Income Tax Helpline Number

Tax filing at times seems to be a tedious task, prone to errors. This is where the Income Tax Department's customer care becomes crucial. This department effectively resolves income tax-related issues, making the process smoother for taxpayers.

Here, we will walk you through how to reach out for such assistance via income tax customer care number, email IDs, websites and more. 

What is Income Tax Customer Care

The Income Tax department has introduced an income tax helpline number to assist taxpayers with tax filing and other related information. Individuals can contact these numbers anytime, seeking assistance with e-filing their returns, login issues, PAN details and others. 

Income Tax Customer Care Numbers

The table below contains the list of toll-free Income Tax Department customer care numbers

Department

Contact Details

Aaykar Sampark Kendra 

1800 180 1961

e-filing and Centralised Processing Centre

1800 103 0025

1800 419 0025

080 46122000

080 61464700

AIS and Reporting Portal

1800 103 4215

Tax Information Network - NSDL

020 27218080

TDS Reconciliation Analysis and Correction Enabling System (TRACES)

1800 103 0344

0120 4814600

Demand Management – Taxpayer Demand Facilitation Centre

1800 309 0130

0821 6671200

0821 6671200

Income Tax Official Websites 

Given below is a table outlining the official websites of the Income Tax Department and their respective purposes.

Purpose

Official Websites

Departmental Website 

www.incometax.gov.in 

Filing Income Tax Returns 

www.incometaxindiaefiling.gov.in 

Compliance and Reporting 

www.cpc.gov.in 

TDS-related Information

www.tdscpc.gov.in 

PAN Card

www.nsdl.co.in 

PAN Card

www.insight.gov.in 

Income Tax Help Desk Email IDs

Here is a table with the email IDs of the help desk of the Income Tax Department:

Queries

Help Desk Email IDs

PAN Card

@insight.gov.in 

@nsdl.co.in 

Departmental Website 

@incometax.gov.in

TDS-related Information

@tdscpc.gov.in

Compliance and Reporting 

@cpc.gov.in

Income Tax Return Filing 

@incometaxindiaefiling.gov.in

SMS Codes Followed for Income Tax Messages

The Income Tax department maintains SMS codes to carry out official communication, sending reminder messages and notifications stating tax payments. Apart from this, some codes are used for PAN card reminders.

The following are the codes:

  • ITDEPT
  • ITDEFL
  • TDSCPC
  • UTIPAN
  • SBICMP
  • CMCPCI
  • INSIGT
  • NSDLTN
  • NSDLDP

Points to Remember About Income Tax Helpline

In recent times, the number of digital frauds has increased considerably. Thus, a pop-up is installed on the official website of the Income Tax Department to provide taxpayers with a toll-free number, contact details, purpose, and email address. 

Moreover, the Income Tax Department has initiated several precautionary measures, including the Sender Policy Framework and Domain-based Message Authentication, to protect taxpayers from phishing emails. 

However, to stay safe, here are some additional points to note regarding the Income Tax helpline:

  • The Income Tax Department never requests OTPs or PINs via email or SMS.
  • Keep your credit card, debit card, and bank account-related information private. 

The Income Tax customer care team is an invaluable resource for taxpayers, providing essential support and resolving queries efficiently. The dedicated helpline ensures that taxpayers receive prompt and effective assistance, helping to streamline the tax filing process and address any concerns with ease.

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