There could be a few reasons why your credit score is missing:
- No Credit History: To have a credit score, you need to have used a credit product like a credit card, personal loan, or line of credit.
- Inactive Credit: If you have used a credit product but haven't had any activity on it for over 36 months, it might be too old to assess.
- Data Mismatch: Incorrect data or contact details could also be a factor. To resolve this, visit CIBIL's contact page and connect with the bureau for help.