Indian Bank Credit Card Customer Care
Established in 1907, Indian Bank is a government-owned public bank in India. In the nation, there are more than 2500 branches.
It offers credit cards such as the Global Classic, Global Platinum Card, Global Gold Credit Card, etc., in addition to basic banking goods and services. These are created to provide clients with a range of advantages.
If you have a credit card from an Indian bank, here is everything you need to know about the Indian Bank credit card customer care service. If so, you can speak with the bank's customer service representatives to get your credit card questions answered.
Details about Indian Bank Credit Card Customer Care
Indian Bank credit card customer care number table:
|
IOB Credit Card Contact Number |
044 - 25262999, 044- 2522 1320, 044 - 2522 0138 |
|
Indian Bank Credit Card Toll-free Number |
1800 4250 0000, 18004254422 |
Indian Overseas Bank Credit Card Customer Care Address
|
Indian Bank, Credit Card Centre, 3rd Floor, Indian Bank Building, 66 Rajaji Salai, Chennai 600 001 Phone: 044 - 2526 2999. Fax: 044 - 2526 1999 |
Grievance Redressal
The Indian Bank's grievance redressal process is relatively simple to use and aids in resolving client complaints. Consumers can use the established escalation matrix to file a complaint if they so choose.
Step 1: To have your problems resolved, get in touch with the branch manager or customer service center.
Step 2: Customers can contact the bank's regional manager if they do not receive a suitable resolution within seven days. Under the heading "Indian Overseas Bank Contact Details (Region-Wise)," customers can find the regional office contact information.
Step 3: Email the central office's General Manager, who is also the nodal official.
Step 4: Customers may speak with Shri S Ramesh, the bank's internal ombudsman if they are dissatisfied with the resolution offered.
Step 5: Customers can contact the banking ombudsman if the bank is unable to offer a suitable resolution. The Reserve Bank of India appoints a banking ombudsman.
Contact the following person if the grievance or complaint has not been handled after 30 days of initiation:
Credit Card Center 254–260, AvvaiShanmughamSalai, Royapettah, Chennai, 600014, Chief Manager, CO.
Cellular: 9444396056; telephone: 044 28134341
Indian Bank Credit Card Complaint Email Address
If a consumer is unsatisfied with the answer provided by customer service or the branch, he can email Indian Bank's zonal branches to escalate the problem. Details are as follows:
- Head Office - [email protected]
- Banking Operations Department - [email protected]
- Credit Card Centre - [email protected]
- Customer Service Cell - [email protected]
- Planning Department - [email protected]
- Risk Management Dept - [email protected] / [email protected] / [email protected]
- Security Department - [email protected]
- ATM Card Hot Listing -
- [email protected]
- Bank Assurance Centre -
- [email protected]
- Compliance Department - [email protected]
- Credit Monitoring Cell - [email protected]
- Official Language Cell -
- [email protected]
- Recovery Department - [email protected]
- Rural Banking Department -
- [email protected]
- Small & Medium Enterprises Dev Dept -
- [email protected]
- Vigilance Department - [email protected]
Indian Bank Credit Card Customer Care Toll-Free Number When the Card is Lost or Stolen
If a customer's credit card from an Indian bank is lost or stolen, they can instantly restrict it to prevent misuse. The following technique can be used to hotlist the credit card:
- Contact their customer service department by dialing 1800 425 00000 anytime.
- Send the text "BLOCK CC" to 56767 using your registered cellphone number.
- FAX: You can send a fax to them at 044 - 2526 1999 during business hours.
- EMAIL: Send an email to credit card [at]indianbank[dot]co[dot] with the credit card number. However, this facility is only open during business hours.
Feedback Form
Customers of Indian Bank are also able to contact them with suggestions, grievances, or questions. You can complete this form and deliver it to the relevant branch manager. Afterward, you will be prompted to provide more information. Complete them and send the form.
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