I can't see my external funds after forwarding the email. What should I do?

Here's what you can do to resolve this issue:

Make sure you've clicked the 'Forwarded' button after sending the email.
Check if a different email ID is linked to the funds you can't see.
Ensure the PAN number in your CAS statement matches the PAN number registered in your Groww account.
Verify that the CAS statement was attached to the forwarded email.

If you're still having trouble, please contact us using the button below. Our support team will assist you.

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