Here's what you can do to resolve this issue:
- Make sure you've clicked the 'Forwarded' button after sending the email.
- Check if a different email ID is linked to the funds you can't see.
- Ensure the PAN number in your CAS statement matches the PAN number registered in your Groww account.
- Verify that the CAS statement was attached to the forwarded email.
If you're still having trouble, please contact us using the button below. Our support team will assist you.