How do I contact the Central Bank of India customer care?

You can contact the Central Bank of India customer care through the customer support helpline number: 022-66387737 . You can also contact the customer care team through the CBI email address: complaints@centralbank.co.in.

What is the toll-free number for Central Bank of India customer support?

The toll-free number for Central Bank customer support is 1800221911 , which can be accessed 24x7.

What is the Central Bank of India helpline number?

Central Bank of India allows customers to address their queries with the help of Central Bank helpline numbers - 022-66387737 / 022-66387743 . There are also several helpline numbers for specific queries and banking services that are mentioned above.

How can I complain to the Central Bank of India?

You can address an issue or raise a complaint to the Central Bank of India through their customer support toll-free or helpline numbers. Customers can give a call at 1800221911 or can even send an email to complaints@centralbank.co.in .

How do I complain about failed transactions in Central Bank?

To address an issue related to any failed transactions, customers can contact the Central Bank customer support number: 022-49197313 /022-49197315. One can also raise a query through the customer support email ID: smatmreversal@centralbank.co.in.

Central Bank of India Customer Care Number

Central Bank of India customer care number can be used by all the CBI account holders to address any queries and issues related to the bank accounts and services. CBI customer care service can be accessed through the toll-free number, email IDs and the Central Bank of India helpline number.

Here we have provided the Central Bank of India customer care numbers and email IDs for all services.

Central Bank of India Toll-Free Number

All individuals who have an account with CBI can contact the Central Bank of India toll-free number to address any issues and queries regarding their bank account. Given below is the toll-free number which is accessible 24x7:

1800221911

Customers can also use this toll-free number for CBI debit card-related services and debit card blocking.

Central Bank of India Helpline Numbers

If the CBI customer care toll-free number is unavailable or experiencing high traffic, the customer can also contact the Central Bank of India helpline numbers that are listed below:

Services and Queries	Central Bank of India Customer Care Numbers
For general queries	022-66387737 / 022-66387743
To complain about the card not working	022-49197320
For card hotlisting	1800 22 1911
For failed transactions	022-49197313 /022-49197315

Apart from the Central Bank of India customer care number, there are other ways to contact the Bank's customer support, and they are enlisted below.

Central Bank of India Customer Support through SMS Banking

Customers who use a Central Bank of India debit/credit card and has their mobile number registered with the bank account can contact the customer support through an SMS. They can send a message to the following number in the specified format:

Type of Queries	Central Bank Customer Care Number	SMS Format
For blocking all the CBI debit or credit cards linked to the same mobile number	9967533228	LOST
For blocking a specific card	9967533228	LOST <space> Credit/Debit Card Number
For blocking a debit or credit card of a specific CBI account	9967533228	LOST<space>Account Number

Central Bank of India Customer Support Email IDs

Central Bank of India also allows customers to address their concerns using the Central Bank of India customer care email address. Given below are the respective email addresses for all the banking-related services:

Queries	CBI Customer Care Email IDs
For Card Hotlisting / Card not working	[email protected]
For cards not working for online registration or transaction	[email protected] [email protected]
For failed transactions	[email protected]
For UPI and BHIM technical issues	[email protected]
Pradhan Mantri Jan Dhan Yojana (PMJDY) Grievance Redressal	[email protected]

Central Bank Customer Care - Official Contact Details

In case the user has already raised a complaint through the Central Bank of India toll-free number but the issue has not been resolved (within a period of 30 days), the matter can be taken forward to the following officials:

Name of the Officials	Email IDs	Contact Number
General Manager (Operations)	[email protected]	022-2264 3056
Chief Manager	cmcppc@centralbank.co.in	022-22703216 022-22703217
Asstistant General Manager	agmcppc@centralbank.co.in	022-22623450 022- 61648786

Central Bank of India Grievance Form

If the customer wants to escalate an issue to the Grievance Redressal Office of the Central Bank, they can download the grievance form and submit the filled form to the Customer Grievance Officer of CBI. One can download the form through the Central Bank's official website https://www.centralbankofindia.co.in/ and send it to the following address:

Mr. Amitabh Gupta
Assistant General Manager (Customer Service and Complaints)

Central Bank of India,
Operations Department,
Central Bank Building, 2nd floor
M.G. Road, Hutatma Chowk,
Fort, Mumbai 400023

Contact Number: 022-22617896, 022-22623450

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