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Why have I not received my funds in my bank account?

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We've already processed your withdrawal request, and the funds should be on their way to your bank account. Usually, it only takes a few hours for the funds to arrive.

However, on some occasions, it might take up to 24 hours. Here's what you can do:
  • Wait for 24 hours after placing the withdrawal request.
  • After 24 hours, check your bank balance or statement.
If the funds still haven't arrived, click the button below to contact us.
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