SBIePay

SBIePay is an online payment gateway service provided by the State Bank of India (SBI). It facilitates secure and convenient electronic transactions for various businesses and organisations, allowing them to accept payments online from customers.

SBI e-Pay is the only bank that allows direct integration with all payment channels, thereby stopping the need for any private entities in between. It supports a wide range of payment methods, making it accessible to a broad customer base. It enables merchants to accept payments from customers via various digital payment methods, such as credit cards, debit cards, online banking, etc.

Features of SBIePay

Here are some of the essential features of SBIePay:

  • SBIePay supports a wide range of payment methods, making it versatile and accessible to a broad customer base. Users can pay using credit and debit cards from various providers like Visa, MasterCard, and RuPay, as well as through net banking, UPI (Unified Payments Interface), and other digital wallets.
  • It uses a Secure Socket layer (SSL) protocol to ensure secure transactions and protect sensitive financial information and data.
  • Merchants and businesses can also customise the SBIePay interface to match their branding and website design. This ensures a seamless and consistent user experience for customers during the payment process.
  • It can be directly integrated into various e-commerce websites, mobile apps, and other digital platforms, thus allowing businesses to accept online payments from customers through various modes.
  • It allows users to track their SBIepay transaction status in real time, which is essential for businesses and customers to ensure transparency.
  • It provides detailed transaction reports and analytics, which can be valuable for businesses to analyse their payment data.
  • SBI also offers customer support to businesses using their ePay service, assisting with any technical or operational issues that may arise.

How to Register for SBI ePay?

Merchants can sign up for SBI epay by following the steps provided below:

  • Go to the official website of the SBI epay portal (https://www.sbiepay.sbi/secure/home) and click on the ‘Sign Up’ option. 
  • Next, enter the mobile number and Captcha code. Click ‘Submit’.
  • Enter the OTP received on the mobile number along with the captcha code. Click on the ‘Submit’ button.
  • Fill out the Merchant Information form and enter all the necessary details correctly. Click on ‘Proceed’.
  • On the next page, enter all the contact details and click ‘Proceed’. 
  • Now, enter the transaction and technical details. Select the terms and conditions on the next page and click ‘Submit’.
  • After approval, the merchant will receive a list of documents that must be submitted for verification.

After successful verification, the SBI epay account will be activated. The merchants can also download this SBI epay registration form from the official portal and email the filled form to [email protected].

SBIePay Login Process

Given below are the steps that must be followed for SBI epay login:

  • Go to the official SBIePay website (https://www.sbiepay.sbi/secure/home).
  • Click on the "Login" option.
  • On the next page, enter your User ID/Merchant ID and Password.
  • Click on the "Login" button. 
  • Enter the Captcha along with the OTP received on the registered mobile number. Click on the 'Submit' button.
  • After successfully logging in, the user should be able to access their account to manage all payment-related activities.

SBI epay Customer Care Number

SBIepay users can address any queries related to SBI epay through the customer care number or by sending a mail to the customer support team. Given below are the necessary details about SBI e-pay customer support:

SBI epay customer care number

SBI epay mail ID

SBI e-pay Customer Care Working Hours

1800221401

[email protected]

Mon-Fri (10:30 a.m. to 6:30 p.m)
Saturday (10:30 a.m. to 2:30 p.m)

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