Helloji Holidays operates a dual-channel structure that includes both B2B corporate clients and B2C retail travellers. The company claims that this combined model enables it to tap into a wider customer network across India and global markets through referrals and sales outreach. This integrated distribution approach supports demand generation across multiple traveller categories.
The company claims to have developed long-term relationships with key customers, resulting in repeat business. These recurring engagements contribute to stability in its revenue channels. The sustained retention base also supports the company’s ability to attract new clients through referrals.
The company has witnessed a consistent increase in its revenue from operations and profit after tax (PAT). Revenue from operations increased from Rs 17.18 crore in FY23 to Rs 25.97 crore in FY24 to Rs 28.12 crore in FY25. PAT increased from Rs 0.19 crore in FY23 to Rs 1.80 crore in FY24 to Rs 2.10 crore in FY25.
The company relies heavily on a small customer group. The top five customers accounted for Rs 10.77 crore (38.39 percent) of the company’s revenue in FY25, Rs 9.13 crore (35.22 percent) in FY24, and Rs 3.27 crore (19.41 percent) in FY23. Losing any major customer or facing delays in payments could significantly affect revenue stability and cash flows.
A significant part of the company’s income comes from ticketing services. In FY25, airline bookings contributed Rs 14.98 crore (53.28 percent) to the company’s revenue; in FY24 they contributed Rs 15.66 crore (60.29 percent), and in FY23, they contributed Rs 8.77 crore (51.07 percent). Any fall in travel demand or fare volatility may materially affect revenue.
The top five suppliers accounted for Rs 11.04 crore (46.09 percent) of the company’s purchases in FY25; Rs 11.37 crore (51.22 percent) in FY24; and Rs 5.70 crore (36.49 percent) in FY23. Disruptions or termination by key suppliers may lead to operational delays and potential financial losses.
The company recorded negative cash flow from operating activities amounting to Rs 0.22 crore in FY23. This was mainly due to a net increase in trade receivables and short-term loans and advances. Negative cash flow from investing activities amounted to Rs 1.21 crore in FY25, Rs 0.03 crore in FY24, and Rs 0.07 crore in FY23. This was primarily driven by investment in fixed deposits and the purchase of plant and machinery. Furthermore, the company recorded negative cash flow from financing activities amounting to Rs 0.38 crore in FY24, due to repayment of short-term borrowings. Sustained negative cash flows may strain liquidity and limit the company’s ability to fund capital expenditure or support future expansion.
The company competes with domestic and international travel operators, online travel agencies, and platform aggregators. Many competitors have larger customer bases or stronger financial resources, which may force the company to reduce prices, increase marketing expenses, or lose market share.
Service quality relies heavily on airlines, hotels, car rental companies, and other travel partners. Any operational failures, such as overbookings, cancellations, poor service, or inaccurate information, may lead to customer complaints, refund obligations, and reputational risks.
Handling sensitive customer and transaction data exposes the company to risks of cyberattacks, data theft, unauthorised access, or system failures. A security breach could result in legal liabilities, regulatory penalties, and loss of customer confidence.