The Indian Overseas Bank is known as one of the major public sector banks in the country. The bank offers its customers various sets of products and services, and they are inclusive of fixed deposits, recurring deposits, loans, credit cards, and more. In order to further assist with the products and services that they offer, the bank also provides an IOB customer care number.
The IOB customer care (toll-free) number is mentioned below, and the customers of IOB can call the number in cases of queries and complaints. But this IOB helpline number only applies when the customer has a registered phone number:
1800 425 4445
If you prefer to send an email with your credit card inquiry, please send it to [email protected].
If you come across any Indian Overseas Bank officers engaging in corrupt practices, you can report them to their Anti-Corruption Hotline, which is accessible each day from 10 am to 6 pm. The answer is -
1800 425 3402
When you have any queries or issues about your credit card, please call the Indian Overseas Bank toll-free number listed below. You can also use the IOB customer care number below to hotlist your credit card.
1800 425 7744
If you prefer to use a pen to paper, you can write down your complaint or question and mail it to:
Indian Overseas Bank
Address: 763, Anna Salai, Chennai 600 002
To address your concerns, Indian Overseas Bank has a grievance redressal procedure in place. If you want to file a complaint, use the escalation matrix that has been set up.
Level 1: To have your complaints addressed, contact the customer service center or the branch manager.
Level 2: If you have not obtained a suitable solution within seven days, you can contact the bank's regional manager. The regional office contact information may be found under the category 'Indian Overseas Bank Contact Details (Region-Wise).'
Level 3: Send an email to the central Office's General Manager, who is also the nodal officer.
Level 4: If you are dissatisfied with the resolution, you may contact the bank's internal ombudsman.
Level 5: If the bank is unable to give you an acceptable solution, you may approach the banking ombudsman. The Reserve Bank of India appoints a banking ombudsman.