Help & Support Account information What do I do if the app says ‘Getting Error – mobile number exists’ Well, this happens because you already have another account with Groww, that is registered with the same mobile number. You can reach out to us at email@example.com and we will help you update the number for your new account. Did this article answer your question? Related Articles How do I choose a tenure for my SIP? Can I move my regular investments to direct? What is KYC or CKYC? How to do an OTM/ NACH? Is my Data safe? How can I trust Groww? How can I start an STP/ SWP? Why my account is still pending? What do I do if the app says 'Getting Error – mobile number exists' How do I change my mobile number or email id on Groww?