Why have I not received my funds in my bank account?

We've already processed your withdrawal request, and the funds should be on their way to your bank account. Usually, it only takes a few hours for the funds to arrive.

However, on some occasions, it might take up to 24 hours. Here's what you can do:

Wait for 24 hours after placing the withdrawal request.
After 24 hours, check your bank balance or statement.

If the funds still haven't arrived, click the button below to contact us.

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