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My documents got rejected. How do I activate my account?

If your document was rejected, ensure it meets our onboarding criteria:


  1.  Validity and Clarity: Make sure it's clear and valid.
  2. Name Matching: Your name should match your Groww account. 
  3.  No Cropping: Don't crop the document.
  4.  Recent: Ensure it's up-to-date. Specific criteria:
    a. Bank Statement: Last 6 months with minimum one transaction over ₹20,000.
    b. Salary Slip: Last month with salary over ₹15,000, ensuring your full name is clearly visible.
    c. ITR: Acknowledgment from last FY, income over ₹1,80,000, ensuring your full name and PAN number are clearly visible, matching your Groww account PAN.
    d. Form 16: Form 16B from last FY, income over ₹1,80,000, ensuring your full name and PAN number are clearly visible and match your Groww account PAN.
     e. Holding Statement: Holdings over ₹10,000, with your full name and PAN number clearly visible and matching your Groww account PAN.
 Once verified, your account will be opened, and you'll be notified.

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