GST Seva Kendra

In the year 2017, the Central Board of Indirect Taxes and Customs formally set up the GST facility centre, which was identified as GST Seva Kendra. The Kendra assists individuals and companies in getting their GST registered and state compliant.

GST Seva Kendras are practised in the country CBIC with the guidance of the Ministry of Finance and the Department of Revenue to manage the payers of tax relating to the multiple GST provisions. Furthermore - GST Seva Kendra is governed by well-trained managers who work intimately with high officials of the departments.

Services that are offered by the GST Seva Kendra

There are various services that are provided by the GST Seva Kendra, and they are:

1) CGST, IGST, and SGST

GST Seva Kendra officers assist taxpayers and businessmen in understanding the meaning, applicability, scope, and moreover taxable territory, distinction, and treatment.

2) Registration

Migration of the current taxpayers, process and forms for registration, supporting documents for registration, resolving technical problems, and more if offered.

3) Exemptions

There are several tax exemptions in GST payments, and GST Seva Kendra provides the terms and conditions of them all.

4) Rates of CGST, IGST, and SGST

GST Seva Kendra officers will also help in understanding the tax rates for goods and services under CGST, IGST, and SGST for intra-state and inter-state supplies, inclusive of imported goods.

5) Taxation Rules

There are several rules that have been established through GST laws covering different business sectors. This facility will assist in understanding them and also their applicability of them depending on the current business.

6) Composition Scheme

The questions regarding scope and eligibility, returns and records, and inadmissibility of input tax credit for the composition scheme taxpayers are reported here.

7) Scope of Supply

Understanding the tax supply, time and place of supply, consideration for a supply, supply to and by the government authorities self supplies, the return of goods supplied, and more.

8) Value of Supplies

Determining the value of supply co-components to be inclusive or excluded in the value, the treatment of the discounts, free gifts, captive consumption, reimbursement of expenditure, related party transactions, and the value of the goods that are supplied to the company that is located in the other stat, including sales and purchase of second-hand goods and more.

9) GST Invoice

The invoicing rules under the GST Act and GST rules are predefined; GST Seva Kendra will also assist in understanding the formats of invoices in detail.

10) E-way Bills

GST Seva Kendra can also assist the users with understanding the concept and use of the E-way bill, how to get an E-way bill, the responsibility of the transporter, and more. These offices can give assistance on the implication of not getting the E-way bills and more.

11) HSN Codes and SAC Code

The HSN code is a unique code. It is assigned to every product in the GST rule book while they file for GT. They are assisted in saving time. GST Seva Kendra centre can assist in giving complete assistance on HSN and SAC codes.

12) GST Input Tax Credit

The procedure of taking credit for the input taxes that are paid on the supply defines the term Input Tax credit. GST Seva Kendra can cover in its ambit assistance on terms where the credit could be taken, credit on the capital goods, the procedure of taking credit, and much more. 

13) GST Returns

GST Seva Kendra centres can give anyone the whole information on how the GST returns will have to be filed by the varied categories of taxpayers. The taxes need to be refunded; GST Seva Kendra assists in understanding the process to claim refunds and documents to be filed with the refund application. 

They would also spread awareness to taxpayers about the time limit to file a refund claim, interest for the delay in sanctioning the refund claim, getting to show the cause notice for rejecting refund claims, the problems in filing refund claims, and more.

14) Payment of GST

Based on the kind of business, GST payment is made each month, quarterly, and even yearly. In order to make the GST payment without any technical glitches and to avoid other problems, the facility gives complete assistance on these payments.

15) Import, Export, EOUs, SEZs goods GST Rules

Providing complete information on the import and export goods and codes assigned to particular products, payments of GST on the import or export of goods and services, documentation, supplies, and more.

Importance of the GST Seva Kendra 

  • The GST Seva Kendra centre has been established to guide taxpayers in migrating to GST and then complying with the GST laws and procedures.
  • It also provides the needed information in brochures, documents, forms, trade notices, and more.
  • GST Seva Kendra also assists taxpayers in understanding all of the legal provisions, documents, and procedures in the GST laws.
  • Assisting the taxpayers with GST registration applications, GST Seva Kendra login, and more.
  • The centre also assists the taxpayers in getting requisite support from GSTN/DG Systems and the Central Board of Indirect taxes and customs.
  • The Government also seeks to spread GST awareness among the GST taxpayers.
  • Their support centre also makes it crucial to know the satisfaction of the service provided to the customers is at its peak.
  • The GST Seva Kendra centre has been entrusted with the responsibility to help the taxpayers by focusing on the small and medium traders with better GST understanding.
  • The GST Seva Kendra also has officers and trained manpower that takes over the GST law, procedures, and IT.
  • The GST Seva Kendra centres also have support teams for people to call or email them.
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