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Most Visited FAQs

Why can't I delete/cancel my autopay?

In some cases, mandates cannot be deleted until underlying obligations are fulfilled. 

For instance, you cannot delete an IPO mandate if it has already been approved; you can only cancel the IPO application in the IPO section under the Stocks tab. 
Similarly, you cannot delete a mandate linked to loan EMIs until the loan is fully paid off. 

If an autopay is paused, it cannot be deleted; you must resume it first before deletion.

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