The company further claims these properties, described as modern palaces, exceed typical industry standards in room size and architectural grandeur, and have won multiple awards.
Schloss Bangalore claims to have a comprehensive luxury ecosystem offering accommodations, award-winning dining, wellness, and event venues. They include 67 food and beverage (F&B) venues and 12 spas.
Schloss Bangalore claims to have increased revenue per available room (RevPAR) for owned hotels from 1.2 times in FY19 to 1.4 times in FY24 versus the luxury segment average. It invested Rs 654.6 crore in capital expenditure (capex) since FY21, achieving average room rate (ARR) growth from Rs 11,928 in FY20 to Rs 23,831 in FY24 and RevPAR growth from Rs 7,037 in FY20 to Rs 14,851 at The Leela Palace Jaipur in FY24.
The company claims to have maintained cost discipline while ensuring luxury service standards, with hotel employee costs at 15.3 percent of total hotel revenues and power and fuel expenses at 3.9 percent in FY24, both lower than luxury hospitality sector averages.
Schloss Bangalore is promoted by Brookfield, one of the world’s largest alternative assets managers and investors. The company claims to benefit from Brookfield’s expertise in real estate, capital discipline, and strong governance, including anti-bribery and anti-corruption policies.
The company and some of its subsidiaries have received A- (Stable) credit ratings from Credit Rating Information Services of India Limited (CRISIL) and Investment Information and Credit Rating Agency of India Limited (ICRA) for their long-term and short-term bank facilities and debt instruments.
The company has witnessed an increase in revenue from operations. It increased from Rs 380.11 crore in FY22 to Rs 860.06 crore in FY23 and Rs 1,171.45 crore in FY24.