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My documents got rejected. How do I activate my account?

If your documents were rejected during account activation, it means there was an issue meeting our verification criteria. Don’t worry, you can submit them again! Here’s how to ensure your documents are accepted:

General Requirements for All Documents:

  • Clarity & Validity: Make sure your document is clear, readable, and not expired. Blurry or outdated documents will be rejected.
  • Full View: Ensure the entire document is visible, including all corners. Do not crop the document.
  • Name Match: The name on your document must exactly match the name registered on your Groww account.
By following these guidelines, your documents should be successfully verified, and your account can be activated.

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