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Aadhaar is one of the most commonly used government-issued identity cards, and it includes both demographic and biometric information about the cardholder. To establish the validity of connected papers, the government is connecting a number of programs and other legal instruments with Aadhaar. Deadlines have been established for connecting various instruments to Aadhaar. The UIDAI has established a number of arrangements to make it easier for individuals to access these services. People may have their questions resolved by calling the Aadhaar card customer service phone number. These contact information can also be used to make a complaint or a grievance.

To connect with the public, UIDAI uses a toll-free Aadhar Card Customer Care Number. Anyone with a question can submit a complaint or make a proposal for improvement by contacting the toll-free lines 1947 or 1800 300 1947, which are available 24 hours a day, 365 days a year. UIDAI is in charge of these numbers. Aside from these numbers, most of the organization’s regional offices have grievance redressal sections.

Aadhar Customer Care Number

You can contact the UIDAI using the toll-free hotline, social media, or email if you have any issues, want to give comments, or want clarification.

The UIDAI’s headquarters are in New Delhi. The following is the address of the UIDAI’s headquarters:

Bangla Sahib Road, Government of India

In the shadow of Kali Mandir,

New Delhi – 110001, Gole Market

011-23478653 is the phone number.

Regional Aadhaar Helpline Number

To monitor and manage its activities, UIDAI has established a number of regional Aadhar centers. These centers are located in a variety of cities around India. Most of these centers feature a grievance redressal unit where individuals may contact and express their problems in order to get them resolved quickly. These centers’ contact information is as follows:

Regional Center Phone Number Address Email
Lucknow 0522-2304979(Enrolment),

0522-2304978 (SSUP)

UIDAI Regional Office, 03rd Floor, UP State Construction & Infrastructure Development Corporation Ltd. Building, TC-46/V, Vibhuti Khand, Gomti Nagar, Lucknow – 226 010 [email protected]
New Delhi 011-23481126 Ground Floor, Pragati Maidan Metro Station, New Delhi-110001
Mumbai 1947 UIDAI Regional Office, 7th Floor, MTNL Exchange Building, G.D. Somani Marg, Cuffe Parade, Mumbai – 400 005 [email protected]
Chandigarh 0172-2711947 SCO 139-141, 3rd and 4th Floor, Sector 17-C, Chandigarh-160017 [email protected]
Ranchi 0651-6450145 UIDAI Regional Office, 1st Floor, RIADA Central Office Building Namkum Industrial Area, Near STPI Lowadih, Ranchi – 834 010 [email protected]
Hyderabad 040-23739266 6th Floor, East Block, Swarna Jayanthi Complex, Beside Matrivanam, Ameerpet Hyderabad-500 038, Telangana State [email protected]
Guwahati 0361-2221819 Block-V, First Floor, HOUSEFED Complex, Beltola-Basistha Road, Dispur, Guwahati – 781 006 [email protected]
Gurugram 0124-2678306 UIDAI Data Centre, Technology Centre-Office Complex Plot No. 1, Sector-M2, IMT Manesar, Manesar (Gurugram) – 122050 [email protected]
Bengaluru 080-22340104 Khanija Bhavan, No. 49, 3rd Floor, South Wing Race Course Road, Bengaluru – 560001 [email protected]

Contact Centre

The UIDAI has established a Contact Centre to resolve concerns and questions about Aadhaar updates, enrolment, and other services. When the enrolling procedure is completed, an acceptance slip is issued with the Enrolment Number (EID) printed on it. To contact the UIDAI Contact Centre, you will need to present your EID.

Aadhar Toll-Free Number: 1947 

Email ID: [email protected] 

Online Through the Resident Portal

A complaint can be filed using the UIDAI’s Public Grievance Portal (https://pgportal.gov.in/). The Centralized Public Grievance Redress And Monitoring System is the name of this website (CPGRAMS).

Please keep in mind that you must be a registered user to file a complaint on this portal. If you are a registered user, follow the steps below to complete the User Login process:

  1. Visit https: // https://pgportal.gov.in/”.
  2. Choose between English and Hindi as your language.
  3. Enter your Username/Mobile Phone Number/Email Address.
  4. Please enter your password.
  5. In the box, enter the security code.
  6. Click the “Login” option.

If you are a new user (i.e., not a registered user), you must complete the Registration / Sign-up Form.

After you’ve registered, you may file a complaint using the following procedure:

  • Go to https://pgportal.gov.in/.”
  • Click “Grievance” on the main tab.
  • Then select “Lodge Public Grievance.”

Grievance Redressal Process

Following the submission of your grievance, the following steps are taken to remedy your issue:

  • Following approval from the Deputy Director*The problem is investigated and forwarded to the appropriate Regional Office or Concerned Section at the headquarters.
  • The issue will be addressed online by the relevant Regional Office or Concerned Section.
  • If interim responses are required, the Regional Office or Concerned Section will provide them online.

*The Deputy Director serves as the Public Grievance Officer for UIDAI.

The following are the modes available through the Public Grievance Portal:

  • Directorate of Public Complaints (DPG).
  • Administrative Reforms and Public Grievances Department (DARPG).
  • The parent organization.
  • Receipts in Person
  • The President’s Secretariat
  • Minister’s Office. Pension.
  • The Prime Minister’s Office.

Grievance through Post

Postal complaints can be directed to UIDAI Regional Offices or Headquarters. The concerns are investigated and then forwarded to the appropriate Regional Office or Concerned Section. However, before the grievance is forwarded to the Regional Office or Concerned Section, it must be approved by the Deputy Director. The Concerned Section or Regional Office then resolves the issue electronically. Interim responses.

Aadhar Card Customer Care Number – FAQs

Q1. Is it possible to obtain information on the Aadhaar Enrolment Centre using the Chatbot?

Yes, you may use the Chatbot to find the nearest Aadhaar Enrolment Centre.

Q2. Is it possible to get the Aadhaar letter online after an update?

Yes, once the request has been granted, you may get the Aadhaar letter online. To obtain the letter, go to https://uidai.gov.in/ and click on ‘Download Aadhaar.’

Q3. Will the Aadhaar number change if I make a modification?

No, if you update your Aadhaar, nothing will change.

Q4. Should I bring the original papers with me when I go to the Aadhaar Enrolment Centre?

Yes, you must bring the original papers with you when you visit the Aadhaar Enrolment Centre.

Q5. Will I have to pay a fee to make changes to my Aadhaar card?

Yes, there will be a charge for making changes to the Aadhaar.

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